1265 comments found.
WHEN I TRY TO VERIFY CODE ITS SHOWING The Purchase Code was registered for Same domain, please purchase another license.
ON SAME DOMAIN … PLEASE FIX IT OR RESET PURCHAGE CODE
Hello,
I reset your code, please let me know if you need further assistance.
Thanks.
THANKS
Hello,
I installed the ffmpeg and videos are uploading fine. However when they post, they do not display inline with the rest of the site. Like they become hidden slightly by other content overlap.
While normal uploads from the backend display correctly. Only now after using the ffmpeg system.
It is also not encoding the video. Just stays at 0%.
Do I need to match the version of ffmpeg with the documentation? Cause I’m using the latest ffmpeg file.
Hello,
Could you share the URL and the Encode Log file content using this website? I will have a look into it shortly.
Thanks.
Where do you locate the Encode Log file?
You can navigate to Videos page and just click the Log button (screenshot).
I hope that helps.
Perfect I found it
https://pastebin.com/axRJw67BI have checked your website
1. Firstly, you can navigate to Appearance > Customize > Theme Options > Player and select a custom Aspect Ratio, e.g 21×9, don’t select default (screenshot).
2. The error log says all things, You enabled the Nice option but the system does not recognize where the Nice tool is, it seems the Nice isn’t installed yet or it is located somewhere.sh: /usr/bin/nice: No such file or directoryYou can navigate to Appearance > Customize > WP Video Encoder, disable the Nice option or put its valid path (screenshot).
After that, you can click the Reencode button (next to the Log button as above) to try again.
I hope that helps.
Ok thank you:
1) That fixed it!
2) now showing sh: /usr/bin/ffmpeg: No such file or directory even though ffmpeg files have been added and file path correct
similar to: https://www.youtube.com/watch?v=FJZT-J_fYxU
Hi Scott,
You will need to put the absolute path, it is /usr/bin by default on the Debian system, I don’t think we could install the FFmpeg by copying it to hosting using Cpanel.
Tutorial How to Install FFmpeg in Linux?
Most shared hosting does not support FFmpeg for a number of reasons, I suggest that you ask the hosting support staff or server technical, they would install it for you.
FYI: I would like to let you know that I have been working very hard to bring the Bunny CDN Stream to the next update, it will come very soon, it can synchronize your videos to the Bunny CDN Storage automatically with low cost and large bandwidth.
I hope that helps.
That would be awesome! When do you anticipate the next update?
Hello,
The update was released, you can navigate to Appearance > License Verification and hit the “Verified, check for update” button, then navigate to Appearance > Install Plugins and update the StreamTube Core plugin, its newest version is 2.1.1,
Please read the changelogs and documentation.
Please note that Bunny Stream is a paid service, it is not free 
And please let me know if you have further questions.
Thanks.
Ok great! Will this also work for the encoding using the same service?
- https://bunny.net/stream/
- https://streamtube.org/documentation/#bunnycdn-stream
- Demo https://www.youtube.com/watch?v=OifAV-r9JhY
If you don’t use the bunny service, you must install FFmpeg software to encode the file.
I hope that helps.
That is perfect!
Thank you for that information.
And if say we want to move the videos from BunnyCDN to AWS maybe in the future is that possible or would it be too much of a hassle because of all the files paths?
I don’t think it is possible, it seems the Bunny API does not support moving files to another hosting, did you try it?
Ok interesting wanted to check on that. Would it have been done manually like via dowloading all files and manually transferring. Then would updating all URL file paths be done in the database?
We just need a backup plan before going with BunnyCDN
Hi Scott,
Syncing to BunnyCDN works in the background automatically, you can watch these videos to see how it works exactly Please note that I don’t refer you to use the Bunny service, if you wish to have a video website with less storage, less cost, large bandwidth and auto encode your uploads, I believe Bunny is a good choice, if you have any question about the Bunny service, you will need to reach out the Bunny support, Bunny offer 14 days for free trial, you may try to see how it works and consider to use the service if you love it
I hope that helps.
i want to allow member registration and create them accounts on my website – and allow to them to uploading them video from their dashboard how can i manage it ?
