228 comments found.
Hello,
My demo data is not installing properly. https://floraisland.africa/
It is not loading it as seen in the demo. Please help rectify this.
Thank you.
Hi,
Please mail your issues to steelthemeshelp@gmail.com Our support team will assist you ASAP.
Thanks
Hey I got a question, can someone pls help me with the Installation. I already did like the descirbtion. But I can´t edit with elementor on the first Home Page. Can Someone help me as soon as possible, because I have to done it in 3 Days. Thanks a lot
Hi,
Please mail your issues to steelthemeshelp@gmail.com Our support team will assist you ASAP.
Thanks
I’m experiencing a fatal error when plugin Lawnella Visual Composer Addons is activated. The error I’m getting is: An error of type E_ERROR was caused in line 54 of the file /home/customer/www/way2golawncare.com/public_html/wp-content/plugins/lawnella-addons/lawnella-vc-addon.php. Error message: Uncaught Error: Call to undefined function is_plugin_active() in /home/customer/www/way2golawncare.com/public_html/wp-content/plugins/lawnella-addons/lawnella-vc-addon.php:54 Stack trace: #0 /home/customer/www/way2golawncare.com/public_html/wp-settings.php(447): include_once() #1 /home/customer/www/way2golawncare.com/public_html/wp-config.php(91): require_once(’/home/customer/...’) #2 /home/customer/www/way2golawncare.com/public_html/wp-load.php(50): require_once(’/home/customer/...’) #3 /home/customer/www/way2golawncare.com/public_html/wp-login.php(12): require(’/home/customer/...’) #4 {main} thrown
Are you able to troubleshoot this error?
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Will you update the Lawnella plugins ever again?
Hi , We will update by this week Thanks
Hi,
Do you offer customization services for the template?
Want a refund. I only wanted to use as template for elementor. The theme frustrating. Unless I can import each page as a elementor template to use with my own theme?
LICENSE CERTIFICATE : Envato Market Item
This document certifies the purchase of: ONE REGULAR LICENSE as defined in the standard terms and conditions on Envato Market.
Licensor’s Author Username: SteelThemes
Licensee: Riordan SEO
Item Title: Lawnella – Gardening & Landscaping WordPress Theme
Item URL: https://themeforest.net/item/lawnella-landscaping-wordpress-theme/26526840Item ID: 26526840
Item Purchase Code: 0b489197-cd4f-46a5-867b-852ccfeb415b
Purchase Date: 2022-10-11 20:25:20 UTC
For any queries related to this document or license please contact Help Team via https://help.market.envato.com
Envato Pty Ltd (11 119 159 741) Level 3 551 Swanston Street, Carlton, VIC 3053, Australia ==== THIS IS NOT A TAX RECEIPT OR INVOICE ====
Hi,
Sorry for the inconvenience. Please mail your issues to steelthemeshelp@gmail.com Our support team will assist you asap.
Thanks
Hi! We recently purchased the lawnella landscaping theme template and we are running into issues getting it up and running. The instructions given are okay but some steps need further explaining. I.e having to purchase a subscription to favicon and downloading, editing headers and footers, uploading images, etc.. its been a few days we have tried setting up the website however the instructions are becoming difficult to follow. Please assist us with this matter. Thank you.
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
need to refund, bought extra license accidentally
ok, we will check it and approve the refund.
Thanks
how do i change the details on the top header and footer
Hi,
Please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hola, Compré el tema Lawnella y realicé la importación de la info demo. Al tratar de configurar, tengo problemas en los widgets, al hacer una modificación, por ejemplo cambiar un texto, no funciona la actualización. ¿Hay alguna observación al respecto que me pueda ayudar a dar solución?
Gracias por su apoyo y felicitaciones por su excelente estructura.
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
HI, i bought the Lawnella, Not a 100% expert but i tried to upload the theme on word press and it didn’t look nothing like the beautiful sample. there were some plug ins that didn’t transfer, it was so many things different issues at the same time that i got the godaddy hosting to reset the temporary website address they give me. I find some instructions on how to do it, but the one for lawnella i couldnt find some of the stuff on the files that i download. Please help! I already have a website with godaddy and i extended for one month in order to get this right, but i want to get this done as soon as possible. i know how to follow instructions and i don’t do this very often. this is my third website that i do for a client, not to much experience but enough to move around.
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hello. When will the new update of the Theme Landscape take place. I only work with the latest WordPress version. In addition, there were problems with the Redux Framework for other topics
Hi,
Our themes works with latest WP version. Also there is no issues regarding Redux Framework.
Thanks
Does this work with elementor PRO?
We purchased and it’s working, but can’t find slider import files. Please advise.
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hi, I need to change Lawnella Title V1 title from h1 to h2. Can you please guide me where I can find template for this in the files, so I can copy to child theme and update? Thank you!
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hey there,
We have built a website with the theme you have provided and there is a small bug that we are unable to understand where that is coming from. The issue is coming up from logo. When we scroll down and we come up we can see that lawnella logo appearing evening after updating the logo of our client. It comes for like a few seconds and scrolls back to the original logo. Please provide us a solution for this issue
Thank you
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
how do i change the details on the top header that says (Winner Of Over 200 Awards Since 1964.)
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
I need the slider revolution demo import for lawnella..Im missing that from the import.
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
1. In the header section next to the phone number are suppose to be font awesome icons (they were showing initially when I set up this theme, and they disappeared) 2. In the footer section to the left from the phone number in the first widget – there was one of the flat icons that came with the theme - in the 3rd widget there were social media icons that also disappeared.
The icons are showing on the other pages of the demo, so I am not quite sure what caused them to disappear. Can you please help?
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
Hi there, I’m getting this error when I’m trying to update the plugin, do I need to purchase it? if not can I delete it?
An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required. Please visit Settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in the theme?
my license code is : 75f2b809-58db-4c3b-80fb-12e4613117ad
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.
The mobile version for android doesn’t load correctly, there is images missing/or not loading.
Hi,
please mail your issues to steelthemeshelp@gmail.com. We will check your issues in high priority.
Thanks for your patience.