20 comments found.
hi. I purchased and am using the theme. On the main page, text has been modified to appear when the price is entered as 0.
However, this does not apply to subpages. How do I make the price appear as text on all pages or all products when I enter a price of 0?.
If you tell me which file needs to be modified, I will edit it. Or is there a setting I need to do apply it to the entire site?
Please help me
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
Hello.
The drop-down list of Woocommerce catalog attributes does not work correctly in the mobile version of the site.
I have a screen recording.
I updated the theme to the latest version, but nothing zipped. I’m waiting for an answer. Thanks.
Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,
I have having this issue on the Digitaz theme, my hosting provided said it is the Theme after checking the whole site ” 503 Service Unavailable The server is temporarily busy, try again later!”
Dear mate,
The “503 Service Unavailable” error on WordPress is an indication that the server is currently unavailable to process the request made by your browser. This error can be caused by several reasons including server overload, maintenance or upgrade work being done on the server, or a temporary network outage.
To fix this error, try the following steps:
Refresh the page: The error message may be caused by a temporary glitch. Refreshing the page may resolve the issue.
Check your internet connection: Ensure that your internet connection is stable and working correctly.
Clear your browser’s cache: Clearing the cache of your browser may resolve the issue, especially if the problem is caused by a temporary glitch.
Wait and try again later: If the error is caused by server overload, maintenance, or upgrade work, waiting for some time and trying again later may resolve the issue.
Contact your web host: If the above steps do not resolve the issue, it may be necessary to contact your web host to check if there is a problem on their end.
Check server logs: Check server logs to identify any issues causing the 503 error.
Check WordPress plugins and themes: Deactivating all plugins and switching to a default theme can help you to identify any issues caused by a plugin or theme.
If you have tried all these steps and are still experiencing the issue, you may need to contact your web host to resolve the problem.
Thanks,
Recommended Android Source code for Digitaz theme, i want to know if you sell the source code for this theme or any recommendation for my ecommerce.
Thank you
Hi.. We apologize that the theme you are using does not provide support for the specific issue you are encountering.Thanks.
are you offering free installing for clients who purchase your theme?
Hi ..We are pleased to announce that we will provide installation support to our customers upon request, and it will be completely free of charge. Whether you need help with setting up the product or have any questions during the process, our team is here to assist you. Please don’t hesitate to reach out to us if you need support with the installation. Thank you for choosing us as your solution provider.
How to edit the text: Other people want this. 15 people have this in their carts right now.? I submitted a ticket 4 months ago and all I got was a reply asking for admin access. Um NO. I do not give admin access. Now it has been over 4 months and I notice that others are still complaining about the same issue. So I can only assume that you still haven’t found a solution to this bug and I should delete the theme and replace it with something better.
Hi there,
We would like to help you but haven’t received any replies from you on the ticket. Please attach your site info, our support team will check and help you.
In case you don’t satisfy with the theme, you can request a refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Thanks & Regards,
You haven’t had a reply because no reply was necessary. I asked you for a solution and rather than offer a solution in last 4 months all you have done is ask me for admin login credentials. The answer is NO… i will not give you admin access. Go play Dr Frankenstein on your own server. Also, don’t bother suggesting crap like disabling plugins etc etc. We aren’t idiots here. I have spoken and written english for decades…my ticket was clear and concise. Either provide the answer or enjoy the review. I was even nice enough to include a screen-shot so if you are confused about the issue then you are in the wrong business.
We need to log in your site to figure out the issue. And you refused to collaborate with us, and how can we go further?
Really bad support, I am waiting 2 days now for them to answer on my question
Dear mate, Sorry for the late reply on weekends. We checked the ticket and solved the problems for you. Please recheck the ticket. Thanks.
DIGITAZ is not listed on the dropdown selector of Support form. I can’t submit a ticket. *Yes I looked more than once.
- But if I could submit a ticket I would ask for help regarding:
On the product category page the Default Sort is not functioning. I can’t sort by price high to low or price low to high. Please contact me via email on this issue.
Sorry, I will not send you login access. I know for a fact that this is an issue that has been addressed by others. So, either please provide the solution or simply admit you do not know how to fix it and you want access to ‘guess your way into a solution’. If after 4 months you still haven’t figured it out you probably aren’t going to. If that is the case then just admit it so we can delete your theme.
Hi there,
We need to log in to your site to define the issue and help you to fix it. However, we haven’t received any replies from you. We would like to help you but you didn’t provide us with details. Please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you.
Thanks,
Are images included in your theme?
Hi there! Thanks for contacting us. When you purchase the theme and import a demo, all images except product images are imported into your website. Thanks,
Hello, It’s been a while since I paid for this theme. I didn’t know how to contact the author because I had problems with the theme. I had even lost the email and suddenly the file. I am ready to pay another license if you enlighten me. How to disable the floating cart that appears after adding a product.
The other thing, how to edit the text: Other people want this. 15 people have this in their carts right now.?
Unable to solve these two problems and so I deactivated the theme.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you.
Thanks,
Filter by Color How to color code non-letter thank you
Hi there,
Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and guide you.
Thanks,
thank you! 
Hi there! Thanks for contacting us. Yes, it’s possible to do so. Thanks,
Hello, I purchased the theme but dont know how to create that option. can you please help out? thanks!
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and guide you.
Thanks,
Hi guys, pre sales question. I like the theme, but I would need the product page with the sidebar, as in this example https://pasteboard.co/0lzxlMPQlzH4.png It can be done? I don’t see this layout in your demo …
Thanks
Hi! Thanks for contacting us. Yes, it’s possible in our theme and it requires custom work to have it.
have this template, woocommerce catalog mode?
Hi! yes, you can use the theme as a catalog by turning off the purchasing function. Thanks,
Congratulations best of luck for more sale, Great work I buy this New Magazine pro for my
thank uuuuThank you for choosing our theme!
Please include the Multivendor compatibility in the description.
Also, can you please upload a Dokan demo?
Thank you
We don’t have a demo for multi-vendor. But if you install Dokan in our theme, it still works and comes with the default Dokan style. Thanks,
Thank you for your response.
Hi! We just update a Dokan multivendor store on our demo. You can check here: http://dev.wpopal.com/digitaz/store-listing/
Thanks,
This link is the final one. Please check. https://demo2.wpopal.com/digitaz/store-listing/
Thanks,
Great job!!! Thank you
Congratulations, best of luck with sales
Thank you!
Great Work, There isn’t any multi-seller compatibility?
Hi there, thanks for contacting us. It’s compatible with Dokan, WCFM and WC marketplace. Thanks,
Congratulations, Nice Work, GLWS
Thank you
