Hi.,

Sorry for the inconvenience,

Please refer : http://docs.wedesignthemes.com/dt_articles/how-to-import-kalvi-lms-other-demos/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you. (free)

Note : We Love to Deliver Useful and Easy to Customize WordPress Themes for Our Clients…

Monday to Friday : 9.00 A.M. to 6.00 P.M.(IST) UTC/GMT +05:30

We aim to answer all questions within 24 hours. In some cases, the waiting time can be extended to 48 hours.

THANK YOU!!!! I really appreciate your help. I can see that this will be one of the best lms themes on themforest and I’m ready to give you a 5-star rating. Please answer two more questions:

1. Where can I purchase the images? 2. Why does it take so long for the site to load. It may be a problem on my end but I just need to know.

Thank you! I’m very pleased.

Hi.,

1) Please refer the following link for purchasing the images.

2) Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme. You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/ Documentation : https://assetcleanup.com/docs/ Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M

Hi mulus1.,

Can you please share the page link that you want to translate the content. It will be easier for us to check and resolve your issue.

Thanks!!

Regards., DesignThemes Support.

There’s another missing “review” word in translation from another page (on the course search page under the course description). Can you put it into pot file too please.

Hi mulus1.,

If you’re are updating anything in the code. No need to add every time in the language file, you just open the poedit tool editor and click on the Update From Code button, it will automatically fetch the recently added code in your theme and you can translate it as per our procedure.

Added a screenshot for your reference, https://prnt.sc/YUbiiVxy1Ue9 Kindly have a look.

Else share your page link and a screenshot of your query where you need to translate the content on the page. Will check and send you a file path you can translate as per your need.

Translate content article link: http://docs.wedesignthemes.com/dt_articles/translation/

Hope this will solve your query.

Thanks!!

Regards., DesignThemes Support.

Sent!

While you were checking the instructor and student menu issue, login/logout links disappeared from the header. Maybe you accidentally remove it? Please help us.

Hi mulus1.,

You can create the menu as per your need in the admin panel. If you want to create the menu you need to select the particular menu checkbox and assign the menu category for that.

Added an article link for more details, http://docs.wedesignthemes.com/dt_articles/menu-options/ and http://docs.wedesignthemes.com/dt_articles/create-a-new-menu/ kindly have a look.

Thanks!!

Regards., DesignThemes Support.

Hi Ashutosheduhive.,

Thanks for contacting us and being interested in our theme. Kindly, check the below demo link to check the functionality of the theme. You need to register with your email address and you will get the credential through your registered email address.

Thanks!

We are happy to help you!!

Regards., DesignThemes Support.

yes i know that i can request for a demo but i want to know right now how many users are currently using your theme

Hi.,

Sorry for the inconvenience,

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide the client details.

You can go ahead and purchase our theme. If you’re facing any kind of difficulties in setting up or configuring the theme, please get back to us. We are happy to help you.

Hi Matteopoggesi.,

Thanks for contacting us and being interested in our theme.

1) This theme will work for the Instructor and Students. Like instructors can create and assign the course for the students, Students can purchase and complete their course.

From this theme option, the admin can create the instructors’ and students’ details. For each course purchase, instructors can get the commission of that particular course and they can see it in the graph by daily, monthly, and time-based search. The commission percentage for the instructor will be assigned by the admin.

The commission payment functionality will not be happened by the theme. Admin will directly contact and make the payment for the instructor.

2) From your site to here you can’t able to transfer. If you like to use our theme you need to create a course and lesson by manual.

Let us know if you have any further queries. We are happy to help you!

Thanks!!

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

You can request a demo from the below link to view the backend options as well.

Thank you, we look forward to help you!!..

yes it is backend demo and what about student dashboard

Hi.,

The Student dashboard is the default page to which the Student will be redirected once he login. The default Student dashboard page content will look like the screenshot that is shown in the right side. If you do not like the Student dashboard, the admin can build the dashboard page as per his needs using the numerous shortcodes or visual composer modules and redirect to that custom page after login.

Please refer : https://prnt.sc/Kc9merb7x62Q

This dashboard gives us details about the Total Classes, Courses and Packages purchased, assigned, under evaluation, undergoing and completed items and many more details as well.

Hi Mulus.,

You can edit those texts from the file wp-content/plugins/designthemes-lms-addon/languages/dtlms.pot. Hope you know the steps to transate the text using the poeditor.

Regards., DesignThemes Support.

Hi Mulus.,

You can edit the content from “Page Settings” metabox as shown in this screenshot https://prnt.sc/mOH5jEhccnsE

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

Regards., DesignThemes Support.

Dear support, what happened to Slider item from the left menu in Kalvi options? We can’t find it right now.

Hi mulus1.,

We haven’t updated anything in the theme. All the menu options are available in the theme panel only. Can you please share with us more detail about your issue.

So, that will check and let you know the solution.

Thanks!!

Regards., DesignThemes Support.

Hi Mulus.,

Yes you can have sub categories for the courses. Please have a look at this screenshot https://prnt.sc/qu6GaeCsrkuU

Regards., DesignThemes Support.

Hi TM.,

1) We reset your login credentials and details have been mailed to atevreden@tevredenmarketing.nl the email address. Kindly, have a look and submit a ticket in the forums.

