43 comments found.
Some people have complained about woocommerce deactivation which makes the website non-functional. Is this so? I want to use it on one of my websites. This theme is unused for now.
Some have also mentioned issues with Demo import.
https://fastwpdemo.com/newwp/vcamp/photographer-portfolio/
is this option good to import? I already see an issue with a section in the demo (Contact Us section above the footer and below testimonials). Is there a form here as it says “send message” but no form is visible
what is the PHP version supported by this theme? Is it the latest PHP version or not? 8.3.10?
If we come across any issues with the theme, will you support us, as we do not have active support? Not much but if any existing stuff is not working in that case only. We are WP developers so we rarely face issues and can solve them on our own until and unless there is a flaw in the theme itself.
Hi, we will check the issues and update soon. Thanks.
This must be a joke! I don’t need Woocommerce. When I disable it, the site does NOT work anymore. THIS IS A BUG WHICH NEEDS TO BE FIXED!!!!
Hi, please send us a support ticket. Our team will help you. Thanks.
No, I won’t. I don’t care if you fix it. You can submit it to your colleagues.
Hi, comment section is not for support, you have to go our support center for any support, just submit the ticket here https://templatepath.ticksy.com/
This is urgent can you please check, my business is affecting very much as i cant able to add new pages
Hi, please send us a support ticket. Our team will help you. Thanks.
your current theme is not compatible with new php and due to which theme is facing issue and get white screen in some of the pages in the admin side, Some of pages are as follow:
1. Add new post/page 2. Widget page
Hi, please contact with support team. Thanks.
Hey, how do I get your hero sections to display SVG files?
Hi, please send us a support ticket. Our team will help you. Thanks.
the support system tells me I have an email, when I click on the password reset you sent me it just brings me back to the site with no options to change my password. When I try to create a ticket it says the email is in use. I need help urgently or I’ll have to start to list the issues here.
Demo Import not working … Wasting a lot of my time, please provide a refund.
Hi, please send us a support ticket. Our team will help you. Thanks.
can you share figma file of the theme ?
Hi, not available figma file. Thanks.
Do you have documentation to view prior purchasing?
Hi, this is doc link http://fastwpdemo.com//documentation/vcamp
i was looking to purchase – so pleased i read the comments. i will avoid this author.
Hi, you can explain your issues. Thanks.
Poor template…. Demo Import not working …lot of negative feedback… waste or money
Hi, please send us a support ticket. Our team will help you. Thanks.
Ticket #3092477 Login detail are already shared with your team… but no reply
why this issue has not been resolved. as reported by many people ?
Hi, you got a reply. Thanks.
Great theme would love if Home One Logo Image could have the ability to set a hover over to change logo image.
Hi, please send us a support ticket.Our team will help you. Thanks.
Not able to import demo. it takes forever to complete demo import. Shows 18 percent complete and next minute shows 16% complete and so on.
Hi, please send us a support ticket. Our team will help you. Thanks.
how come when I upload vcamp.zip file, it said the link has expired? Invoice: IVIP47768126
Hi, please send us a support ticket. Our team will help you. Thanks.
how come when I upload vcamp.zip file, it said the link has expired?
Hi, please send us support ticket. Our support team will help you. Thanks.
how come when I upload vcamp.zip file, it said the link has expired?
Where is my demo content home pages? I already tried to import and even opened a ticked but the response of yours was very generic and not helpful at all
Hi, please sen your ticket id. Thanks.
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Please send us a support ticket. Our team will help you.
no demo is loading …. again a feeling of regret..
Hi, Please send us a support ticket. Our team will help you.
I opened a ticket and no one cares.
Hi, please send us your ticket ID. Thanks.
3043017 !!
You answer once a day, it’s like a joke…
information is like this. Please take due care. We’ve tried many times since last night, demo import doesn’t work.
Ticket ID #3043017
Hi, you will get reply soon. Thanks.
Do you intend to take care of me?
Hi, you got reply from support team. Thanks.
How do I import demo?
Hi, please send us a support ticket. Our team will help you. Thanks.
I have seen this demo(Designer Portfolio ) before but now it’s showing coming soon, why?
Hi, this page is in progress. Thanks.
Ok let me know once it’s done ✅