195 comments found.
Do we need to renew support when we’re trying to resolve issues that other users have recently experienced? Seems like an update fix?
Taxonomy in the Noxe Slider isn’t working properly. Any Genres, Types, etc. entered into the text box cause the Noxe Slider to disappear entirely from the page.
Hi,
If the problem is related to the theme, we will solve it with an update, but there is no problem with the theme at the moment. Please create a ticket, our support team will be check the problem.
Kind regards.
Pre-sale question. Does the theme work with MyTicket Events plugin?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
I already bought and tested. It works with the plugin. Thanks for your reply
Does this template support watching movies online and downloading movies on it?
Hi,
You can add videos from embedes, please check this article: https://wordpress.org/support/article/embeds/#list-of-sites-you-can-embed-from
Also, if you have any plugins related with online watching, you can use them.
Kind regards.
This theme was never repaired before my license expired… And now I can no longer access the support tickets to try and figure out where we left off. Can you please reinstate my tickets so I can review?
I found the closed tickets – apologies… .. Still not working is the title filtering, though. Any type of filtering taxonomy put into the Title Listing module then hides ALL the titles, regardless of if they have that taxonomy. I’ve tried genre, tag, etc.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comYou can renew your support from this link: https://themeforest.net/downloads
Kind regards.
Hi, The theme has some error, https://drive.google.com/file/d/1wE6Fulcph31wV_Antv4BosTv1B3JhH0v/view?usp=sharing please check the screeshot.
website link: https://arushi.blueletterpitch.com/
not able to open the customizer.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hi there. I have a question regarding the hierarchy of pages before purchasing. Would you be able to set a homepage as a film detail page?
So for example, if this was my default homepage: https://demo.gloriathemes.com/noxe/demo/movie-studio-v1/ But then when I clicked in to a film I wanted to have this page instead of the ‘Movie Detail Page’: https://demo.gloriathemes.com/noxe/demo/movie/Is that possible?
Hi,
Yes, you can do this. Our support team will be help you.
Kind regards.
The lates update has a bug with the Noxe core plugin that is conflicting with Customize page. Please fix it ASAP!! – I cant create a support ticket because its expired and the problem caused after the last update.
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comYou can renew your support from this link: https://themeforest.net/downloads
Kind regards.
where is the documentation then? you have a link for that guy?
I see it now. thanks. When I try to make a list and input a title, the search can’t find anything even if i already put the omdb api in here. what’s the problem? this is the reason I bought this theme in the first place because it was presented in such a way that data would be pulled. please help me with this or just process my refund like I asked the last time.
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
why is the site so slow? im running it under xampp and it takes forever to load
Can you check it now?
Kind regards.
Hi, Is there any trial version available that I can run on my local desktop before the purchase?
Hi,
No, we don’t have trail version.
Kind regards.
Hi, I’m looking for a theme for my site www.thequotes.me I want neatly categorize and present my quotes by movies and TV shows. Can you advise if your theme would fit my need? Also is there any trail version that can test my local PC before making the purchase?
Hi,
Yes, the theme is suitable for your website. You can use the theme.
No, we don’t have trail version.
Kind regards.
Hi I want change only for permalinks „title-item“ and „name-item“ Which file should I change. No more Thanks Pavel Burian
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Can I just use the demo and change the content
Is there an instructional video or other help to use it
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
The lates update has a bug with the Noxe core plugin that is conflicting with Customize page. Please fix it ASAP!! – I cant create a support ticket because its expired and the problem caused after the last update.
Hi,
There is no problem with the update. You may have missed the update or you may have forgotten to update the plugins. Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comYou can renew your support from this link: https://themeforest.net/downloads
Kind regards.
The last update as an error. When you click costumize its not working. Please check it ASAP
WordPress caught an error with one of your plugins, Noxe Theme Core. (Customise).
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
Hi Gloria Themes. Just purchased this awesome theme. Is there a documentation or guide on how to setup this theme please? As I can’t seem to find one anywhere. And am struggling with where to start, or how to add Movies and Series.
Many thanks, and keep up the amazing work
Hi,
Thanks for nice words! You can find all documentations from here: https://gloriathemes.com/docs/noxe/
Also, you can find setup documentation from here: https://gloriathemes.com/docs/noxe/installation-update/
Kind regards.
Hi there, I totally love this theme
and was looking at using it for my digital product marketplace that uses Easy Digital Downloads. But found it almost impossible to implement a custom post type “Downloads” instead of the default film type layout. Can you please recommend a course of action to getting this to work?
Hi,
Thanks for the nice words. 
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
No reponse or reply back on this at all from logging a support ticket.
I checked your ticket. Your ticket has responded 4 days ago.
Kind regards.
Sorry…. I cannot find a reponse to this ticket!
Not able to use the theme and no reply to Support Tickets This is incredibly frustrating.
Please resend and CONFIRM received, otherwise I will have to request a refund on this as the theme IS NOT USABLE.
I am very sad about this as it looks like a fantastic theme, but if it is only configurable for a “custom post type” of “movies” that cannot be used normally by a standard wordpress website…. what is the point of this theme?
