945 comments found.
Experiencing problem when user log in. After visiting any new page visit user is automaticaly logged out and have to log in again. How to solve this?
Hello,
Please check your cache plugins. Looks like you are caching even when the user is logged in. This is beyond our scope of support.
And please note, login sessions are managed by WordPress. Themes don’t manage those login sessions.
And here we only assist with available options. If investigation or advice is needed please create a ticket through the support tab.
Thanks!
Hello. I am writing on behalf of SOS Monster 
I have one cool suggestion for your theme.
You could add a custom ad unit on the right side of the video player (for each video separately) For example, so that you can specify a button with a call to action there.
Can you please tell me if this can be done in the update or just for me? I would really like to buy this theme.
Also, I’m wondering if it’s possible to make a tape with videos that automatically play?
Hello,
Please create a ticket through the support tab.
Provide a descriptive image for that feature!
Our technical support will check and reply to you.
Thanks!
We can’t find an option to display closed captions if they exist on YouTube. Do we need to use a different player?
Hello,
If you want to use Youtube’s subtitles, please use Youtube’s own player with embed mode.
How to get iframe of youtube video: https://support.google.com/youtube/answer/171780?hl=en
Thanks!
Can it be edited with the header elementor?
YouTube videos can be automatically converted to audio files. So, can we make youtube video links open as audio on the site? Thus, we will take advantage of hosting.
Hello,
Youtube is a video network and all actions with this data source must go through their API. Their video cannot be converted or used as an audio file.
Thanks!
How to edit or hide footer copyright information?
Hello,
Please visit: WordPress Dashboard -> Theme Options -> Footer Settings
Thanks!
In footer settings there is text editor but completely blank. But on the website it is saying created by beeteam and powered by wordpress.
You need to add your own text. Because that area always shows default like that if your data field is blank.
Thanks!
Resolved
Using Mycred Hooks – reward Points for viewing videos. This does not work. How to make it work for videos hosted by bunnycdn?
Hello,
It’s myCred’s Hook not VidMov’s. That’s why you can’t use it for VidMov videos.
Basically, VidMov hasn’t created that hook like VidoRev. So you need to wait for future updates.
Thanks!
Are there any specific plans in which update this will be included?
Hi,
I don’t have details for that feature here. If you need more technical information, you need to create a ticket through the support tab!
Thanks!
Where can I edit transfer history page for channels? Want to change withdrawal request limit and some descriptions.
Hello,
1/ History: Please visit WordPress Dashboard -> Theme Settings -> Channel Settings -> History Tab. Here are some options for you to change the layout and pagination for it.
2/ Withdrawal: Please visit myCred -> General Settings -> scroll to: cashCRED & expand it -> . You will see options there
Thanks!
1/ Unfortunately in history Tab, there is no option to edit the transfer history page. 2/ Under Cashcred, there is no option to update the transfer history page. Need to update info for minimum payout.
Hello,
1/ Sorry for misunderstanding your question. It’s a fixed page, the elements are visible via the myCred shortcode. You can only translate them, not change their order or layout.
2/ cashCred offers that option at the cashCred Gateways area, visit myCred -> cashCred Gateways -> Bank Transfer -> . You will see options.
Thanks!
Hello, how to remove this section from the add form
https://i.postimg.cc/k5WtvdGz/Screenshot-20220426-090840-Chrome.pngHello,
Please visit: WordPress Dashboard -> Theme Settings -> User Submit Settings -> scroll to: Preview/Demo Field & choose NO
Thanks!
Video Settings – video advertising. There is only option disabled. How to enable and make settings for video advertising?
Hello,
You need to create new ads to get more options for that area: https://vm-demo.beeteam368.net/documentation/#video_advertisingThanks!
Awesome! You are doing great job!
How to enable registration/login via Social media accounts? Maybe there is a way to do that via Mylogin
I am using a text logo and would like to change the home url text logo link z.B eg. in http://...google.c..... How and where can I modify your theme?.
Hello Marci13,
Thank you for contacting us!
Please visit: WordPress Dashboard -> Theme Options -> Header -> scroll to: Light Mode – Logo Settings & Dark Mode – Logo Settings
Regards!
Many thanks for the answer. But I think we misunderstood each other. I meant : how to change home logo link in header. edit zb. header.php , replace
<?php echo esc_url( home_url( ’/’ ) ); ?> with actual url to website : http://www.demolink.co7 In which php file and how would you have to implement this change, in your theme. Thanks a lot in advance.
Hello,
For this question you need to contact our technical support. Because it’s related to the source code.
Please create a ticket through the support tab: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
However, why would you want to edit that link. Because that WordPress function always returns a link to your homepage. Quite strange.
Thanks!
Thank you, I have forwarded the question to support. A network is planned and hence my question.
Hi, Pre-sale question: Your theme looks great but why is it lacking Picture-in-picture (PiP) and sticky video and audio? These are extremely important. Will it be possible to add these?
Hello,
We know about PiP. However, it has many levels of implementation (and also depends on the platform structure).
