952 comments found.
License code NOT working!! got second license also the same problem. please help. I already send mails
Hello Uzada,
Maybe the firewall is blocking the connection to the verification server.
Usually for such problems you need to create a ticket through the support tab.
Regards, Nicole!
Regarding BunnyCDN, pre sale question 
This sounds great as I would need seperate hosting for videos, however I notice it does say that the original video files are also stored on the WP main server and if they are deleted there they dont then work on BunnyCDN…
Is there a way that the vids can run off BCDN but also be removed from WP server?
Problem Im facing is potentially filling up my server very quickly as its a community site so lots of people will be uploading lots of videos…
trying to avoid having to set server up to have video stored on it as it would just be far too costly to make it happen.
Also – Buddyboss integration, do you have a rough time line for this being live?
Many thanks
Hello,
Currently we have not released the option to delete the original file on WP Media after successfully uploaded to bunnyStream.
Deleting that file is not difficult, but there is a risk of losing the original data. Therefore, we are looking at some feedback from customers who are using BunnyCDN.
We will review buddyPress once the version for WooCommerce is released.
At the moment, we cannot give an exact time. It depends on the progress of some updates this April.
Thanks!
Purchase code wanted again after months. Can’t access anything in admin dashboard. When enter purchase code getting error message An error occurred, please try again later Can you help?
Can’t access anything. This change occured after update to 1.2.3
Hello,
Maybe the firewall is blocking the connection to the verification server.
Usually for such problems you need to create a ticket through the support tab.
It needs the help of technical support. This is just the comment area for simple questions.
Thanks!
Okay
Thank you so much for you help getting set up. We now have Bunny CDN working for videos. A couple of more questions. 1. How can we make it so the large files are deleted from our server after upload to Bunnystream? I increased the upload size as suggested but I can see our server getting over loaded after a few movies are uploaded. 2. Can we use the native BunnyCDN Plugin to serve our photos like normal? 3. We have set up a server with FFMPEG, what suggestions for making our site be able to handle users in volume?
Hello,
1/ It’s the original file, it will be archived and you can see it in WordPress Media. Currently VidMov does not provide an option to delete the original file.
If your server has limited bandwidth, CPU, RAM… and can’t handle too many tasks. Upload the video directly to BunnyStream, then use the HLS link or embed it in your video post.
If you need further testing or advice. Please provide us with login information to your website, hardware configuration from the server, the service you are using through the support tab. We will review it!
2/ We don’t have any support with that BunnyCDN plug-in yet, and we haven’t tried it yet so can’t give any answers to this question.
3/ That depends on the processing power from your server. There isn’t any solution if your server has only basic hardware. Processing video files requires quite a lot of resources. You should consider, estimate the number of participants and invest in better servers to handle this work.
Thanks!
Hi, we will have members uploading videos. Once they are on the Bunnystream we dont need or want them on our servers. How can we make it so that the user uploaded video files are deleted from our servers after upload to Bunnystream via submission form?
Hello,
It’s the original file, it will be archived and you can see it in WordPress Media. Currently VidMov does not provide an option to delete the original file.
If you need technical assistance, please create a ticket through the support tab.
The comment area can only guide you with the options already available.
Regards, Nicole!
Where the popup for user submit post can be edited? Need to edit some text descriptions
Hello,
Please install the LocoTranslate plug-in, create a new translation for your language. Then find those texts in the BeeTeam368 Extensions Pro plugin and change them. You can watch this tutorial: https://www.youtube.com/watch?v=P_gHIJsObe0
Thanks!
Not referring to other language version. Need to edit default language descriptions in the popup
Hi,
There are several options available, check it out and see if it’s what you’re looking for:
WordPress Dashboard -> Theme Settings -> User Submit Settings -> scroll to: [Video/Audio] Description
WordPress Dashboard -> Theme Settings -> User Submit Settings -> scroll to: [Featured Image] Description
If it’s other text, please create a new version for English language and change them via LocoTranslate
Thanks!
Hello again dear beeteam368 my waiting video advertising options on front end video post submission form when will you add ? can you add in next version ? Thanks Regards
Hello,
We are still working on the version for WooCommerce and WooCommerce Membership.