Hello guys.. I’ve been told more than 1 year ago that you guys will add S3 compatibility with this theme.. unfortunately nothing happened yet.. all videos hosted by Amazon S3 are not supported
Hello,
This is a specific request, but it’s on our to-do list. It will definitely be added.
Kind regards.
Hello,
I’m interested in your theme. I have a few questions about it: Can I create my own menus and display different menus on different pages?
Our page is to be divided into two areas: (a) the public area for visitors, with the main menu. and b) the member area with an extra menu. We use Ultimate Members with different access roles. Only after logging into the member area, you will see a separate, new menu there. Depending on the member’s role, different pages are displayed.
When I add new pages to the menu, can I then add an Ultimate Member user role to the individual menu items?
We have different categories for the blogs. Normally, at the bottom of the blog view, there is a navigation to the previous or next blog. Can I switch off this navigation? At least I didn’t see the navigation on their demo page.
Can I embed vimeo videos?
Can I insert different logos on different pages?
Thank you very much for your answers.
Best regards
Andreas
Translated with www.DeepL.com/Translator (free version)
Hello,
Yes, you can do it. It isn’t related with the theme. No theme offers you this feature, because it’s a specific request. But you can use a plugin for that. Please check this: https://wordpress.org/plugins/user-menus/
Yes, you can disable navigation on the blogs.
Yes, you can use Vimeo.
Yes, you can insert different logos.
Kind regards.
I am trying to customize the taxonomy, ie. to replace the theme’s default Post types (Titles, Names, etc) and their taxonomies below them (Genres, Countries, etc), with my own custom fields. I want to replace the defaults with Directors, Soundtrack, Awards, etc … From what I understand, those were built using the plug-in Meta Box, which we as users, have no access to. If this is correct, then the theme is NOT customizable, since we can’t change basic parameters. If we need to buy the Meta Box Pro plug-in to edit fields, then this should be stated upfront. Please inform us if there is a way to fix this problem…
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.comKind regards.
I was just about to purchase this theme, until I read the comments. As it seems everyone is having problems with this theme. And it’s put me off buying it. I’ve used a different movie/series theme, but it’s discontinued, so looking for an updated more reliable theme. This one looked decent too. It’s a shame the support seems terrible.
Can you even add things like “On Netflix” or “available on Amazone Prime” to movies and shows? So that users know where they can watch that movie or series?
Hi,
The theme works without any problem. I think you looked at the comments. The comments are not customer feedback.Sometimes users write their problems as comments, they think this is support. These problems are usually their own fault or can be caused by hosting. We solve the problems through the support system.
You can check the customers’s reviews from this link: https://themeforest.net/item/noxe-movie-studios-and-filmmakers-wordpress-theme/reviews/26119571
Kind regards.
Thank you, I really like this theme. Before I commit to purchasing it can you please first let me know if its possible with this theme to add a listed movie or Series into a blog post?
For example: We like to top top 10 movies of the month. Where we list each movie into the blog, which shows the image and link to that movie or Series that’s already added to the site.
Obviously the movies and series have to be already imported and added into the database. But is there a shortcut or widget that can be used to show that movie and show in the blog too?
Regards
I am ready to purchase, but just wanted to check if movies or Series can be added into a blog. Also, when adding a Movie or Series, does it grab all the movie info, images, and everything from IMDB? Or do we have to add each movie or Series listing manually?
Sorry for all the questions. Just wanted to make sure we know, before fully commit to it.
Regards
You want to add the titles (movies or series) to blog posts with shortcodes or widgets?
We are working on IMDB importer. We’re just pulling the ratings at the moment.
Kind regards.
Sorry I’m a little confused.. How do I import a movie or Series when adding to theme? Is it possible to list the name of a movie, then add to the database? Or does each listing have to be manually all filled out? Like the rating, cast, summary etc etc…
We are preparing a plugin for IMDb movie import. Weth the plugin, you can import movies from the IMDb. We will add it in the theme coming soon.
Now, just IMDb ratings comes from IMDb automatically.
Kind regards.
That’s great. Please let us know when this plugin has been added so we can purchase your theme. That would be awesome for movies and tv series imports.
Regards
Okay, we will send you a reply.
Kind regards.
Hi,
Our bulk movie and series importer is released. You can check and review on this link: https://codecanyon.net/item/wp-movie-importer-pro/46854971
Best regards.
This looks utterly amazing. And is on my purchase list. Will this work with any skin? Or is it customed to your Noxe? I was also going to re-purchase your skin anyways, is there any packages, where the plug in is available on your theme? I use Blockter, and have used that a while now. Is there anywhere I can check the plug in live on a skin at all? Many thanks and kudos for creating an epic plugin which will no doubt be very popular.
Thanks for your praise! You can check the screenshots on the plugin’s page. You can also ask your questions on the plugin’s page. In the coming days, we will create a sandbox so that pre-sale checks and tests can be performed.
The plugin supports both Noxe and all other themes. It is also compatible with custom post types.
Best regards.
Hi, thanks for the response. Does this plug in also show networks? For example to show users where they can watch the movie ie: CW, AMD, Netflix, Disney+ etc?
This feature is available in the theme. You can mark this in the theme. So, when you use the plugin together with the theme, you can make your wishes without any problems.
Best regards.