There are two cases:
1/ The easiest case to implement and we did for the VidoRev project. That is when scrolling down, it will stick to a specific position (eg right corner, bottom of the screen)
2/ Level of complexity: similar to https://www.twitch.tv/
What level are you referring to? 1 or 2 ?
Thanks!
level one. Like VidoRev
Hi,
It’s in the product update roadmap!
It’s basically nothing complicated, but we prioritize other important updates first.
Thanks!
Will it be possible to have it added to this theme for me? It’s important. Will pay fo it
Hello,
This is not a complicated custom work, it is just a very small update. We do not charge for such work.
We will try to add it in the next update.
Thanks!
Hello, in your document, i read that subtitles only support self-hosted videos, Youtube, Vimeo & Dailymotion. What about bunny net? Thank you
Hello,
Please use the link with hls format and VidMov player. It’s also basically a link to a self-hosted video but on a 3rd party server.
Thanks!
Where can be set which file formats users can upload? Want to restrict some formats.
Please visit: WordPress Dashboard -> Theme Settings -> User Submit Settings -> scroll to: [Video/Audio] Accepted Files
Note, this option is only available in version 1.2.6.
Thanks!
Running 1.2.6. version there is not such field [Video/Audio] Accepted Files in user submit settings. Can you check it again?
Hello,
We have provided updated instructions here: https://vm-demo.beeteam368.net/documentation/#update
And please, don’t forget this operation: https://themeforest.net/comments/27937627
Thanks!
Thank you. It works! There is a new field Chunk-Size upload (in Megabytes [mb])
Can you explain what is this for? There are more new fields, would be fine if you can update this in the tutorial.
Hello,
The Chunks upload feature aims to split the uploaded file, and then concatenate the split files into the original file (from the server side).
Depending on the server resources and file upload size, the administrator can change that parameter.
By default it will be 30mb, for example, you upload a video file with a size of 300mb, it will be divided into 10 small files to upload to your server in turn. It will then be concatenated on your server.
Because some CDNs like CloudFlare will limit the upload size when the proxy option is enabled. And this is the solution to handle and optimize the upload process for large files.
Thanks!
Well done. Thank you very much. Many folks will appreciate when you update your tutorial as long as there is a new Vidmov version with new functions.
How to send email notifications automatically? Can you recommend integration with any programatic email provider?
Hello,
Previously we used the service of MailChimp: https://mailchimp.com/ ( We found it quite good and friendly )
However, we have yet to try it with the WordPress plugin for mailchimp: https://wordpress.org/plugins/mailchimp-for-wp/
I think you can try it. Hope it helps you!
Thanks! Nicole
There are more options to connect email provider.
Mylogin plugin has Mailchimp intergration Mycred plugin has Mailchimp integration or you can integrate Mailchimp plugin directly. Maybe you can you Mycred email notifications without Mailchimp. Are there any of your customers dealing with the same issue?
Hello,
Don’t really understand your question.
We understand that you’re looking for an email service suggestion.
And we know about mailchimp and recommend to you.
Also, if you need an answer on another feature, please be more specific about your question.
Thanks!
Want to avoid Mailchimp, they are too pricey. When Vidmov doesn’t have this option built-in the theme. Various external email sending providers are necessary. Do you have an idea how can I make it work with own SMTP or with any other provider but Mailchimp?
How can I send automatic welcoming email to new users?
Hello,
We are not experts in email related utilities. Therefore, no valuable advice can be given to you.
However, try to refer to this article. Maybe it’s useful to you: https://www.wpbeginner.com/plugins/how-to-send-a-custom-welcome-email-to-new-users-in-wordpress/
Thanks!
Hello, in self hosted video can i use JetPack VideoPress
Hello,
We’ve never reviewed or researched Jetpack’s services, so we can’t give you an answer.
Thanks!
just sent email to switch license to new domain
your multilink feature is not really optimized When multilink is enabled in theme settings, And when entering posts, such as creating videos, you should actively let users decide the number of source links and name each link. for example, sv1, sv2, sv3… Some videos only have 1 source link, so the link 1, link 2 buttons are not displayed…
Hello,
We’ve got a tutorial in the notes section, please check it out:
Its syntax would look like this:
Server 1 http://your-domain.com/sample-media-1.mp4 (or/*.mp3 ...) Server 2 http://your-domain.com/sample-media-2.mp4 (or/*.mp3 ...)
Thanks!
Hello,
This needs investigation and review by our tech support.
Please submit your website through the support tab so it can be checked.
To see if there were any custom or CSS conflicts that caused it.
Thanks!
I found that using Elementor to edit pages/posts would give me a Megamenu error even though I didn’t modify or add any CSS.
It has nothing to do with Elementor, please check your email.
Thanks!
Thanks for the guide. I used it to fix the problem. The PostX plugin is having some interface conflicts, it’s an add-on plugin for Elementor to build the interface while waiting for you to update the widgets. Hopefully in the near future you will update many other utilities for the interface.