1085 comments found.
Any possible ways to hide mega menu banner text? Show just image or video?
https://w9t8z7i6.rocketcdn.me/knowledge-base/wp-content/uploads/sites/33/2020/07/menu-video-banner.pngHello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
hi, where can i translate the search bar placeholder “Search for something” ?
Hello,
If you’re looking to translate the static strings of the website (for example: Read more, Comments, Search,... or any other word used in the theme or plugins), you can check this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/how-to-translate-your-website-to-another-language/
If you need further assistance please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
Hello, I love Essentials! It’s a great theme! Unfortunately, I accidentally bought it twice eleven months ago and thus also threw half a year of support out the window. Only now I use the second license for creation of a new website. Maybe you could help me anyway. I wonder why the buttons of the popups and forms are not displayed in the style of the theme? I didn’t have this problem with the first license. Do you have a simple explanation for this? Thank you very much and I wish you continued success with your great work!
Best regards, Wiebke
Hello,
Thank you for your feedback! We really appreciate it 
For support, please contact us via the chat tool in your pixfort hub account (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
Hi, can I use the purchased license for two websites?
Hello,
Each license can be used for a single end product (website), therefore, using the theme for 2 websites will require 2 licenses.
For more information about themeforest licenses you can check the licenses page:
https://themeforest.net/licenses/standard
Have a nice day!
Kind regards,
Hello,
We checked the Maps from our side and they are working normally.
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
theme is great in all browsers except chrome, missing fonts, everything is off, nothing works at all
Hello,
For support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Request demo design for wedding industry/planner
Hello,
As we mentioned in our previous reply, at the moment we have an Event demo and you can check it from here:
https://essentials.pixfort.com/event/
We have also a dedicated form where users can submit demos, features and suggestions for our future updates:
https://forms.gle/q82UQkyjq7qo3akN9
Kind regards,
this theme support RTL for arabic website ?
Hello,
Thank you for your interest in Essentials theme
Currently RTL is not available in Essentials, we will try to add it in the future.
Let us know if you have any other questions!
Kind regards,
Hello, Pre-Sale enquiry, I have 1 main domain and 3 subdomains with different wordpress intsallations. Can i use this theme on all of them in one license
Hello,
Thank you for contacting us and for your interest in Essentials
You can install the theme on a domain and its subdomains/subdirectories using one license as long as they are related to the main website (the same company/business/product…), otherwise you will need a license for each subdomain/subdirectory website.
For more detailed information you can check this article from our Knowledge base:
https://essentials.pixfort.com/knowledge-base/theme-license-details/
Let us know if you have any other questions.
Have a nice day!
Kind regards,
Hi, after building a site with a demo, and then removed all the other pages, is it possible to import new demo pages without overwriting the existing files? How to import demo pages on an existing site? Thank you
Hello,
We replied to your message on pixfort hub
Have a nice day!
Kind regards,
the sidebar in the Safari browser does not work correctly
Hello,
Thank you for contacting us.
We checked the page in Safari and the Sidebar is displaying normally (the sidebar is set to have the Sticky bottom option).
If you are still facing any issue from your side you can contact us via our profile on themeforest and our team will be happy to check it.
Have a nice day!
Kind regards,
How update to 3
Hello,
To update Essentials theme, you can check this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/how-to-update-essentials-theme/
If you need further assistance please contact us via the chat tool in your pixfort hub account and our team will be happy to help.
Have a nice weekend!
Kind regards,
As usual, great work, guys (3.0)! Can’t wait to experiment with the new features. Found a tiny layout issue on your demo: https://essentials.pixfort.com/digital-agency/showcase-wpbakery/ the gallery seems to have a margin issue. Best theme ever, by far!!!
Hello,
Thank you very much for your great feedback We really appreciate it!
Concerning the gallery in the demo, we checked from our side and it’s working normally, if you’re still facing an issue you can contact us on pixfort hub and our team will be happy to check it:
https://hub.pixfort.com/
Have a nice day!
Kind regards,
Will do, thx 
You are welcome
Hello, can you add Xing to the social network icons? Xing is a German social network similar to LinkedIn and it’s very popular.
Hello,
Thank you for your suggestion, we will add it in the future updates
Meanwhile, if you want to add a social icon to your header that is not available in the Theme options list you can check this section from the Social icons article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/how-to-add-social-icons/#pix_section_missing_social_icon
If you need further assistance you can contact us via the chat tool in your pixfort hub account and our team will be happy to help.
Have a nice day!
Kind regards,
LOve it Guys!! Pls tell me i need a website with membership function.
1. Can i use your amazing theme? 2. I must use a separate plugin for membership and what you suggest?
Thanks
Hello,
Thank you for your feedback
WordPress includes a built-in login and register system. By default, it is turned off but you can easily turn it on from “Settings > General page” in your WordPress admin area by checking the box “Anyone can register” next to the ”Membership” section. However, if you want to have more advanced custom functionalities you may need to use external third party plugins depending on your needs.
If you need further support please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Hello, is there any update for Master Slider Pro? From the dashboard I get “failed” and from the .zip I don’t get the latest version. Thanks
Hello,
For support, could you please contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Kind regards,
Thanks
You’re welcome
Dear Pixfort, I want to fix the language when I click on the search icon. How do i fix it?
Hello,
If you’re looking to translate the static strings of the website (for example: Read more, Comments, Search,... or any other word used in the theme or plugins), you can check this article from our knowledge base:
https://essentials.pixfort.com/knowledge-base/how-to-translate-your-website-to-another-language/
If you need further support you can contact us via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice day!
Kind regards,
I have lodged a support with you on your website and also reporting here that trying to install demo content and it just keeps showing Error: Service Unavailable (503). Quite disappointing for a new customer. If this can’t be fixed, I would prefer a refund.
Hello,
We replied to your message on pixfort hub.
Kind regards,
Sometimes changes are not visible, for example after changing the font or colors… What should I do to have instant results?
Hello,
For support, could you please contact us with more details about the issue (website link, login information,..etc) via the chat tool in your pixfort hub account and our team will be happy to help (since the comments section is only dedicated for pre-sale questions).
Have a nice weekend!
Kind regards,
Okay, I bought a new license to use its support. I sent a message to you from my pixfort dashboard with the info. I just installed it on a fresh server on a fresh instance of WP, and the cookie banner still isn’t working when clicking on it with the most current theme release. The last theme update worked fine, but this one my cookie banner won’t do anything after clicking it. Thanks.
Hello,
We replied to your support message on pixfort hub.
Kind regards,
