71 comments found.
plz update slider revolution plugin in the theme.
Done. The theme and bundled plugins were updated.
please mention about this update in the changelog on themeforst. Thank you.
Already there.
I want a website in two languages. Does your theme have a language switch? If so, how does it work for you?
Hello! Yes, our theme is WPML ready. You can add second language with this plugin.
Hi, I had to uninstall the template and then reinstall to Wordpress. I need a new install code.
Hello, please submit a ticket to our support forum. Our specialist will help you.
I had a major issue while working on the website that caused me to delete wordpress and reinstall. But now when i go to reactivate the theme with the purchase code it says its already in use. What can I do to fix this
Hello! Please try again. It should work now.
I Like Your Theme, Will It Look Good On My Website? https://isbul.gen.tr
Hi! You can create a brand new website with our theme. We strongly recommend installing our theme in a fresh environment.
Is the color pallet adjustable? buttons, graphic elements, color blocks etc
Yes, you can change color wherever you want with the theme options and modules settings.
Thank you! What Slider Revolution module is used on the preview?
Hello! Please ask this question via our support forum: https://webgeniuslab.ticksy.com/
does importing the demo content, erase what I already have on my existing website? Also, with the WGL service elementor block, how do you get more than 1 title (like the demo)
Hello! Please ask this question via our support forum: https://webgeniuslab.ticksy.com/
Comments are only for presale questions.
please send fix for mega menu, the secondary dropdowns do not work won mobile, and you demo does not even have them just the home pages 1 – 4, so if you put a header then additional items mobile does not work please help thanks
Hello! Please submit a ticket to our support forum and provide more details about your request: https://webgeniuslab.ticksy.com/
How do I get a refund, the headers are bad you cant even change the colors, elementor is just complete trash! No one should use it, never works as advertised!
Hello! Make sure to submit a ticket to our support forum. Details will be provided. https://webgeniuslab.ticksy.com/
Why we can’t activate the Transmax Core Plugin on the Child Theme?
Hello! Please make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
after installed the site crashed and says:
Parse error: syntax error, unexpected '?' in /home/hvpresta/swlabscol.com/wp/wp-content/themes/transmax/functions.php on line 13
The issue is related to a PHP version. You need to switch it to 7.3+
Hello, can we run this in the first different folder and then move it to the main site?
Hello! Yes, you can.
Loaded the demo and website stopped working. Gateway 504 timeout.
Hi! Please submit a ticket to our support forum and provide more details: https://webgeniuslab.ticksy.com/
Hi There, before purchasing… are the Pictures included? is it possible to change color? Thank you
Hi! You will get exactly the same site as our demo(with images and all pages). Yes, you can change color with the theme options or the modules settings.
Thank you! One last question: is it possible to put video in slider? Thank you
Yes, You can put a video there.
Hi there, it’s been three days since I last submitted Ticket as I did not receive the correct Answer from you? I need to know how to remove the Dark Overlay on top Banner Photos (you replied regarding Title, that was not what I was asking?). Please respond asap.
Thank you for your patience. There is no reason to repeat a ticket in the comments.
Hello. I try to install WPML Multilingual CMS but it crash the entire web site. It seems to be a problem with the WGL Extensions. Can you help ?
Hi! You need to submit a ticket to our support forum and provide more details.
Hi, I’ve bought the theme. I’ve to develop it on my server, so I’ve to activate it. There’s a way to deactivate the licence when I’ve to move it to the destination domain to activate it here?
Hi! You need to submit a ticket to our support forum regarding this request.
error when I upload it to my word press panel
Hi! Please submit a ticket to our support forum regarding this question. https://webgeniuslab.ticksy.com/
Hi, I have issues after resetting WordPress. I get the notice ‘PURCHASE CODE ALREADY REGISTERED. I am re-activating the theme on the same domain I initially registered on. I have sent two tickets to your support forum today is the second day and no response. It is very urgent that you respond so I can meet deadline. I bought the early copy at the discounted price and I still believe this is a great theme. Please assist- do I need to purchase again or you will kindly reset my copy so I can continue editing.
Thank you for the submitted ticket. It was answered.
Cool theme. Just purchased. Running into two issues. 1. None of the icons are visible 2. Accent color variable shows as missing when I use inspector tool. I tried adding the accent through theme options and also Elementor site settings.
Also, I’m having trouble finding the child theme
Hi! Please submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Details will be provided there.
looks GREAT!
Thanks 