113 comments found.
Hello, what do you recommend to improve google insights or GTMetrix score? Any particular cache plugin or all in one solution? Thanks!
Hello, i have this message on my dashboard: Please activate your copy of WPBakery Page Builder. The updates for this are coming when the theme is updated?
Hello,
If a new version of a bundled plugin is available, it will be included in the next theme release.
Bundled plugins are fully functional without the activation using a registration license key. In case you are willing to receive automatic updates and support from the plugin team, you will need to purchase the plugin separately. Only the direct buyers get the plugin license key.
Regards
thanks for the clarification.
Warm welcome!
Hello, does the template support multi-language? How to add support for a second language? Any plugin compatible? thanks.
Will the Menu Items for the food support the language change?
Hello, how to remove the POST COMMENT button from the menu pop-up? I would like only to show the Description / Ingredients / Nutritions and remove all the buttons below them. Is that possible? Thanks!
To avoid hiding other buttons globally, I target the wrapper:
.sc_menuitem_more { display: none; }
Looks fine so far. Thanks.
My pleasure!
Hello, how the items inside the Menu Items can be ordered by custom order? I have also tried the MenuItems > Query > Post sorting but the order is not changing at all. Any recommendation about how to order them?
Hello,
Currently, the items inside Menu Items cannot be reordered using a custom (drag & drop) order via the theme settings. The order is defined directly in the theme’s PHP query.
At the code level, it is possible to adjust the sorting logic in the relevant PHP file to use a fixed order, such as:
Alphabetical order (by title)
Date order (published date)
However, implementing a true custom/manual order would require more advanced customization, including modifying the query logic and potentially adding custom ordering fields.
Please submit a support ticket with more details about your requirements, and we’ll be happy to review the best approach for your case.
Regards
hello, I did use the Post Types Order WP plugin and I was able to apply the custom order I needed. It seems to work fine for now.
Well done!
Hello, how to change the footer background image? Thanks.
I am not speaking about the logo but about the bg_1 background. I am able to change the logo without problem but there is no option for the background. Or is this image (bg_1) taken from somewhere else?
Ok I see that the theme is build in a different way and need a custom extra CSS
ok maybe i got a lead:
.contacts_copyright_wrap { background-image: url(‘images/bg_top.png’), url(‘images/bg_wood.jpg’); }
Hello, is WordPress 6.9 supported?
One more question: I have purchased the theme and installing it on my local machine to customize the website. Can I activate my “Theme purchase key” on the local environment and later move it to the real host or do you see any issue with this since I do have 1 license for this item? Thanks.
Hello,
You can install the theme on your test/development server for testing/development purposes. As soon as the project is ready for moving from dev server to the main domain (create the backup to be on the safe side), please disconnect the license from staging domain and activate the theme on the live domain. You can have ONE active theme installation at a time (development or main). Development installation will still be functional, except for importing/exporting demo data and installing updates. You can perform all other tasks there without any issues. Moreover, you can easily transfer the license from your production site to the development one and back again at any time, if needed.
Regards
Is it possible to have a category filter in the moblie version of the online store, above the listings? Can be just the same as the classic menu. Its because we have a lot of articles. Or even better, is it possible the use the classic menu to link to the direct ordering page? Kind regards, Dieter
Hello,
Thank you for your interest in our theme!
1. Yes, you’ll be able to move the widgets on the mobile view above the products easily via CSS, we’ll provide you with instructions. 2. Could you please provide us with a reference of the classic menu? Do you mean mobile version?
Feel free to submit a Pre-sale ticket at https://themerex.net/support/ Our support team will provide a solution as soon as possible.Regards
How do you change the footer background ?
Hello,
Thank you for getting in touch with us!
Please press the Switch to Live operator button https://prnt.sc/Eh3vIuhfZ6sJ in your ticket https://support.themerex.net/ticket/118228 and our Team will provide you with step-by-step instructions on how to make all the needed changes.
Regards.
Hi,
How can I sort the items inside the menu alphabetical order.
I tried with the default sorting, but it didn’t work. can you check?
Hello,
Thank you for getting in touch with us!
