Hi,

Thanks for the purchase.

Please submit a ticket on our support site – https://boldthemes.ticksy.com/ with the annotated screenshot of what you are trying to achieve (we haven’ fully understood the description above, sorry for that) and our support team will be glad to assist you.

Thanks a lot in advance.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

We haven’t tested the theme with the referenced plugin, so we can not confirm the compatibility.

Please note, that if you are willing to give it a try, we offer money back guarantee meaning that if it turns out that the theme does not meet your needs we will refund you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. Please find the answers below:

1. Yes, you can place any transparent png of your choice instead of the floating images from the demo.

2. We are not sure what images are you referring to – https://avala.bold-themes.com/autumn/timeline-couples/ If you are thinking about the grid in the In pictures section, not out of the box, but you could use other page elements instead of the grid to achieve the similar layout with the rounded images of your choice.

3. The Instagram integration functionality is not packaged with the theme, so you would have to use the third party plugin of your choice to achieve that.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. Yes there is the way – please refer to the following article for details: https://boldthemes.ticksy.com/article/12694/

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Drag and drop functionality is currently available only in the backend editor of the Bold Builder. Front end functionality is aimed at content and not the page structure management.

Kind regards,

BoldThemes team

Hi,

We completely agree with you!

That is why our theme is not compatible with Elementor – it uses a Bold Page Builder which is free and will remain free.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase.

Please submit a ticket at our support site – http://boldthemes.ticksy.com/ and submit a site url and wp-admin credentials and our support team will take a closer look at the issue.

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

We can see the homepage just fine in Safari (and all other pages as well). Perhaps we are missing something?

We have sent the screenshot as a reply to your message via our profile page.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. Unfortunately we do not have a demo version of the theme. On the other hand, you can install and try Bold Builder from WordPress.org (it is a free plugin) – https://wordpress.org/plugins/bold-page-builder/ and take a look at our theme documentation – https://documentation.bold-themes.com/avala/whats-in-the-box/ to get the idea of what is under the hood.

Also note that we offer money back guarantee, so if it turns out that the theme does not work for you for any reason, we will refund you.

Kind regards,

BoldThemes team

Thank you! Another question: can I import two demo? For example one page of Spring and one of Winter demo?

Hi,

You can import two demos in two different wordpress sites and then use Bold Builder’s clipboard functions to copy element from one to another.

In order to create more than one site within a single WordPress installation you can use WordPress multisite network feature – https://wordpress.org/support/article/create-a-network/

Kind regards,

BoldThemes team

Hi,

Our themes are always on introductory discount for one month after the theme launch. After that, sometimes, we participate in ThemeForest official discount actions. We do not offer discounts for themes out of these “official” promotion periods.

Currently we do not have plans for discount period for Avala theme.

Kind regards,

BoldThemes team

Hi, some colors are editable (like buttons, icons, etc.) but flowers (and other images) are not directly editable (you can only replace them with other images).

Hi,

Thanks for the purchase.

It seems that you have not created your own API Key for the map. Please refer to the following article for details: https://boldthemes.ticksy.com/article/8049/

Should you need any additional help in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Thanks in advance.

Kidn regards,

BoldThemes team

Hi,

Thanks for contacting us.

Avala theme is compatible with WPML and you can use it to either translate the theme or create multilingual site.

Please keep in mind that the bold builder page elements are not mapped for automatic translation – you need to translate the page content manually using WPML.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

You can not use Elementor with the theme, Avala page elements are mapped only for Bold Page Builder and you need to use it with the theme.

Kind regards,

BoldThemes team

Thanks!

Hi, please submit a ticket here and include WP admin credentials, so that our support team can take a closer look at this: https://boldthemes.ticksy.com/

Thanks!

Thanks!

Hi,

Thanks for the purchase.

Sure, please leave a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to take a closer look.

Kind regards,

BoldThemes team

Thanks