1294 comments found.
HI, a prepurchase question, I am wondering and trying to find the difference between Kalles and Gecko, Gecko is a bit more expensive does it have something more than Kalles? (I couldnt find it) I like the cleaner layouts of Kalles but am not sure if I miss something that Gecko has… (or is it only the Social links at the header?) Thanks in advance, Michael
Hi, the most different between Kalles and Gecko is the design. Kalles have a modern design and Gecko have a classic design. However currently only Kalles theme supports Shopify 2.0 so i recommend you buy Kalles theme to take advantage of Shopify’s latest features. Thank you!
Thanks so much will do! +you are releasing a new version in a week 
Would you say its safe to buy it now and start even the update is coming in a week?
The update will be available on June 10 but you can buy the theme now. Thank you!
Hi, What is the theme password?
It’s “4” Thanks
Hi Team,
When is the kalles 4.0 version going to be launched? tell me exact date.
also if we would be able to transition from verison 2.0 to 4.0 or not ?
also please confirm is kalles 2.6.1 supports shopify 2.0?
We will try to release on June 10. moving from verion 2.x to 4.x is not possible automatically. you will need to configure theme again. From the version 3.x theme supports Shopify 2.0. Thank you!
For those who are new to the independent website, the theme is very helpful. It can implement many functions, and there are many learning documents to provide explanations. It is really convenient and helpful to me!
Thank you very much for your nice comments!!!!
Hello,
How to change the product image transition from “fade” to “slide” on the product page?
AND
How to get the shopify default video player for product video in products with video?
Please let me know which files to edit and I will be able to do it myself. Thank you!
Hi there, You can configure product image style in Product summary->Product page design. You can edit the pr_summary.liquid file. Thank you!
Thanks! And what about the product video player? How to get shopify default player and remove Kalles video player? Which file should be edited?
Hello do i need EComposer for your theme to work? as I cannot afford to pay an extra per month. Also do you have a back in stock that notifies customers?
Yes if you want to be more creative then you should use EComposer app in conjunction with the theme and we will have great offer for you, after buying the theme and install the app please inform me at the4studio.net@gmail.com. Also the theme have back in stock feature. Thank you!
Hi there, I am trying to update the theme to the latest version and I get errors like this when trying to save: “Error: Invalid value for type in block. Type must be defined in schema. Can you just tell me how to fix it? Thanks in advance.
If you use the Kalles 2.7.x and earlier you can’t update theme to 3.x because the core of theme for Shopify 2.0 is completely different, entire file structure changed so need to do the work on the whole theme again. Also we are preparing to publish version 4 so please wait a little more time then you can use Kalles 4. Thank you!
Ok thanks for the clarification. It would be good if you could clarify it when you announce the update so people with older versions don’t get crazy trying to update. Best regards.
Yes, thank you for your opinion. We did it on the document.
Why update the theme between versions 3.x.x became so complicated? Could you improve the update process?
Hi there, The new version coming soon so please wait a little more time then you can use Kalles 4. But you would need to do the config all over again. Thank you!
when is the new update with better speed going to be live, pls . I’m really looking forward to it
Thank you for your attention, we are working very hard and it is expected early next month.
Hi there, the images in your documentation are broken (eg: https://help.the4.co/docs/greeting/) Do you know when this and your demo pages will be fixed? Is there a PDF or downloadable version of your documentation that I could use to aid my Theme setup work? Thank you.
Hi there! We are working very hard to release it. Estimated time is in the beginning of next month. You can temporary preview a default Kalles 4 demo from https://demo-kalles-4-1.myshopify.com/?preview_theme_id= (Password: 4) We don’t have PDF file for document. And we will update the image immediately. Thank you!
RTL demo doesn’t work!!
We will update the demo site very soon. However the theme works fine with RTL languages. Thank you!
many demo sites have non-working links where product variations go and other options are shown example: https://kalles-demo.myshopify.com/products/combat-dop-arm-tank/?preview_theme_id=
Sorry for the inconvenience, we have some problems with demo store but we are working very hard to get it back. Please wait a little bit more then you can check it. Thank you!
Hello guys. I want to buy another license of Kalles, version 3.0 as its shown in the add picture. When I am following the link, the logo that is displaying show 2.0 with red underline. Could you please send me the link for the latest version of Kalles to buy?
Hi, it’s mean Kalles 3 is supported Shopify 2.0 
Hope it make sense
Thank you
I suposed it is like that but when i am in the theme forest account and look to those 2 licenses we have, those have the same 2.0 on the same red rectangle, so from here the confusion. I will purchase the new license. thank you
Now after purchasing it, there are 3 Kalles displayed with the same graphique, even there are diferent versions.
I think we havent understand in the right way the licenses. We are not making a new project now, we only wanted to install the latest version of Kalles on curent shop. I see now that there are the same files in the license purchased today as in the old ones. we have been confused because of the 2.0 label considering that is for the version of Kalles not Shopify. I guess we didn’t need a license yet, we could use the existing one, which had the files for the latest version of kalles anyway. What can we do now, since we paid for another license ?
Hi, can you please email us to the4studio.net@gmail.com so we can discuss more?
Thanks
great theme and great support, very fast reply and effective solution!
Thank you very much!
I only get errors when I go to different pages in your demos. Are you working to fix this? Thanks
Hi, yes we are working very hard to get all the demos back. Thank you for your patience!!!
Hello can you check on this ticket for me: Ticket number#106413
Our team will assist you on your ticket. Thank you!
Dear team, can you check on this ticket for me pls: Ticket number #98211
Your request (98211) has been deliverd to us and is being processed by our support team! Thank you!
Hello, please can you help me with the following:
1. How can i change the color of the product variations text/wishlist icon that shows when hovering over a product image in a list of products.
2. How can I change the mobile menu to appear on the right instead of the left of the screen?
3. How can i configure/change the colors of the mobile menu?
4. How can I add youtube video to product like in the demo?
5. How can I remove the blank space between the product description tabs and the product details?
6. When using the Design 2 for product page, when viewing on mobile, the gallery thumbnails does not show and only one image shows. How can I show the other image thumbnails? Or is it possible to show all the images in a grid just like it shows on the desktop in this design 2 view?
7. How can I change the style of the arrows on product page on mobile like you can change the style for these arrows on the recommended products slider?
8. How can I change the font settings of the price on product pages? I cant seem to change the color and style in the settings.
9. Can the quickview and quickshop buttons be hidden for products on mobile?
Thanks in Advance!
Please help me update the question on support system, our team will assist you: https://support.the4.co/ Thank you!
Hello, where do I edit the mobile menu. It seem to be different from the desktop menu
Please refer this doc: https://help.the4.co/docs/sections/mobile-menu-mobile-categories/
I have purchased a theme named (Kalles – Clean, Versatile, Responsive Shopify Theme) – and now when i’m downloading the theme, the zip files of all demos are missing and can’t work..
After downloading the theme package, please extract the package which you downloaded from Themeforest. Then you can upload the theme file and demo data. If you still can’t figured it out please use our support system: https://support.the4.co/ Thank you!
I purchased it because of so many themes and demos options but as i purchased i didn’t get any except one, so kindly refund me.
Please check this document in installing demo data for your store. There are many demo for you to choose from: https://help.the4.co/docs/installation/import-demo/ If you still can’t figured it out please use our support system: https://support.the4.co/ We will help you. Thank you!
