Discussion on Drile - Furniture WooCommerce WordPress Theme

Discussion on Drile - Furniture WooCommerce WordPress Theme

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501 comments found.

Hello, I installed the theme and I updated the WooCommerce from version 4 to the last version (as requirements said). After this step my website is not accessible anymore. I receive this message: ”Hey, It seems WooCommerce plugin is not active on your wp-admin. Enhanced ecommerce plugin can only be activated if you have active WooCommerce plugin in your wp-admin.”

Can you please let me know what can cause this problem?

Thanks!

Hi zizake,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Best regards,

Dear Skygroup, i have bought the drile template because the optic of one of the themes suits to my requirements. I know the support service is not for customization. But maybe you can help me with one question. Is there a possible way to work without wpbakery plugin? If i deactivate this plugin everything is mess. But i like to work with wp in direct and not via wpbakery plugin. But some of the settings didn’t show any reaction.

Hi gernotb,

The Drile is built with WPBakery Page Builder. If you want to use our demo layouts/elements, you should use WPBakery Page Builder which is included in the theme.

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Best regards,

Hi: I just purchased and installed your template and it says: The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed. Please advise…

Hi 500BCF,

Because you installed the package which contains documentation, license, ..., not the installable package. You need to extract your package and install the drile.zip package.

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Best regards,

how to edit drile theme, through which plugin, elementor is not supporting

Hi hellobriorea,

Drile is built with WPBakery Page Builder. For more information about using the theme, you can read our documentation https://docs.theme-sky.com/drile/ and watch our tutorial videos https://www.youtube.com/watch?v=HQ7tRnSF3ks&list=PLbyF_EROfxJSN_w2Wn_LeYFh6LmyMvhSL

If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.

Have a nice day!

my theme content not correctly uploaded in my website, I uploaded the import demo, but most of the content not in my home page

Hi hellobriorea,

Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.

Have a nice day!

Hello, thank you very much for these nice theme. I am in the process of setting up an online shop. My problem is in the shopping cart. When I activate the taxes, my text is overwritten with the tax text above. Please send me your email where I can send you a screenshot so you can understand the question better.

I would suggest that the line: “CHF 000.00 (incl. CHF 00.00 VAT)”

should not run on the same line with the TOTAL, but simply put the line underneath and this will solve the problem and no texts will be overwritten.

Please give me some feedback. Shala

Hi Shala,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Have a nice day!

Thank you, I have just opened a ticket.

Hello team, Your theme looks very nice, good job. I have a question: i see the next homepage templates you are building have a photo with bed linen. Do you intend to make a template for Home Textiles also? Ant the second question: you have some black&white icons I saw on homepage-06 that are related to furniture. Is there a possibility to choose from a complex multitudine of categories for it is just furniture related?

Thank you!

Hi zizake,

1) These are all home pages of the Drile theme – https://demo.theme-sky.com/drile/. Right now, we don’t have a plan to build another home page for the Drile theme.

2) These are the image. We only create them by Photoshop or download them on the browser.

If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/

Have a nice day!

Hello,

We have bought the Drile – Furniture WooCommerce WordPress Theme but I need to install the REDUX plugin, this plugin is not installable since our server version is 5.8 and the plugin needs version 7.1. What can we do to solve the problem without changing the version of php? Is there a version of REDUX compatible with php 5.8? Thank you for your attention and I await your news.

Hi euromancha,

I understand your situation. But, PHP 5.8 is very old. WordPress even requires PHP 7.4 https://wordpress.org/about/requirements/. For performance and security, you should contact your hosting provider and ask them to upgrade PHP for you.

If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/

Have a nice day!

Can you help me out please, there is almost no place I looked for to translate this two strings but it just stays in English: https://prnt.sc/LhU7xLS1EPZx

Hi MaximuSR,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.

Have a nice day!

hi, i am still having trouble installing demos of the theme. Continuous An error occurred while fetching file from: http://www.modesev.com/test/wp-content/plugins/themesky/importer/data/content.xml! Reason: http_request_failed – cURL error 28: Connection timed out after 10000 milliseconds. I get an error. I really want this issue to be resolved. If the problem persists I will have to return the theme.

site modesev.com I sent you the cpanel information by e-mail and asked you to install it manually, but still no response. I want an immediate return.

Good work

Hi vosvosgen,

I have replied to your ticket – https://skygroup.ticksy.com/ticket/2979114. Please check it and respone to me. So I can help you to resolve this problem better and faster.

Best regards,

hi, I installed the theme but while installing the demo it keeps crashing. An error occurred while fetching file from: http://www.modesev.com/test/wp-content/plugins/themesky/importer/data/content.xml! Reason: http_request_failed – cURL error 28: Connection timed out after 10001 milliseconds. i am getting the error. What should I do for it.

Hi vosvosgen,

There may be a problem with your hosting configuration. Please read this article https://ocdi.com/import-issues/ and check it again.

If you can not check it, please try contacting your hosting provider and ask them to check hosting configuration for you (send them the link above).

After doing that, if you still can not import demo content, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hello,

thinking about buying the theme, but I cannot find the info about languages. Is the theme working with Polylang or WPML?

Thank you.

Please ignore it. Found that Drile is WPML compatible.

Hi brameris,

Ok :). If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you check it.

Have a nice day!

Hello i need the idle configuration for SiteGround Optimizer plugin with Drile theme

Hi salamamahmoud,

Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you.

Have a nice day!

Your theme (Drile) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Hi salamamahmoud,

Because you using the old version of the Drile theme. Please update the Drile theme latest version. You read the document at the link https://docs.theme-sky.com/drile/#updating-the-theme so information.

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Done i made it, thanks a lot

Hi, I did purchase this theme yesterday and after an initial setup in the internal LAN i opened the server to the Web. Then I changed the url in the wordpress settings. Everything seems working fine however the Drile menu still reflects to the internal IP. How can I change that? Thank you

Hi dictionary,

About moving WordPress, please read this article https://wordpress.org/support/article/moving-wordpress/

If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hi,

i’m having problem with tsInstagnam widget in the wpbakery plugin inported with the drile importer, it doesn’t show the latest image on my instagram profile (it show always 3 images regardless of the number of photos an columns selected in the widget option) but not the latest.

WpBackery reports an update but i’m not able to update it because i don’t have any license.

Thank’s for your help.

Hi interno34,

Please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.

Best regards,

Hello Dear, i have a problem with SiteGround Optimizer plugin when i install it it conflict with drile theme help me

Hi salamamahmoud,

You can use the W3 Total Cache plugin with our theme. For more information about using the plugin, please read this article https://skygroup.ticksy.com/article/7374/

If you still want to use the SiteGround Optimizer plugin, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.

Have a nice day!

Hi, how do I change the header layout for the blog single post? I would like to use the “Header Layout 6”

Hi nicchuah,

You go to Appearance > Theme Options > Header and change header layout in there.

If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.

Have a nice day!

Hello, I cannot activate the licence for WPBakery Page Builder. Could you please help me activate it please?

Hi matm98,

About the license for WPBakery Page Builder, you read the article at the link https://skygroup.ticksy.com/article/10856/ so information.

If you need more help, please open a ticket here https://skygroup.ticksy.com/, give us your website information. Our support team will help you check it.

Best regards,

We have bought the theme, and imported the data but during the import process, the got an error, we redo the import and mainly all info has been duplicated on the website and many pages are showing 404 error.

You don’t have support ticket so we can share with you private links.

Please advise.

Hi weformedia,

Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details. Our support team will help you.

Best regards,

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