64 comments found.
1) Trying to Change the Header Call to Action Button Link but it’s Not updating, It’s Showing WordPress Dashboard the link is saved but the Actual Website is redirecting me to the default template website
Check the Screenshots Here: http://kashiarchan.com/wp-content/uploads/2022/07/Capture.png http://kashiarchan.com/wp-content/uploads/2022/07/Capture1.png2) How to Change Menu Icon on Phone, I want a Regular Hamburger interested to the boxy, For Reference Please Check the Screenshot
Check the Screenshots Here: http://kashiarchan.com/wp-content/uploads/2022/07/Capture3.png3) Please Release a New update of the Theme Where we can select related puja and temple by their category instead of Ascending and Descending Order, And Please Give any tentative date because my client needs that feature
Hello there, We will check and will update the theme in 24 to 48 hours resolving all the tasks highlighted above regards
Hi, Now its more tha 48 Hours Waiting for your revert
Curenttly Header CTA is working on all pages according to me but the same CTA is not working on home page
Hello there, You can download the update version which include all the plugins. in regards to the call to action, its working fine on our end and it weird for it to work on the internal pages and not on the home page. Please share your website info to info@metropolitanhost.com and we will check what is causing this issue. In regards to the burger menu we still didn’t integrate other style, but we are working on it.
please Check Mail for Credentials
and also fix the related puja or services by its category instead of acceding or descending
Hi Waiting for email reply why you guy take so much time to reply the email
Hello there, We have received your email and our support will reply to you very soon.
its been a 17 days we are waiting for support from team but didnt get any update yet please help to fix the issue
Hello there We have released a new update last week. 1) The call to action button link can be replaced from theme options and we’ve tested it, its working fine and there is no issue in it. 2) we dont have this option in the theme yet 3) This option has been added in the new update Regards
I Already updated but still not getting to done
Already Emailed You the Website Credentials plz check for us
Can you please resend your credentials to info@metropolitanhost.com as we delete the usernames and passwords from our email for security reasons. Regards
Send Please Check and Update
Good morning All done, please check you email Regards
Hi, I am waiting for support from your end, It has been Two Months I am struggling to fix this issue and trying to get support from your end but you guys are not even coordinating properly Please help me to fix this issue or if possible please call me on +91-9990376100
Thanks
Hello there, Thank you for reaching out. What you are asking is not an issue in the theme, you are asking for custom edits. We helped you with adding categories is shortcode but we cannot keep on adding custom requirements. We have mentioned in our email that we will integrate this feature later once we update the theme as this is not on our schedule at the moment. Thank you for understanding. regards
site path: http://mathh.crmleadgen.net/
1) kindly fix the console error path : http://mathh.crmleadgen.net/wp-content/uploads/2022/06/console-mathh.png
2)And fix the home page scroll issue
Path: http://mathh.crmleadgen.net/wp-content/uploads/2022/06/scroll.png
3) I made the header in elementor and i want that to be my default header.
path: http://mathh.crmleadgen.net/wp-content/uploads/2022/06/header-need.png
Hi team, Any update on the fix ?
Hello there,
Thank you for reaching out and apologies for the delay in reply.
1) Thank you for pointing this out, we will resolve it asap 2) This scroll is an option from Revolution slider, this is not an error, you can adjust from Slider settings 3) We will look into this and will let you know
Regards
Hi, Q1. How to Upload my own preloader?
Q2. How to make grid of all donation tabs? (For Refrence check the link) https://kashiarchan.com/service/kashi-annadan-donation/
Q3. Is there any option that I Add Puja Section Below Holi Page or in Holi Page (For Refrence Check the Link) https://kashiarchan.com/holis/shri-kashi-annapurna-mandir/
Q4. Is there any option that I Add Temple Section Below Puja Page or in Holi Page
Q5. Is there any option that I can create a custom grid box in Services Page if Yes please share HTML Code for the same
Thanks & Regards
Q1 We have specified 7 styles of preloaders in this theme, if you would like to add your own preloader, you need to adjust the code.
Q2 you can make changes to the layout from Select Donation Style
Q3 You can create a template and add puja and holi in it, but you wont be able to add this data dynamically for all the CPT
Q4 same as Q3
Q5 you can select the service style from theme options >Select Service Style
Regards
layout=”grid” style=”style-3” post_order=”ASC” post_grid_responsive_xl=”2” post_grid_responsive_lg=”2” post_grid_responsive_md=”2” post_grid_responsive_sm=”1” post_per_page=”2”]/vc_columnvc_row[vc_column_text css=”.vc_custom_1635422747589{margin-bottom: 20px !important;}”]
How to Change Post Order ASC (Ascending) / DSC (Descending) to Custom Posts
Is There any Option that I Can Show Puja & Service by Its Category instead of ASC or DSC
Hello there, We are working on this option and we will add it in the new update
Hey Team This theme support elementor page builder?
