60 comments found.
Hi ! Pre- purchased questions: 1) is it possible to create a sub menu for each page ? Meaning : in fashion having an arrow developing a sub menu with different categories (winter/ summer…) ? same for all the pages ? 2) are we able to add a forum ? Thank you a lot !
Thank you for your interest in our themes! 1. Yes it is. 2. We don’t support a forum plugin at this stage. Most of the third party plugins work but you will need to add styling I suppose. Thanks.
Hi, I have just downloaded the theme and followed the instructions provides but the themes displays with errors across the site, mainly the formatting. I have tried to raise the ticket but Captcha is not allowing me to create the account. Please help me with my issue as soon as possible
Hi there, you can use this form to reach out to the support team – https://themeforest.net/user/vamtam Regards:VamTam
I bought this theme because it looked amazing on the demo. The reviews seemed as though it was rather simple to get up and running. I consider myself rather savvy with themes, but for $79 I’m not seeing the value here. I tried to create an account to open a ticket and the system kept saying my login was invalid. I am a little frustrated and hoping someone can help me figure out why this theme is a complete mess – no hamburger icon, the first row is overlapping the header – basically mess after mess.
Hi there, I am really sorry about your experience. If the demo import is successful the theme should look like the Live Demo site. If it is a mess, it means something has gone wrong. You can reach out to the support team either by opening a ticket or using this form – https://themeforest.net/user/vamtam . Please provide admin credentials to speed up the resolution. If the issue is related to the configuration, my colleague may ask you for ftp credentials as well. If at the end you are not happy for any reason we can always refund you.
Best: VamTam
Your theme doesn’t have theme option where we can edit site detail? Like social links etc. No documentation ins that reference too.
Hi there, there are options I am not sure why you don’t see them. Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Pls just tell me where the option link is or the path to the option. No need to contact support for thst
You sign-up page keep showing this: Captcha verification failed, try again!
HI there, you can reach out to to the Support team using this form – https://themeforest.net/user/vamtam Regards: VamTam
Message sent
Ticket #74657
Thanks
There is a problem with my website, the icon below the article is not displayed。https://prnt.sc/nEmOdvlJGSEz https://prnt.sc/oFMXAB1DsWND
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Do you have the Demo content for the Starmile theme? I have the theme but it will not let me upload the demo content. can you help? It shows this is a theme you created.
We issued a refund.
This theme is not great for SEO with elementor and the H1 tags are coded differently. the theme does not easily automatically update on the web when you make changes. Yes, I deleted cache, it is because of elementor. Also on the Home Influcencer landing page, you cant delete the larger image on the first article. That image is not even on the med Also, the home page is not easily configurable. Please issue a refund.
*in the media area.
I am really sorry about your experience. Elementor is supposed to make the things easier.
You can always take advantage of our “No matter what 30 days” refund policy. All you need to do is to fill in the form at this link and we will proceed with the refund asap: http://themeforest.net/refund_requests/newI submitted this refund.
We issued a refund.
Hi there. Questions 1. Does this theme require Elementor Pro (aka paid) to have the full functionalities as shown in the demo site? 2. Is this Gutenberg ready? Or is it the case that when you use Elementor, you don’t need Gutenberg. Just a bit concerned as with old templates from other designers, some codes or something conflicted with how WP is using blocks instead of widgets.
Thanks!
Thank you for your interest in our themes! 1. Yes the theme requires Elementor Pro. However there is a free GPL alternative – https://proelements.org/ you can use if you are not willing to pay the fee. 2. Yes it is, but this is Elementor theme so there is no point using it.
Regards: VamTam
Thanks VanTam! Is there a drawback to the free GPL alternative, if any? Thanks!
The only difference i that the GPL doesn’t come with support
but we do provide support so you are safe. We always advice to support the original creator, if you can afford it.
Regards:
VamTam
ic. Got it. Thanks again!
Thank you so much for building such a dynamic and visually stunning theme! I’ve just submitted a ticket for a little help via Elementor (ticket #74046). Thank you for your help in advance.
Thanks
Just installed to test. WOW. Your team has created an AMAZING WooCommerce ready WP theme. Well Done!
Thank you for your kind words!
I like the theme very much and I will apply it on my own site https://isbul.gen.tr/
Thank you for your kind words. VamTam
Hello, Congratulations on this beautiful creation, i have pre-sale question! does your theme support RTL?
Thank you for the kind words. The theme is RTL ready. Regards: VamTam
That’s great, Thank You. i will make a purchase once my client confirm it in one or max 2 days.
Hi I need help the menu is double up across the site after update I am unsure why I don’t understand how to submit a ticket for help
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hello, I have a few posts not showing up on the pages where I have categories them to show up. E.g on this page https://mrszinyama.com/lifestyle/ a post if missing but it’s correctly tagged in the back end. I have also checked the settings and everything looks fine.. I have it set to display all lifestyle posts, in date ascending order but it’s still missing.Please could you assist?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Is it possible to change the burger menu icon on the mobile version?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi, can I get some assistance with removing the ‘shop’ that appears at the bottom of all my blog posts just before the footer. It seems to appear at the bottom of all blog posts. See example here – https://mrszinyama.com/2021/08/19/making-money-as-small-content-creator-influencer/
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
I want to use this theme on my quiet laptops blog, Please give me some Discount. Thanks
Thank you for your interest in our themes! We run promotions from time to time. If you follow us you can grab the next one – https://themeforest.net/user/vamtam/follow Regards: VamTam
When will this be updated to be core web vitals compliant?
Hi there, any further speed optimisations are the domain of a plugin, not a theme. We use WP Rocket but it is best to use the one you are most familiar with. Regards: VamTam
Hello! Really beautiful theme, the best I’ve seen in a while. I have a pre-purchase question: Will this work on wordpress.com? I am creating a site on there and want to know if it will work and is compatible. Thanks in advance! 
Thanks for the kind words! Only the plan that allows for third party plugins and themes will be OK. Regards: VamTam
Hi there, well done on designing this beautiful theme. It’s a perfect theme for ecommerce with blog content. I have some pre-purchase questions to ask.
1. I need this theme solely for a beauty ecommerce store. Is it possible to place a Product on the top of the Home Influencer theme just below the La Feminite? At the moment you displayed “Why Every Woman Needs Nice Pjs” which links to a blog post. https://lafeminite.vamtam.com/ I would prefer to place a big banner of a product that links to a product page or product categories. Can this be changed?
2. Does this theme support Multi Currencies? If not, can you please add the currencies icon next to the cart icon at the top header?
3. Is it possible to change each page’s background color to beige or any other color?
4. I noticed that each post doesn’t have a right sidebar. Does it come with a right sidebar?
5. Also, the menu doesn’t have any sub menus. Does it come with sub menus?
6. Can you also add a wishlist?
7. Will this be a fast theme if we had ads codes for the blog content?
Thank you!
Also, is there an option to show the cart at the header all the time even if the cart is empty? Because it doesn’t show unless you add a product to the cart. Thanks
Hi there, 1. Yes. 2. This is a default WooCommerce functionality. 3 Yes 4. You can add a side bar if you need one. 5. Yes 6. You need a third party plugin. 7 This has little to do with the theme. 8. Yes Regards VamTam