1800 comments found.
I bought the theme 1 week ago and still can’t use it. You are not solving my problem. Why are you forcing people to get paid support?
Instagram and newsletter sections are not visible, you should connect to my panel and solve these problems.
Hi,
we already answered your email with all the instructions. Please be sure to check your inbox 
With 2 words these are simple widgets so you can add them from Appearance=> widgets.
If you still need help send please just one email to us to support@wossthemes.com to have just one thread because now we have more than 10 emails from you and it’s really difficult to navigate between treads.
Regards
Hi,
I have a gap in home page slider in the mobile layout how can I solve it?
thanks
Hi,
send please an email to us.
Regards
I did
I install demo content but, home page sections in,
1: Instagram 2: Sign up for the newsletter
Not Installed ( You Check My Site ve Add pls )
NOT: Footer / Navigation same not install i add manuel
Hi,
these are simple widgets and they should be added manually. You can do so from Appearance=>widgets.
If you have some issues or questions about how to do that you can send an email to us, we’ll be glad to help you.
Regards
Hello, i bought a while ago the ArtDay theme, less than 5 months, but when i try to upload it in word press it say that the theme is expired ? You asked for my WordPress Credentials, but those are personal, so i will not share it, so i am asking to get a new download link for the theme, or a refund.
Hi,
probably you missed something, the theme can’t be expired. Maybe you get another message. Make me at least screenshot to this message for better understanding the issue.
To send a screenshot you probably need to send PM. You can do so through contact form on our profile page or directly to support@wossthemes.com
Regards
Hey sir, i lisance code
9b03f5ca-528a-4ce4-8228-62b4df1cdfc5
https://www.cosartgallery.com/wp-admin/5l1nm
k0m$cBl:&@HI
İ install demo content but, home page sections in,
1: İnstagram 2: Sign up for the newsletter
Not installed ( You Check My Site ve Add pls )
NOT: Footer / Navigation same not install i add manuel
Hi,
these are simple widgets and they should be added manually. You can do so from Appearance=>widgets.
If you have some issues or questions about how to do that you can send an email to us, we’ll be glad to help you.
Regards
please contact me. cosarmkl@gmail.com
Hello How can I enable navigation in slider revolution for parallax 3d slider? its fine if parallax doesnt work tho
Hi,
honestly to say I’m not quite sure that I understand correctly which navigation you mean. Could you send please an email to us with more details?
Regards
Hi , i have the artday theme and i have a problem with the Bakery bluilder that its not updated i dont know is these normal, or i have to do something like insrte a validation Key that i need to use etc. Thanks
Hi,
you do not need to worry about updates or keys plugins ask you for. Simply use them. But of course we’ll include latest versions of all the plugins in next theme update.
Regards
I have written your support email, and the following issues are already listed in the comments here, but I am hoping you will post the fixes here (or at all!).
These are fairly large mobile issues, and they happen on your demo as well. You do not need access to my site (private, and in dev) posted here to fix. We have all bought this theme in good faith, please help.
Problems: 1) The mobile menu works fine with one level, but as soon as you select a submenu, everything pushes to the right and you can’t see half the menu text
2) When opening the hamburger menu, the CART icon does not stay with the menu, it “falls” out of the container to underneath it, where it is hard to see or read.
Please advise.
Hi,
we just replied your email.
Regards
Artday – Creative Artist WordPress Shop
Hi, is this theme compatible with Wordpress.org? Can I import the Demo?
Thanks Teresa
Hi,
yes sure, demo content is included with theme files.
Regards
I have sent an email could you check it out please also I accidentally deleted placeholder image in the files and it caused a trouble in the home page could you help me? thanks
why dont you help me
Hi,
if you sent an email to us then we’ll reply you via email. Be sure we’ll help you as soon as we can.
Regards
Hello,
my site is https://md-papergallery.com/
I have a few questions relaltive to the size of images… is it possible to send you some screenshots ?
Also, I’d like to reimport the demo pages without deleting the work having been done.. how can I do that ?
Thank you Pasha
Hi,
sure, you can send an email to us through contact form on our profile page or directly to support@wossthemes.com
Regards
Hi there!
i just brought this theme and i m wondering how i can “easy one click import” all the demo content. I cannot find anything in the wordpress dashboard.
I installed the “wordpress only” file and then downloaded the suggested plugins. but no button whatsoever for importing demo dontent.
Hi,
this option is disabled by default, but you can enable it from Theme Options page, or you can use default wordpress importer. In this case you get the same result.
Regards
Hi! Thanks for the fast response!
I enabled the importer in the theme settings as you mentioned – but when i import single files from the download package, nothing changes to the page itselft. No Demo content or whatsoever.
I guess i have to use the menu item “Import/Export” from parent menu item “Artday”, right?
And then, what files should i pick?
Sorry for bothering, but I wasn’t able to get the wished result.
Send please an email to us with link to your website, we’ll look closer on issue you have.
Regards
Where do I get the E-mail from?
If I choose e-mail in this website, i will get redirected to the comments.