Hello ashuarora081 No this theme doesnt support elementor page builder, but you can find the same layout in a theme which support elementor page builder. Please check https://themeforest.net/item/sacreva-church-nonprofit-wordpress-theme/34137801
this theme support only wp page bakery? any discount
Hello there Sorry but the discount period has ended last month
Q1. How to Change Pre Loader Image? Q2. How to Change Contact Form?
./vc_columnvc_row content_placement=”middle” css=”.vc_custom_1632823824096{padding-bottom: 60px !important;}” row_css_sm=”.vc_custom_1632823824097{padding-bottom: 40px !important;}”vc_tta_tabs active_section=”1” no_fill_content_area=”true”[sigma_contact_form star_rating=”5” show_signup=”true” show_star_rating=”true” contact_form_shortcode=”#E-8_JTVCY29udGFjdC1mb3JtLTclMjBpZCUzRCUyMjE0NCUyMiUyMHRpdGxlJTNEJTIyU2VydmljZSUyMENvbnRhY3QlMjBGb3JtJTIyJTVE” signup_link=”#” rating_title=”100k+ Reviews”]
offset="vc_col-lg-6 vc_col-md-6"]vc_single_image image="3211" img_size="full" el_class="w-100"/vc_row[vc_column]Where to update the shortcode of Contact form 7
Still waiting for support
Hello there, Please send your website info to info@metropolitanhost.com and we will look into it.
What do you mean by update contact form 7 shortcode, please specify in the email. Do you mean you need the file location to edit it or you need the location of the contact form shortcode or the actual form?
check email
Q1. How to Change the preloader? Q2. How to Change contact form that I create on Contact form 7?
waiting for support????
Hello there Please read the documentation you can change the preloader from theme options https://prnt.sc/1cNl7Xui31u0 and you can change the contact form 7 from the shortcode options on the page. Regards
I want to know how to upload my own preloader
Q1. How to Upload my own preloader?
Q2. How to make grid of all donation tabs? (For Refrence check the link) https://kashiarchan.com/service/kashi-annadan-donation/
Q3. Is there any option that I Add Puja Section Below Holi Page or in Holi Page (For Refrence Check the Link) https://kashiarchan.com/holis/shri-kashi-annapurna-mandir/
Q4. Is there any option that I Add Temple Section Below Puja Page or in Holi Page
Q5. Is there any option that I can create a custom grid box in Services Page if Yes please share HTML Code for the same
Please Reply the email
Answered in another form, please do not duplicate the chat box, use 1 chat box so we can be in sync and reply to you faster
How to Change PreLoader Image or Logo
You can change the .svg and the prelaoder will be replaced
Hi, I need support assistant, I have an issue with sigma_core plugin, I WordPress or something got updated that why Sigm_core plugin not working properly. Please advise what need to do.
Please ping me on skype My Skype Id: maheshpandey100
Hello maheshpandey100 Can you please send your website + username and password to info@metropolitanhost.com and we will look into it.
Why you guys are not replying to email?
Hello there, apologies! What is your email?
Please check the error, Client is very frustrated, let me when you done.
The issue has been resolved You had tons on plugins which effected the main theme plugin
Hi, When I am Trying to Install Plugins that that include in bundle, suddenly I got an error “There has been a critical error on this website. Learn more about troubleshooting WordPress. I have tried to install plugin one by one as mentioned in the list in documentation then for some plugins it is showing error like Sigma Core etc. Kindly help me with the same
Hello there, May you please share your website + website username and password to info@metropolitanhost.com and we will look into what is causing this error and resolve it for you. Regards
Hello, i have shared all the details over email. kindly help me to resolve this issue.
Hello there, Thank you, we will get back to you via email once we look into it, please allow us up to 24 hours. Regards
Hello Team, Any update here?
Hello there, We couldn’t sign in to the website with the credentials you sent, may you please send them again and we will have this resolved in less than 24 hours. Regards
Hello we have again sent you the credentials and the same credentials working fine with us. Kindly look into it.
Hello there Please check your email
.Hello we have again sent you the new credentials. Kindly look into it.
hiii, Before Purchesing the theme, I want to clear some query…. 1.For donation which payment method is used.I check it on demo site but after donate now only verificaton email option is comming, 2.Can we add calender in booking form 3.After booking an pujja can we customise the booking form. 4.Can i add extra plugin which we want
Hello there,
1.For donation which payment method is used.I check it on demo site but after donate now only verificaton email option is comming (This functionality is handled by Give plugin)
2.Can we add calender in booking form (using a plugin, yes you can)
3.After booking an pujja can we customise the booking form. (you can use contact form 7)
4.Can i add extra plugin which we want (yes) Regards
Hi, When I Add Services and Puja or Holi any thing it will shown as 404 Page
Website URL: www.kashiarchan.com
hello there, Please re-save the permalinks
if user want to chose the date for booking in frontend then you will provide calendar for user
Hello Komal, Sorry no, we won’t. What you see is what you get. Regards
I want a Tamil calender option in booking form…Is this possible?
