952 comments found.
SHORT HOLIDAY NOTIFICATION
Dear Customers,
It is noted that we will take some days from May 31th to June 5th ( 2022 ) GMT-4.
Our support will be back to normal on Monday – June 6th ( 2022 ) GMT-4. During this holiday time, you are still able to post your questions to our support system via support tab.
We will give you the answer as soon as possible. Thanks for your understanding.
Best regards, BeeTeam368
Hello, in post slider i choose to display Expert but it doesn’t appear
https://prnt.sc/TV9TKRAprEF0Hello,
Excerpt available only with Alyssa slider layout: https://vm.beeteam368.net/slider-alyssa/
The other sliders don’t have that element.
Thanks!
SHORT HOLIDAY NOTIFICATION
Dear Customers,
It is noted that we will take some days from May 31th to June 5th ( 2022 ) GMT-4.
Our support will be back to normal on Monday – June 6th ( 2022 ) GMT-4. During this holiday time, you are still able to post your questions to our support system via support tab.
We will give you the answer as soon as possible. Thanks for your understanding.
Best regards, BeeTeam368
Question: is there a way to hide ”# sales” counter below a minimum XX threshold? New sites will all look terrible with (0) sales on every video.
Hello,
Thank you for contacting us!
Currently, it doesn’t have that option yet.
However, it is possible through custom code. Please create a ticket through the support tab, our technician will help you!
Regards!
SHORT HOLIDAY NOTIFICATION
Dear Customers,It is noted that we will take some days from May 31th to June 5th ( 2022 ) GMT-4.
Our support will be back to normal on Monday – June 6th ( 2022 ) GMT-4. During this holiday time, you are still able to post your questions to our support system via support tab.
We will give you the answer as soon as possible. Thanks for your understanding.
Best regards, BeeTeam368
where is the setting for Video Categories (not post categories) to show up in Menus? We have them showing on one site but not another and can’t find the setting. Thanks
Hello,
Presale questions:
1. Do you have a list of plugin required to be installed?
2. Do I need to purchase any plugin to have my site look like your demo? If yes, what plugins do I need to buy?
3. I am already using Ultimate Membership Pro. Do I have to use ARMember for your theme to work? Or can I use my Ultimate Membership Pro plugin?
Best Regards,
— GM
Hi GM,
Thank you for your purchase!
1 & 2/
You don’t need any additional paid plugins, the demo version doesn’t require it.
Here is a list of plugins you can refer to:
ARMember Lite - Membership Plugin CMB2 Elementor myCred Sassy Social Share Template Library and Redux Framework Theme My Login WooCommerce WP-PageNavi
3/ VidMov does not support the VidMov Ultimate Membership Pro plugin.
Regards!
SHORT HOLIDAY NOTIFICATION
Dear Customers,
It is noted that we will take some days from May 31th to June 5th ( 2022 ) GMT-4.
Our support will be back to normal on Monday – June 6th ( 2022 ) GMT-4. During this holiday time, you are still able to post your questions to our support system via support tab.
We will give you the answer as soon as possible. Thanks for your understanding.
Best regards, BeeTeam368
Hello,
how to turn off Advertisements for purchased Videos and for premium members ?
Hi sz83,
Thank you for contacting us!
This feature has not been released yet.
It is in the product development roadmap but it will appear after Prime Video/Audio and Premium Download features for Woocommerce are released.
Regards!
thanks for answer, than i have to wait. i hope not so long…
but i have a some other problems
1. i did all membership settings like in the documentation file but the choose subscrition field in registration field is not available and the user can register without choosing a subscription and after the users are geistered they havent any armember role. so armeber shows: free membership is: 0 users
2. also i want to add new user the free subscrition after they registered automaticly. i tried to chnage the subscriber role after registration wp settings and edited the free subscrition role in armember to subscriber but this is also not working
Hello,
For technical questions, please create a ticket through the support tab: https://themeforest.net/item/vidmov-video-wordpress-theme/35542187/support
Thanks! Nicole
Hi, I’m creating a website for a client with your vidmov theme and there I can’t find video advertising option.
Please tell me where to get it as in videorev theme it’s there but in vidmov theme I’m not able to find it.
Thanks.
Hello tkmtushar,
Please use the account that purchased our products and submit a question through the support tab!
Thanks!
Can you please talk about SEO, speed and performance??
Hello,
If you need to know more about technical issues, please create a ticket through the support tab.
Thanks!
Can you tell the support team to reply to me? I haven’t heard from them for the past 5 days
how to disable preview on hover?
Hi,
Please visit:
WordPress Dashboard -> Theme Settings -> Video Settings -> Player Settings tab -> Video Preview ( choose NO ).
Thanks, Nicole!
Sir, I have a few questions;
1- Can audio files be downloaded? 2- Can we make advertisements appear before the audio files are opened?
Hello,
To know more about VidMov’s development roadmap. Please create a ticket through the support tab!
Thanks!
There is a bug in the area: add New audio. If you create a new audio, the following error appears when you edit the article with elementor: The Content Area Was Not Found in Your Page.
Hello,
That could be an issue on Elementor’s part, because audio posts are not tampered with or blocked from displaying the content area.
It is best to publish that post first, then you can use Elementor to edit the post content..
Thanks!
How difficult would it be to integrate this site with GamiPress or myCred?
Hello,
VidMov is ready for myCred.
You can see the manual here: https://vm-demo.beeteam368.net/documentation/#mycred
VidMov currently does not support GamiPress.
Thanks!
Published Roadmap
Many companies post their roadmap online so developers can manage the expectations of their customers.We know that a roadmap is not a guarantee because priorities change and critical bugs take preference.
Would you consider publishing your roadmap so we can tell our customers if and when the features they are requesting will most likely be ready?
Hi,
Thanks for your understanding. Sometimes some features will have to be delayed or may be released earlier. It’s up to the developers as well as the problems that occur with the previous updates. Because this is a software product, it needs to control errors or fix errors when problems occur. Nothing is 100% absolute, that’s why we regularly monitor and create patches when receiving reports.
It is difficult to provide a specific roadmap. Sometimes there are special features related to the product’s competitiveness and we cannot make it public until it is released.
Thanks, Nicole!
What is the font that the theme uses? It’s a great font and we want to add it to the integrations. Thanks, Tom
Hi,
It’s Play font, you can download it here: https://fonts.google.com/specimen/Play?query=play
Regards, Nicole!
Hello, before purchasing this theme, is uploading videos to WordPress a good video? You’re mentioning something like CDN and something. Does this mean my website won’t get slowed down?
Hello,
Thank you for contacting us!
A website to work fast depends on many different factors.
This is just one of the factors to offer a cheap storage solution that still ensures the best video playback speed.
It will save storage space as well as bandwidth for your server.
Best Regards!
Can ads be added to music?
Hello,
That feature only supports video!
Thanks!
Can I pay users?
Hello,
VidMov supports cashCred (by myCred) and you can do it: https://mycred.me/add-ons/cashcred/
Thanks!