You can send an email through contact form on our profile page or directly to support@wossthemes.com
Regards
Hi, I can’t fix the height of the image as it is in the theme. Where do I configure this?
Hi,
could you clarify please which images you meant? In any case you can use sizes from our theme preview or demo import images.
Regards
Hello I have imported data but I cant adjust the footer menu nothing shows in there.
Hi,
footer columns are built with widgets, so you can adjust theme from Appearance=>Widgets
Regards
I tried it is not working I checked the Support footer menu but nothing changes also in demo content there is no shop page thanks
Hi,
it will be much better if you send an email us with link to your website and login details, we’ll look closer on it.
Regards
what is your email adress thanks
You can send an email through contact form or directly to support@wossthemes.com
Regards
Hi, team!
I bought your theme and followed the instructions with the demo import and installation but I ran into the following problems:
There is no “Import Demo Data” inside Appearance at all.
But anyway … I imported the demo manually with Tools -> Import and so on…
I want to use this version of the Home page – “3D parallax hero”. I imported the slider resolution “3d-parallax” slide from the Demo import folder, but the parallax doesn’t work correctly like in your demo. In the demo the parallax is only “horizontal” oriented, but in my case it’s oriented in both positions (horizontal and vertical). Also I don’t want the text to move like that. Тhe button also moves… and there is “blur” effect.
The only thing that I want is to be able to import the exact demo from your theme, with the same effects. Really, that’s all I want.
Other missing stuff:
“Journal page” and “Default Shop page” are empty Missing pages: - Header style 1 - Header style 2 - Header style 3 - Header style 4 - 404 page
Missing sections on the chosen Home page (3D parallax hero): Featured Products section is missing Instagram Section is missing Sign up for the newsletter section is missing Footer is different from the demo
I am expecting that as soon as I bought a theme, I will be able to import the exact demo, but unfortunately there is nothing in common with the demo which I imported and the demo that you provide.
My domain: gerin.uk
My Code: f84abc2e-2e17-4bb4-827d-8e2e699253d6
Hi,
will be much better if you’ll send an email to us with entire list of issues, we’ll be glad to help you.
Regards
The theme is not loading any of the (already limited) style options. I have had to do most by CSS, but why is it not loading any font choices or colors? It will be time consuming for me to have to code them all in myself! I will email the URL.
Hi,
I think you doing something wrong, because after theme install and importing demo data you should get absolutely the same structure as in our preview.
You can follow instructions from our documentation or if you need you can contact us via email, we’ll be glad to help you.
Regards
Hello, does the template include a paypal payment button?
Hi,
no, but PayPal payment are included.
Regards
Hi, Here is my purchase info. Purchase Code: f6bfddfe-b2c7-4353-966e-a30e472822b6 Purchase Date: 2022-03-16 15:12:02 UTC i am having trouble activating the WP Bakery plugin it loads but does not activate. So i cannot get my demo data to show. At least that’s what i guess. Can you please help me
Hi,
could you send please an email to us, we’ll be glad to help you.
Regards
I need help with the navigation menu. Your theme leaves these instructions: “MAKE YOUR MENU AT APPEARANCE => MENUS After check Left Section and Right Section theme locations” but I do not understand this. Please provide more instructions. Thank you.
Hi,
open your wordpress dashboard and go to APPEARANCE => MENUS
Under this tab you’ll find all the navigation settings.
Regards
The only option that works is “Left section( style 1 and 3)” and I would like the logo placement to either be on the left or middle.
Hi,
if you want left and right then you need two navigation, first one should be set as left side and second to right side. In this case you get logo aligned to center.
If you want to align your logo to left then use navigation 4. In this case you set just one navigation.
Regards
I created a menu for the links I want to the left of the logo in the Menu option called Left Section. Then I created a menu for the links I want to the right of the logo in the menu option called Right Section. Then I selected Nav Style 2 (Left section (style 1 and 3). My logo is all the way to the left, none of the links appear, and I get a message that says, “Make your menu at Appearance => Menus After check theme location.” Please let me know where I went wrong. Thanks!
P.S. – I see that I had selected navigation 4, which was incorrect. So, I went back in and experimented with the other options. Navigations 1 and 3 get my logo to appear centered but now BOTH the left and right sections appear on either side of the logo: Link 1 Link 2 Link 3 Link 4 LOGO Link 1 Link 2 Link 3 Link 4
Send please an email to us, it will much easier and faster to solve the issue.
Regards
Email address, please. Thank you.
You can send an email through contact form on our profile page, or directly to support@wossthemes.com
Regards
Regarding previous support issued on the displaying of header images only on some pages… a theme update was provided and there are several pages again deciding not to show the header images.
Direct contact emails have not been answered.
Thank You.
Hi,
just replied your email 
Regards
Is there anything that can be done with this issue or what should i try. Site looks incomplete with this issue remaining, awesome theme do not want to change it.
The solution is pretty simple we also sent it to you in our last email, just switch your page template to the header image, this should solve the issue.
If not just reply to our last email, we’ll be glad to help you.
Regards