Hi team, recently we purchased a theme from Maharatri – Hindu Temple WordPress Theme, we tried to change the content of donate now button in the header and it’s not working properly (also it changed in other pages’ header but not on the homepage). Please provide some assistance on this issue.
Hello there, Please make sure to edit the header in the template page. We have a separate Page Template for the headers. The internal pages header is different from the home page header to provide more options, but you can have 1 header on all the website if this is what you want.
hi team, thank you for the response problem has been solved. I edit the home page header in the page layouts site panel option.
Hello Vgosh you are doing great. Please take some time to give this theme 5 stars rating and a nice review from you end. It would truly help the theme to reach more temples and it will help us a lot also. Much appreciated
hello there, I tried to add a new contact form on the service page using a short code, but it didn’t work. I use a shortcode like this to add contacts: [contact-form-7 id=”144” title=”Service Contact Form”] . However, I notice a different shortcode for the service page. However, I noticed a different shortcode for the service page.
(contact-form-shortcode= ”#E8JTVCY29udGFjdC1mb3JtLTclMjBpZCUzRCUyMjE0NCUyMiUyMHRpdGxlJTNEJTIyU2VydmljZSUyMENvbnRhY3QlMjBGb3JtJTIyJTVE “) I’d want to add 3 different forms. So, if you could assist me with this, that would be great.
Hello Vgosh can you please send your website + username and pass to info@metropolitanhost.com and we will look into the issue you are having and resolve it. Regards
hello there, team I’ve emailed you the specifics of my website. please check, if you could help me out, that would be fantastic.
Hello there, Thank you for reaching out, We will check and get back to you. Regards
Hello, we recently purchased this theme. Service pages, poja pages, and slew of other webpage are broken, with some even displaying 404 errors. So, if you could help me with this, that would be great.
Hello there, Please go to you WP dashboard setting permalink and re-save the permalinks. all should work well. Regards
yes, it’s working now thank you for your support
amazing glad to hear that
“There has been a critical error on this website”. same error I am facing I have installed in two different servers, same issue is there, I am stuck and fed up with errors
Hello there, Can you please share your website + username and password to info@metropolitanhost.com so we can look into this. Regards
Hi, When I am Tring to Install Plugins that that include in bundle, suddenly I got an error “There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.”
I tried couple of time to fix
Hello there, Can you please send your website link + username and password to info@metropolitanhost.com and we will look into it. Please make sure that your system requirements are as mentioned in the documentation.
Hi, I am not able to download Sigma Core plugin. Could you please help me out.It is required plugin for theme due to this i am not able to import demo data.
Hi! Please make sure that you dont have any other plugins which are overriding installing Sigma core. If you still having challenges, please send your website + username and pass to info@metropolitanhost.com and we will look into it asap.
I sent you email, please check and advise
Hello there, There is an error on your website https://prnt.sc/vAXUTeZ4Vns4 please resolve this error as it requires access to your hosting account. Please check your email for more details
Hi, i have purchased the maharatri theme last week. using your demo content for my site, found services , our-puja and all the sub items are not working, when i click any of the puja or any service, it shows 404 error. i enabled WP DEBUG and found , the error is occur by AIOSEO plugin.
this AIOSEO plugin actually recommended by your auto install plugin list
for example – click any of the puja on this link https://metropolitanhost.com/themes/themeforest/wp/maharatri/our-puja/. you will get error page. i need to fix this on my site as well. give me the solution to fix this pls or how do i get rid of this AIOSEO?
Hello there, Please go to setting permalinks and save the permalinks based to /post name https://prnt.sc/c_GXsjlyE7TN , The puja and all CPT are working fine https://prnt.sc/GyY5pp0dlsbS if you are still having challenge, please send you website link + username and password to info@metropolitanhost.com and we will look into the issue. IF things weren’t resolved after permalinks, then this could be a hickup in your server when installing the demo data.
Hello, Congratulations for your new template, Great design, cool features and we wish you to have lot of sales.
Thank you payothemes
Awesome work! Good luck!
hello, it’s a great theme! Just one request: Could you pls add the demo pages for ‘ EVENTS ARCHIVE’ and ‘EVENT DETAIL’, ‘PUJA DETAIL’, ‘HOLIS ARCHIVE’ and ‘HOLI DETAIL’. These pages are missing….
Hello there, Thank you for highlighting this!!! We are fixing it right now, please check in 15 min. Much appreciated Regards
