12832 comments found.
do you have any user name password for dashboard? I dont want to create a new user for test
Hi
If you mean for wp-admin, no. As for front-end try demo demo
Pre-purchase question, Does this theme fully support RTL?
Hi,
Yes it does!
Hello, I just bought your theme and installed and activated it. When I clicked ‘Activate’ i got this issue
There has been a critical error on this website. Please check your site admin email inbox for instructions.
I got this message from my hosting
https://i.imgur.com/hdHy05G.jpg“According to my check, the error on your website is related to its theme – my-listing.
The following error log was found: PHP Parse error: syntax error, unexpected ’’ (T_ENCAPSED_AND_WHITESPACE), expecting ’-’ or identifier (T_STRING) or variable (T_VARIABLE) or number (T_NUM_STRING) in /home/scrivpqc/scripplus.org/wp-content/themes/my-listing/includes/src/queries/query.php on line 461”
Hi,
Open a ticket in our helpdesk: https://helpdesk.27collective.net/
We have created the ticket but i am not very sure you are giving right support to this theme. You only reply once in 24 hours and I don’t think I deserver this kind of support. I will wait for this last time to get your best replies otherwise I need refund and will provide my rating about your support.
Your theme is good but your support is disappointing right now. We need to fix some issues otherwise this theme will not work.
This is my support ticket
https://helpdesk.27collective.net/questions/question/when-i-click-activate-theme-this-issue-happened-there-has-been-a-critical-error-on-this-website/I hope you will understand the situation now
Hi
I have replied to your question.
We reply within 24h or less. I understand that may not be good enough however we make this known to you before purchase and this is the case with pretty much any theme on this platform.
We have a dedicated support team but there can be hundred of support requests on any given day which take time to go through
I hope the issue you faced are fixed now.
Thank you
Thank you so much. Now you really helped me.
Appreciate this. Please see my reply there.
Glad to have helped!
Thank you, unfortunately your last answer did not helped. Please check my reply there, Maybe there is an issue with your provided code.
Waiting for your kind reply 
It is impossible for me to change these texts, I would like to change it to my language, how do I do it? “Where to look”, “All categories”, “What are you looking for” and the text button.
https://ibb.co/m8HzvSGThanks
-
Sorry, Solved!
solved
when will you have an update in the template to make it a bit more attractive like Airbnb with a more modern style?
That the gallery can be seen on the cards, the listings look round with shading, etc.
or is it possible to do it somehow us something simple?
Hi
You can add gallery on the preview card by editing listing type > preview card > switch to gallery
We are not planning to add an airbnb style to this theme, however we have a different theme in the works that will allow you to create a similar site to Airbnb https://getvoxel.io/Can I ask you a favour please. Please can you Email the listing theme support and ask if it’s possible to add content on the category pages above the listings. This is for SEO Purposes.
Hi
Content appears on the side not above https://main.mylistingtheme.com/category/restaurants/Hello team, Is there any option in this theme that the admin can approve users on registeration and then only the user can submit listing?
Hi,
We don’t have an option for that but you can try plugins to add that functionality. Any plugin for user approval that work with woocommerce will also work in MyListing.
Hi,
as an admin I always receive when someone add or edit a listing.
Is there an option to turn off?
best
Hi
WP-admin > listings > settings > notifications
Currently Users lose the ability to add applications if they leave before submitting.
Current process:
1. User clicks ‘Add Listing’ 2. User then Selects the Package ‘Free’ 3. Then Registers as a Business or Customer 4. Business Users go to the Add Application Page 5. Some Users leave at this point because they need to get a logo etc. When they log back in, they can’t access their Listing, even when they click Edit Listing.
Instead they are returned to Select the Package in Step 1 – however the button to Create the Listing disappears – because you can only have 1 listing per user, and Repeat Purchases is disabled.
Hi
They can resume submission from user dashboard > my listings > the pending listing will appear there
Actually they can’t. Because if they leave the Page without clicking Submit, then the listing is lost.
And if they log back in, there is no Pending Listing or facility to edit.
Also, they can’t click ‘Add Listing’ as they are taken back to the Select a Package page – and the button to select is missing – as they have already registered, thus they can’t select the package again.
If they don’t click submit then it’s not possible for the button to disappear as no purchase would have been made.