2) For your next issue, we need your FTP and WordPress admin credentials. Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and resolve it as soon as possible.

Thank you, we look forward to helping you!!

Regards., DesignThemes Support.

Thank you very much DesignThemes Support, I’ve just sent an email through the right bottom form. I will login later with the new login credentials for submitting a ticket. Thankyou again. greetings, TM

Hi TM.,

Thanks for sharing the details will check and resolve your issue as soon as possible.

Regards., DesignThemes Support.

Hi Ramihamdan.,

Thanks for contacting us. We resolved your query, kindly have a look at below added points,

1) To add a close or X icon in the popup menu, you need to add some code, CSS, and script in the file. Added screenshot for your reference, kindly do the same thing as mentioned in the screenshots.

File to change, https://prnt.sc/Qy127C1BImQj and https://prnt.sc/UP-KsMw7xI_X

Add CSS in the additional CSS page: https://prnt.sc/fuv3cW-ObL6W

CSS Code:

.deleteMeetingClose { font-size: 1.5em; cursor: pointer; position: absolute; right: 10px; top: 5px; } 

Add JS in the additional JS page: https://prnt.sc/R8M8G0cB_avy

JS Code:

function close_popup() {

        var modal_popup = document.getElementById("dtlms-login-form-container").style.display = "none";

        var modal_overlay = document.getElementById("dtlms-login-form-overlay").style.display = "none";

}

2) To translate forgot password page you need to edit the translation file in the WooCommerce page. Added screenshot for your reference, kindly have a look https://prnt.sc/2OVR8-IS83D9 and https://prnt.sc/3iv7TEQXgYuB

How to translate the text in the page, http://docs.wedesignthemes.com/dt_articles/translation/

I hope your issue and query have been resolved. If you are happy with our support, kindly rate us.

Your valuable rating is important to us. It will make us happier and more energetic to help and support valuable clients like you.

Kindly, rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end

Thanks!!

Regards., DesignThemes Support.

I rated your Plugin and thanks for your help in point (1) its ok now and your continuous support ,

regarding point (2) I know how to translate strings in other languages and I already did but the page itself is not switching to a different language and I cannot found it in the pages section in admin panel e.g ( https://elearning.medicalkpis.com/en/shop/cart/ https://elearning.medicalkpis.com/en/my-account-2/lost-password/)

the above pages is exist but you cannot add Arabic version for them?any suggestions I would be grateful

Hi Ramihamdan.,

Thanks for the rating and comment for us and the theme.

To translate the shop and forgot password page, you need to activate the WooCommerece plugin in your theme. Once you activated the plugin you will get the following files in your source.

After that, you can follow the same steps as mentioned before, and here,

To translate forgot password page you need to edit the translation file in the WooCommerce page. Added screenshot for your reference, kindly have a look https://prnt.sc/2OVR8-IS83D9 and https://prnt.sc/3iv7TEQXgYuB and do the translation steps.

Thank you, we look forward to helping you!!

Regards., DesignThemes Support.

Hi glucenaonline.,

Sorry for the inconvenience. We didn’t cross verify our theme with any other 3rd party plugins.

If you facing any issues with the plugin kindly check with that plugin support team.

Let us know if you have any queries or issues. We are happy to assist you.!

Thanks!!

Hi.

How to Import Kalvi LMS Other Demos

Please refer : http://docs.wedesignthemes.com/dt_articles/how-to-import-kalvi-lms-other-demos/

Thank you, we look forward to help you!!..

Hi

Our theme can be used to make sites that are compatible with mobiles too. These are however not apps like the ones found on play store/app store. You can install a PWA plugin that we bundle and this will make the site as a progressive web app

But no plan for Android & iOS apps?

As of now., We don’t have plan for that

I still have a problem with template translation could you please check ?my page is half English half Arabic even I removed the loco translate plugin

I already sent you the credentials for cpanel and admin side

thank you I think I found a solution to install the plugin called (Theme and plugin translation for Polylang (TTfP)) and this plugin scans my theme for all strings and you can easily translate them using the admin area

Hi.,

Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end

Hi glucenaonline.,

We have sent the forum login details to your email. Please have a look. Please post your issue / query in our forum with some screenshots and we will help you.

Hi.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

Hi.,

According to the license, you can but only if the sub-domains are the same content.

If all the subdomains are designed to organize your content within one main site we consider that use as a single end product (thus requiring a single license)

In cases where each subdomain has no relation to each other or the main site, and care about different things, then we consider these subdomains different end products regardless of the implementation. In this case, you would need a separate license for each subdomain

Hi.,

Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.

Regards., DesignThemes Support.

Hi. Thanks for your support. Understood. However I need the latest news to be automatically updating without manually adding post ID. How do I do that?

Hi.,

You can use this shortcode to display recent blog items https://prnt.sc/1xgjqt5 but this shortcode will not work inside the carousel – https://ciot.lk/test/

Regards., DesignThemes Support.

Hi.,

Thanks for the interest!!

1) Yes it’s possible. You can use the S2member plugin for this.

2) You can request our demo here https://support.wedesignthemes.com/request-demo/ and check all available features.

Regards., DesignThemes Support.