Download the theme and install the zip into the /inc/ theme folder.

Hi yes it is already compatible

But all my content is gone after the update. Can it be something with Hybrid Composer page builder?

Hi,

Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it to get support. You can also hire us for $30.

Thank you!

Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!

I have send it please check your email.

When creating a new blog post, the record gets created Ok, but the record’s post metadata does not add sidebar settings (keys and values) setup for the template.

Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you

Thanks…will do.

Yes it’s not working whenever I set hover color there is pages will use same color and changes whole page, so I wanted like original theme which only uses to 2 color to use it same like that .

Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you

Hi there please check your email I have sent the wp details and I add on the my username astaan2019

HI upload it manually via FTP and then activate it. Regard

Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!

Hi,

The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you the images privately, just contact me at support@schiocco.com

Thank you!

Yes it is compatibile, I think there is some other issue

slider rev needs updating but can’t see how I can as it was packaged with the theme?

Contact me at support@schiocco.com and I will send you Revoluton slider

Yes sure. It works

Hi,

The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you the images privately, just contact me at support@schiocco.com

Thank you!

Hi sorry I do not know exactly what features but the footer and header plus some component I think

Ok! Thank you. That’s kind of what I am thinking: that Elementor Pro was necessary for the sticky header for sure. Thanks for your reply!

Hi,

Your hosting may have some incompatibility, PHP Version (max 7.2), some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/execoore/demo.zip as from instructions of Theme options > Demo import > Problems? If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 15USD, the final result will be exactly like the preview.

MANUAL INSTALLATION

DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.

LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.

THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into “Apparence > Theme options > customizations > Import settings” area and click “Import now”.

REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.

ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.


Thank you!

Hi, please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go to Edit page > CSS on top right for apply it only on the single page).

.dropdown ul li a { line-height: 19px !important; display: flex !important; align-items: center !important; }

Thank you!

Thank you for your continued support. I have several additional questions regarding the https://cog-shared.com page. 1) On mobile devices, some menus don’t roll back. You can try “Strategic services” on a mobile device. You can open the menu, but not close it again. This does not affect first-level menus, just higher-level ones. 2) On Home page in mobile view, the counter section with “Clients / Projects / Countries” becomes partially hidden on most devices. How to ensure its visibility?

Thanks in advance, Artur

Hi

1. This is how our theme works. Sorry I can not help you more about this.

2. Set a dark POSTER video image in SECTION settings.

Regards

Hi, sure! Ask the refund from the link below and I will accept it now: https://themeforest.net/refund_requests/new (or https://codecanyon.net/refund_requests/new). Thank you!

Please send this message to support@schiocco.com and I will update you. Thank you!

Hi I have purchased and will need some customizations shortly but I have initial setup questions, when i make the logo height bigger it overlaps with the menu underneath, there is no padding, how can i fix that? I also want my logo to be about 300 by 650 pixels so are you able to give me the proper css code to do that without any overlap. I also want to change the background to an image i nthe logo section, for the entire section, how am i able to do that?

thanks

HI 300 by 650 pixels is very too large for a logo. Are you sure? I can do it for $30. Please send this message to support@schiocco.com and I will update you. Thank you!

I will email you with details

Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you