If that is happening in your site, please submit a ticket on helpdesk.27collective.net and share wp-admin login details
Also make sure you are using latest theme version
Yup, so that’s the issue as the Button diappears.
Record your screen using a fresh account that has not made any purchase and share it with us in a ticket
is their a way you can transition this into an app?
Hi,
We don’t have an option for that. You can look into PWA or search for apps on codecanyon that work with MyListing.
Is there a way to change the flow—so that when they click Add Listing > They Select Package > Checkout > Then complete the Application?
Hi,
That can only be achieved by modifying theme files.
There must be some example code or something that shows how to do that – as it’s a really common question.
Unfortunately this is not a quick modification that we can share. You have to consult with a developer to make this change
Can you change the Text of the Button on the ‘Application’ Page. Currently it says ‘Submit listing’ and I’ve already tried Loco Translate,
Hi,
You can change it with Loco Translate, if it’s not showing press the Sync button and it will show.
Yup, tried that numerous times.
Please make sure you are using the latest version of the theme.
Go to loco > themes > mylisting > click “Edit template” at the top of the page and sync the template. Then edit the translation and press sync again.
If that does not work, please submit a ticket on helpdesk.27collective.net and share your site details
Hello. I wanted to know if you have removed the widget options, to hide when a listing has or does not have an associated package, etc. Thanks
Hi,
That option is available for fields and for the static code block. We haven’t changed anything there.
hello dear can i Design Single Listing page using Elementor pro with dynamic data
Hi,
No that’s not available by default. Someone made a plugin that works with elementor pro to edit the listing page, you can look into that before deciding to purchase the theme. The plugin is called MyListing elementor toolkit
HI, The restaurant menu does not show me what is the solution
Hi,
Open a ticket in our helpdesk
Hi, i have PRE-SALE question and my whole website is based on this question. its about SEO. my excel sheet doesn’t have city names column. all I have NAME, ADRESS, CONTACT, CATEGORY AND WEBSITE LINK. it doesnt have latitudes and longitudes even. So the question is if someone searches ’’plumbers in London’’ on google how google will search specific London from the address column. the result should be shown on google’s Best 20 Plumbers in London. i am just wondering how my all addresses will be categorized into cities. will the website theme work automatically by Google API key. that all addresses will be converted to latitude and longitude. or will convert by cities ?? i don’t get that how will that work so it will be Google Seo friendly. how Google will search city from my excel file address column and will show by ’’category in City’‘ Any help would be much appreciated Thanks!
Hi
The search will work, but for SEO you have to create London as a region and select that region when adding/editing the listing. You can also include the region in your CSV file, create a column named region and type just the city as value
Also, for best SEO you would have to create a page manually named “Best plumbers in London”.
Google will index London as region but it has no way to look for “Best plumbers” in that region. For any sentences/keywords that you want to rank you have to create dedicated pages and include relevant content in those pages including description
Hello,
After the latest theme update, I can’t access my site. The page shows “There has been a critical error on this website”.
Hi
Disable 3rd party plugins/ child theme via FTP and try if it loads
Hi. Excuse me, what do you mean by the child theme? I haven’t understood it very well. I’ve tried disabling the plugins but it didn’t work.
Appearance > themes > do you have a child-theme installed here or just the main MyListing theme?
yes sir, I have MyListing theme installed and a modified child-theme.
I have tried to disable the plugins via ftp and put a default child-theme but it has not worked.
rename the entire plugins folder temporarily to old_plugins so they are all disabled. See if you can access the site.
It doesn’t work, I get the message: WordPress > Error
“There has been a critical error on this website.
Learn more about WordPress diagnostics.”
It’s the first time I’ve had this problem in 2 years, I must have done something wrong.
If you still experience issues, please submit a ticket on helpdesk.27collective.net
Hello,
I was waiting for the new version to see if it solved this problem, but it keeps showing me the same error. I have the latest version of wordpress installed, I deactivated the plugins and the childtheme but nothing, it still shows “There has been a critical error on this website.”
Hi Im using this theme for a job portal and i wanted to know if it is possible to contact the company directly on mail when a user applies for a job.
Hi
There is a contact form you can add on each listing which is sent to the listing email
Hi, how do I obtain the previous version (the one before the most recent update) of the MyListing theme?
Thanks
Hi
Please message us through the contact form in our profile and we will send it to you
Best regards
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