228 comments found.
hi dear are this them RTL support
Hi,
Currently not support RTL. We will update it soon.
Thanks
Hi whenever I try to import the slider one and Slider 3 it fails, kindly assist since I want to use those particular sliders
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Why is the theme not installing the demo content either on elementor or WP Bakery
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
I need the slider revolution demo import for lawnella..Im missing that from the import.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hello i have now tried and made this work for several hours and nothing happens, is it possible to get a refund or is it just tough luck?
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hi, Just wanted to reach out for the PSD files. Can you please send them to me at olivia@olivseo.com? Thanks!
Hi,
We will send you today.
Thanks
Hi,
Package sent to mail.
Thanks
Dear,
i UPLOADED EVERYTHING PROPERLY. BUT WHILE UPLOADING DEMO CONTENT I AM GETTING THE BELOW ERROR
An error occurred while fetching file from: http://themepanthers.com/wp/lawnella/democontent/elementor/demo-content.xml! Reason: http_request_failed – cURL error 28: Connection timeout after 10000 ms.
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hi, how can we change the color scheme of the theme?
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
This theme is crap. The header and footers cannot be configured to look like your templates. You promised to have a header and footer builder ready in 15 to 20 days. Didnt happen. Then you promised within 2 days. Never happened, the a final 2 days and that never happened. The telphone numbers and emails are not “clickable” or interactive in the crappy designed headers and footers. You have to redesign it because nothing can be edited, but you cannot do this as there is no header and footer designer. Then we have issues inside the text boxes of the theme. No bullet points appear even thought the code is done correctly. Bulkets and text do not appear on the same line. Bullet is here then below it, you will find the text. There is just tooooooo manybugs to put down on this page. Now they do not want to return our money. Do not waste your money on this theme. There are better designed themes than thisone.
Hi,
Please give refund request.
Thanks
We have sent the refund request and up to today still no refund.
Purchase code – a37a027f-0a19-491e-b871-19ad2b61be8c I am getting errors on the Widgets, also cannot edit the main photo in the middle of the page where the awards are showing. The image in the background. The website is – https://advancedarboristllc.com/
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Hi, I bought the Lawnella – Gardening & Landscaping WordPress Theme. But it does not come with the picture. I really like the pictures. Can email to me?
Theme is not showing auto-update for version 1.8. How can we force update?
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Website is getting crashed frequently on addon update. Lawnella Visual Composer Addons Deactivate | Resume Extra elements for Visual Composer. It was built for Lawnella theme.
Version 1.4 | By SteelThemes | Visit plugin site This plugin failed to load properly and is paused during recovery mode.
What should i do?
Hi,
Please Update the theme and plugin to latest version
Thanks
Hi,
If u still have the issues, contact us steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks again
How do I edit the headers and footers? We want to change the address, add icons for social media add API for google maps We are using Elementor Pro
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
Very unsatisfied with this theme! The import demo content looks NOTHING like the actual demo. Instructions for importing slider demo are poorly written AND the slider.zip isn’t even included in the download.
This theme is broken
Also I’ve submitted two support tickets with no response.
Hi,
Our working time are different from yours. Now we looking on your ticket. You will get reply soon.
Thanks
Hi,
i have an issue with the “Contact Box 2” element. Wihtin the settings i have 3 columns, each with an icon, header and a discription. Unfortunately the description does not respect paragraphs
Example: In the Editor i have 2 lines: Line 1:Phone: 1234556687 Line 2:Mobile: 0123948982
When i publish the page the two lines are concetenated: Line 1:Phone: 1234556687 Mobile: Line 2.0123948982
what do i have to change in order to have each number in a seperate line?
Thanks in advance
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
I’m having trouble with Home page slider “Slider with alias home not found ” Can you help me with that?
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hai
I purchase this item today morning. i have face two issues
1. Slider revaluation show’s its invalid key when am trying to register with purchase code
2. Widget Link shows and empty page so cant edit footer items
Can you please help me to solve this item as soon as possible
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hello. After installing the theme and installing the demo content, an error occurred when trying to visit any page. Error text: Fatal error: Uncaught TypeError: Cannot increment array in /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/lawnella-addons/inc/shortcodes.php:817 Stack trace: #0 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/shortcodes.php(356): lawnella_Shortcodes->law_image_box(Array, ’’, ‘law_image_box’) #1 [internal function]: do_shortcode_tag(Array) #2 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(law_im…’, ‘do_shortcode_ta…’, ‘[law_image_box …’) #3 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/helpers/helpers.php(240): do_shortcode(‘[law_image_box …’) #4 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/templates/shortcodes/vc_column.php(94): wpb_js_remove_wpautop(‘[law_image_box …’) #5 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(271): require(’/home/host13862…’) #6 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(244): WPBakeryShortCode->loadTemplate(Array, ‘[law_image_box …’) #7 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(366): WPBakeryShortCode->content(Array, ‘[law_image_box …’) #8 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/helpers/helpers.php(1317): WPBakeryShortCode->output(Array, ‘[law_image_box …’) #9 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/shortcodes.php(356): vc_do_shortcode(Array, ‘[law_image_box …’, ‘vc_column’) #10 [internal function]: do_shortcode_tag(Array) #11 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(law_im…’, ‘do_shortcode_ta…’, ‘[vc_column widt…’) #12 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/helpers/helpers.php(240): do_shortcode(‘[vc_column widt…’) #13 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/themes/lawnella/vc_templates/vc_row.php(28): wpb_js_remove_wpautop(‘[vc_column widt…’) #14 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(271): require(’/home/host13862…’) #15 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/classes/shortcodes/vc-row.php(40): WPBakeryShortCode->loadTemplate(Array, ‘[vc_column widt…’) #16 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(366): WPBakeryShortCode_Vc_Row->content(Array, ‘[vc_column widt…’) #17 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/js_composer/include/helpers/helpers.php(1317): WPBakeryShortCode->output(Array, ‘[vc_column widt…’) #18 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/shortcodes.php(356): vc_do_shortcode(Array, ‘[vc_column widt…’, ‘vc_row’) #19 [internal function]: do_shortcode_tag(Array) #20 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/shortcodes.php(228): preg_replace_callback(’/\\[(\\[?)(law_ti…’, ‘do_shortcode_ta…’, ‘
[vc_row css=...’) #21 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/class-wp-hook.php(303): do_shortcode(‘
[vc_row css=...’) #22 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/plugin.php(189): WP_Hook->apply_filters(‘
[vc_row css=...’, Array) #23 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/post-template.php(253): apply_filters(‘the_content’, ‘
[vc_row css=...’) #24 /home/host1386277/rasyuk.ru/htdocs/www/wp-content/themes/lawnella/template-fullwidth.php(21): the_content() #25 /home/host1386277/rasyuk.ru/htdocs/www/wp-includes/template-loader.php(106): include(’/home/host13862…’) #26 /home/host1386277/rasyuk.ru/htdocs/www/wp-blog-header.php(19): require_once(’/home/host13862…’) #27 /home/host1386277/rasyuk.ru/htdocs/www/index.php(17): require(’/home/host13862…’) #28 {main} thrown in /home/host1386277/rasyuk.ru/htdocs/www/wp-content/plugins/lawnella-addons/inc/shortcodes.php on line 817
Please help to solve this problem.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks
demo import is not working
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.