314 comments found.
Hi does your Theme Version 2.6 work on PHP 8? and latest wordpress, just we have errors when eding the page builder saying that TinyMCE is not loaded.
But if we update to your latest theme, it looks like you have removed the Old Page builder and only use “WP Bakery / Visual Composer now?”
Hi.,
Following the 2.6 version, numerous updates have been made. It is important to note that, from the 2.6 version onwards, only the WP Bakery / Visual Composer page builder is compatible.
Please have a look: https://prnt.sc/Zh9wyYVmd4cw
Note: If you need to update the theme kindly create a sub-domain or sub-directory to upload the new version theme and customize the newer version of the theme as per your requirement and move it to the live server. do not update the current site.
Thank you!
Hello,
For no reasons the color of the mega menu changes, how can i solve this ? https://ephi-sports.com/Thanks
Hi Scream777.,
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them.
As the ThemeForest comments section is meant only for pre-sale questions and generalities, We are not able to provide detailed support here. Please create a support ticket using the link below or mail your queries to support@wedesignthemes.com and our support team will gladly assist and guide you.
Support Forum Link: https://support.wedesignthemes.com/forum/health-beauty/whistle-sports-wordpress-theme/
Thanks!!
Do you do any refunds? The theme wasn’t what I expected so I have gone with another theme and just wanted to know if there is any kind of refund one can get?
Hi Mucheeh.,
Sorry for the inconvenience. We have a wonderful support and development team to help you. Kindly, share your issue details we will check and let you know the solution for your queries.
Thanks!
Moving forward to help and assist you!!
Regards., DesignThemes
I needed to get the work up and running so I went with another theme hence my question. Adjusting header was just too confusing, I found the theme for me to be quite hectic as compared to what I am used to. I am just curious if it’s possible for a refund as I won’t be using the theme? But if not that’s alright, just had to ask. It’s not a bad theme, I just found it complicated for me.
Hi Mucheeh.,
Thanks for the immediate reply. If you’re using our theme surely we will guide you to customize your site. If you’re not interested in the theme, kindly contact Theme Forest support for this type of refund case.
Thanks!!
Regards., DesignThemes
Thank you for your quick response.
I purchased an extension on the license ( 6 months ) but my forum account doesn’t seem to update. Can you fix this please ( forum account name is : Siepher
Hi StevenDn.,
Kindly share the registered email id through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
Hello,
Here in Germany we are currently having huge problems with lawyers who don’t like the link to Google fonts.
How can I save these used fonts locally and how do I change them where?
We will update the theme if Google comes up with GDPR compliance…
Does the theme also work with WordPress 5.9.x?
And is also 6.x support planned?
Hi.,
Thank you for contacting us.
Whistle Version 4.0 is fully compatible with WordPress 6.x.
Hey, I have purchased the Whistle theme and would like to install the demo site. For some reason, despite following the steps I am having trouble doing so. Can I get help with that? Thanks
I was actually able to get the demo installed, but I have no edit access. Im locked out of WordPress Admin. When I try to edit the site it just takes me back to a page on SiteGround that says my site is ready. I can clicked view site, but I cant edit anything.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hello, Several times I tried to request demo on page: http://whistle.themessupport.com/request-demo/ but nothing happened. How can I enter backend? Thank you!
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
DEAR SIR / MADAM . CAN YOU ADD BROWSER SECTION IN THE MIDDLE OF MAIN BANNER ?
Hi.,
Thank you for contacting us.
Yes., Its., Possible .,
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
I NEED TO PUT 4 SECTION FILTER IN THE MIDDELE OF MAIN BANNER LIKE BROWSER . IS THAT WILL NEED EXTRA CHARGE ?
Hi Shersalem750.,
Thanks for contacting us and being interested in our theme!!
We are sorry to say that the option you are asking for is not possible.
Thanks!!
Regards., DesignThemes Support.
Can you setup that with extra price?
if not, is your template open source for can get someone arrange that for me
Hi.,
You can go ahead and purchase our theme. If you’re facing any kind of difficulties in setting up or configuring the theme, please get back to us. We are happy to help you.
If your purchase Whistle theme means we are ready to do custom work for you. Let us know your custom work so that we can give you a timeline and price quote. First, please purchase our theme and let us know.