It will appear as soon as the version for WooCommerce is released. Because some limited functionality of that feature also depends on plans from membership feature.
Thanks!
I’m very interested in this project of yours, but I feel a bit worried about its future. Will it be abandoned in the future? Or it can be updated with new features according to user suggestions?
Hello,
Thank you for contacting us!
All of our products are maintained and tested after each new WordPress version is released to ensure compatibility.
This is a mass product. Depending on each feature, we will consider whether to update or not. Sometimes customers confuse customization and feature recommendation. Of course, our support policy does not include complex custom work ( https://themeforest.net/page/item_support_policy )
Not every feature you need is needed by others. With VidMov we will think carefully before implementing any feature to ensure the best compatibility.
For individual custom jobs, we will charge a fee.
Regards!
Where to set the page where user is redirected after registration?
Thank you for help beeteam.
Hello,
Currently, Theme My Login does not support this option for the free version. You can refer to the extension here: https://thememylogin.com/extensions/redirection/
Try contacting their support to see if that extension can help you make this work ( https://wordpress.org/support/plugin/theme-my-login/ )
Thanks!
Actually users are redirected to the home page. Need to buy thememylogin redirect for $10. Thank you.
What is default settings? Where users are redirected by default
Hello,
Normally, after successful registration and Auto-Login (Automatically log in users after registration) option of Theme My Login is enabled.
You will be redirected to the homepage!
Thanks!
How can channel owners sell all of their paid content at once for some period (month)? Something like 1 month membership to all paid content of one cannel/author.
No, this is a Pay Per View feature!
Members cannot use Membership or Subscription features
Thanks!
Can this be done with Armember plugin?
Hello,
Unfortunately, ArMember’s feature cannot be implemented for “Pay Per View”.
Thanks!
Users want to choose which of their content is paid or free. Can this be set by user roles? How can users define which post is paid?
Hello,
If they want the content for free, they can simply leave the Purchase Price field blank: https://themeforest.net/comments/28150880
Thanks!
Thank you. I don’t know why but users can not even see the market fields from the image. Do you have an idea where enable this?
Resolved. Thank you.
How to put there private/public chat feature for users? Are there any recommended plugins to make it work?
Hello,
Sorry, we don’t have any recommendations for this feature@
Thanks!
Hello, Is it possible to stop AutoNext after finishing watching the video in the section (Categories)?
Hello,
It doesn’t have that feature.
When the auto-next feature is enabled, it will automatically go to the next video posts automatically.
Thanks!
Please help me reactivate the license, thank you
Hello, I just purchased. Have you tested your theme with WP Multisite? Any suggestions for using in a WP network?
Hello,
You just need to install and use normally. I haven’t seen any comments or feedback from our technicians or customers yet.
This is an installation on our test environment with Multi-Sites: https://template-kits.beeteam368.net/test-import/
Regards, Nicole!
I found that on the mobile phone The Plus button that represents the submission form is not available. What to do?
Hello,
Please look at the bottom of your screen. It appears fixed at that location.
Thanks!
Is it possible to edit the Cast, Crews and Artist slugs?
Hello,
Please visit:
1/ WordPress Dashboard -> Theme Settings -> Cast Settings -> General Settings Tab
2/ WordPress Dashboard -> Theme Settings -> Cast Settings -> Clone Settings Tab
Thanks!
Thanks bro!
the submission form does not allow channel owners to link the armenber subscription to the videos. ie the owner must have the choice between making his media available on subscription or on pay per view or free. it is only available for administrator?
Hello,
ArMember is a plug-in for Membership and Subscription. It is a feature for admins, not members.
Thanks!
ok
hello
I found that the number of page views takes into account the views of the administrator. Is there a way to modify this?
Hello,
No, each hit is a view.
Thanks!
Can video start automatically after clicking “trailer”? https://vm.beeteam368.net/video/official-season-six-trailer/. Currently, you have to click 2 times. Is this a bug?
Hello,
That’s not a bug. Simply autoplay is not enabled: https://vm.beeteam368.net/video/love-other-drugs/
Thanks!