We wanted to inform you that your support ticket has been updated. Please take a moment to check it at https://support.themerex.net/ticket/117116 If you have any further questions, kindly let the Support Operator know—they will be happy to assist you.
Regards.
Hi there,
Is it possible to select an oder for dlivery without using the ‘date for delivery’ option?
Thanks
Mike
Hello,
Thank you for your interest in our theme!
‘Date for delivery’ is facilitated with Product Delivery Date for WooCommerce plugin. In case this option is not necessary, feel free to remove the plugin and keep using WooCommerce. Please check the guides: https://woocommerce.com/documentation/woocommerce/getting-started/shipping/ and https://woocommerce.com/document/flat-rate-shipping/
If you need to manually assign specific orders for delivery, you would typically need to use an additional plugin. If the plugin requires extra stylesheets to perfectly align with the theme, our Customization studio can generate them for you. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hello, Not found this option to edit, Where is that? https://prnt.sc/yl1YqZui_CvP
Hello,
Thank you for choosing our theme!
The footer is modified under Appearance > Theme Options – https://prnt.sc/qVveFXx-4inF
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello, This theme documentation not user friendly. I did not find to change this section – https://prnt.sc/Dsus9On7-265 . please help me asap
Hello,
You may change the phone number in Theme options> Contact info> Phone: https://pizzahouse.themerex.net/doc/images/to-contacts.pngIn case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Thank you.hello
the demo is build by WPBakery
can I get same demo build by elementor ?
thank you
Hello,
Thank you for contacting us!
Sure. Our Customization Studio would be glad to help you with theme conversion to Elementor. Please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
Regards.
Hi there,
Is it possible with this theme to achieve these kind of parallax effects you see here, with the 3d-bunny and the 3d-icons below?
Because I can’t find parallax options anywhere.
Hello,
Thank you for contacting us!
Sure. To have this feature implemented additional customization is required. Our Custom studio can create it for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi, in the pizza demo, can we add a video in the home page main slider?
Hello,
Thank you for your interest in our theme!
Absolutely! The theme includes Slider Revolution plugin that allows you to easily add video instead of a static image.
Regards.
how can i reorder menu items i need costume order for every menu
Hello,
Thank you for choosing our theme!
if you need to place menu items in a particular order, just include the menu items ID in this field using WPBakery page builder – https://prnt.sc/C-hs66EAfJ-f Also, it is possible to sort the post – https://prnt.sc/D1ygV8gXZNNq
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
is menu items can translate with WP Multilang
Hello,
Thank you for your interest in our theme!
Sure. The theme has a language .pot file allowing to translate all the text strings either with Poedit software or Loco translate free plugin. Please review this guide – http://pizzahouse.themerex.net/doc/#theme_translation
Regards.
how can i reorder menu items i need costume order for every menu
Hello,
My apologies for the delay! Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Hello. I need to check if there is a way to add more Nutritional Information options since my menu items will hove more details then what is available. Thanks
Hello,
Thank you for choosing our theme!
To add Nutritional Information options customization of the source file is required. Our Customization studio can help with it. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
If you can share with me the function that will be added to the child theme, i will be able to set it up. Let me know if this is feasible. thank you
No worries, you can ignore my last message, i found the function and i was able to overwrite the fields from the child theme. thank you.
Great! The template is fully maintained by Our Team and comes with 6 months of premium support. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you.
Have a nice one!
Hello,
I hope you are having a great week! I’m using this theme and was wondering if there is a way to increase the length of the excerpt for menu items?
The excerpt is cutting off the menu descriptions for several items.
I’ve looked through the settings and only find under Appearance, Theme Options, Blog & Single, Excerpt maxlength for streampage but these settings to not apply to the menu items only the blog.
Thank you!
Hello,
Thank you for contacting us!
Please add the following lines to Appearance -> Customize -> Additional css:
.sc_menuitems_style_menuitems-1 .sc_menuitems_item .sc_menuitem_info { max-height: 140px; }
In case this does not solve the issue, please submit a support ticket at https://themerex.net/support/ Our Tech support team will be glad to help you.
Regards.
Thank you Christine! Highly recommend Themerex, themes and support are amazing!
Happy to help!