This is good news i will purchase next week thank you
Thanks!! Looking forward your purchase happily 
Good morning Sir . i am ready for purchasing but first i want ask you is that available to put google map and can assign place in it ? like this https://www.divers-guide.com/en/dive-spot-map&country_id=63
Hi Shersalem.,
Thanks for contacting us and being interested in our theme. Yes, you can get the google map API key and insert it in the theme. The map will be reflected on the enquiry page.
But, you can’t able to search or filter the particular category or location in the enquiry form. If you want to do the search and filter in the google map, you can purchase our directory plugin in our portfolio and use it.
Directory plugin link: https://codecanyon.net/item/dt-directory-wordpress-plugin/30951756?s_rank=4
Thanks!!
Looking forward to help you!!
Regards., DesignThemes Support.
Great I’ll buy it i need filter i map . thank you
Dear Sir After greeting I PURCHASED YOUR THEME WHAT’S THE NEXT STEP?
Hi.,
1) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
2) Support Forums : https://support.wedesignthemes.com/forum/health-beauty/whistle-sports-wordpress-theme/
Hi dear support team, I try to modify the cookie and privacy settings. Where can I change the text in the box on tab “essential website cookies” and how can I modify the external services?
Many thanks! Bettina
Hi pinkbg20.,
You can make changes to the “essential website cookies” from the file shown in this screenshot https://prnt.sc/zDcqJr-yBjoP Else you can add your own tab content from this option https://prnt.sc/eyLnoSDMVuvf
Regards., DesignThemes Support.
Dear theme author,
We would like to buy the theme: https://preview.themeforest.net/item/whistle-sport-sports-club-gym-theme/full_screen_preview/14479259?_ga=2.97506271.1958670511.1650546818-1123440449.1650546818.. but I was wondering if this theme is compatible with the latest version of “WPBakery Page Builder”. Could you please let me know?
Thanks in advance!
Regards,
Voskan
Hi voskan.,
Thank you for your interest in our theme. Yes, our theme is 100% compatible with the latest version of the WPBakery Page Builder plugin. Let us know if you have any other queries.
Regards., DesignThemes Support.
I cant upload the demo data in wordpress 5.9.2.
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Hello,
Just letting you know that after the last update, I can’t choose a custom ERROR 404 page from the theme options. I designed my page, selected it from the drop down list but still the default page is showing.
Also, the templates didn’t work on Error 404 (eg. modern, diamond etc.).
Maybe you should check this out for the next theme update.
Many thanks!
Natasa
Hi Natasa.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi, I installed the new update and I am having a trouble with the WooCommerce on the “Check Out” page. The first 2 form fields “First name” “and Last name” will not let me fill them in. Does anyone else have this issue with the latest release of this template?
Hi owenkorb.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
We are happy to help you.!
Thanks.!!
Regards., DesignThemes Support.
Is it correct that WPBakery isn’t updated in the theme files? I use this theme for a couple years now but I can’t update WPBakery so the styling crashed.
Looking forward to your response.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Note : It seems that your support has expired., Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Please refer : https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Hello, I just purchase Whistle theme. but Demo data import and install is not working.Tell me what to do please? Thank you.after install theme. when I try try to install demo data. site crash. it shows “Error establishing a database connection” tell me what to do.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
I am trying to upload my custom loader but to no avail please how do I go about this? The method above seem to be obsolete as I could not find any solution using the method above.
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hello,
The theme options buttons (enable/disable) doesn’t work. What is the problem? I bought licensed theme 2 years ago, now functions is not working.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look form our end.
Thank you, i sent. Fyi.
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
Hello, i sent you all the login details. I am waiting for solve for 5 days
Hi.,
We asked to send your WordPress login details – https://prnt.sc/1zo8m1q Please send mail again we will help you.
Regards., DesignThemes Support.
Hello, i sent two times login details to your mail address: support@wedesignthemes.com
Hi.,
We sent mail please check it out.
Regards., DesignThemes Support.
Please do not buy this item, in case you will need support, they will respond with “solution” you won’t be able to help. After initial response they will not respond to you any more. We sent them another email asking for answer and still waiting for response. if will will have to wait another 24 hours for response we would like a refound.
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
Does Elementor work with this theme?
Hi.,
Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin.
The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option.
Thank you, we look forward to helping you!