Hello in the home page of theme there are 4 categories Music,Gaming,Travel,Sports where can i find setting for these and when i click on view more it send me to theme demo page
Hello,
1. You can edit those sections with Elementor page builder, please watch this video, it says all things https://youtu.be/cuYvTIB3N2A
Regarding the More Link (screenshot), you will need to put your own link manually, for example, if you set up the Sports section with Sports category from the Data Source tab, then, you can put the Sport category URL to the more link field.
To find the category URL, navigate to Video > Video Categories, hover on the category items, and copy the View URL (screenshot).
2. To enable registration, navigate to Settings > General and enable the Membership option (screenshot), you will need to select the Author role by default to allow all members to be able to upload videos, otherwise, you can select Subscriber for default, then, you can manually upgrade the specific users to the Author role
I hope that helps.
Hello, i would like to know how to change the theme default color from red to desired color, also the footer background color
Hello,
I’m afraid you would need to work with custom CSS, the theme does not have any options for adjusting that, for example, this CSS will change the search button color https://pastebin.com/4jc5q85P and you can put it to Appearance > Customize > Additional CSS field.
You may learn the browser Dev Tool to work with elements and CSS, it would help a lot.
I hope that helps.
Thank you.. i will take a look at that
i purchased this item and first install on hosting Godaddy i found hosting not suitable i moved to other hosting service with the same domain and installed again and do all verifican as steps but i see always message ask me to verfying my theme when i do it i found ask me to buy new license how can i solve this issue
Could you share the purchase code via this form privately? I will deregister it on your behalf.
i sent you message
I have deregistered the license for you, now you can do verification again.
This is a public page, please don’t share the purchase code here 
Don’t hesitate to let me know if you have any questions.
Thanks.
Dear Sir,
In Current Version – 2.0.2 The Aspect Ratio option is currently coming as DEFAULT while uploading/editing the videos. We have to manually change it to 21×9 etc each time during upload/edit.
However, in old version – 1.2, we could set the Aspect-Ratio to 21×9 in the Theme Options, which used to be applied to all old and new videos. Individually changing the Aspect Ratio for each video was not required in the old video.
In the new version 2.0.2, this setting of Aspect Ratio feature in the Theme Options is not visible.
Kindly let us know, how can we do this in the current version 2.0.2
Thanks
Hello,
I think it still works fine, you can select a custom aspect ratio from Theme Options > Player section (screenshot) as you have known (don’t select default), this option will be applied to all new uploaded videos or the old videos with default ratio is selected (screenshot).
I hope that helps.
Dear Sir,
Thanks, the above issue has been resolved. Please have a look at the below issue i have been facing.
I connected my gooogle account with Google Sitekit to display Video Views count on each video. It worked and started displaying the count.
But later on, I had to change the google accound id from one to another, with all necessary steps, i disconnected the previous account and connected sitekit with the new account.
Since then, the Page Views are extracting from analytics correctly but the Video Views Count has stopped. It still shows the old counted video views.
As a solution, i tried changing it back to the old google account, but the issue remained same as it was displaying the 2 months old data from some cache. Also, i cleared the Wordpress Cache but still didn’t work.
Could you please mention what could be the reason here?
Thanks
StreamTube 1.x supported GA3 and Reporting API v4 but is no longer supported since version 2.x because Google noticed that the GA3 will be retired after July 1, 2023 https://support.google.com/analytics/answer/11583528?hl=en
As far as my experience, Google Sitekit still uses GA3 and Reporting API v4, however, I guess they will migrate to GA4 and Google Analytics Data API soon.
Since version 2.x, I have migrated GA4 and Google Analytics Data API into the StreamTube Core plugin, I also updated the documentation, you will need to read the documentation for migrating to the new GA4 and its API to access new analytics data. I hope that helpsHi, i just bought this theme but somehow i cant install all the import data . i did verify my purchase but it seems like it is not working. how can we fix this?
Hello,
That is normal, sometimes it fails because of time-out connection, you can try again until successful.
https://streamtube.org/documentation/#importing_sample_dataAll features must work as advertised, if you do not like the theme, please open a refund request below, I’m willing to give your money back
https://themeforest.net/refund_requests/newThank you.
like at the end of the videos, when someone clicks on the arrow to see more videos, it just display a red rectangle with “X” any solution please?
Hello,
Could you share the URL? I will have a look into it shortly.
Thanks.
I have checked your website, it is working fine https://youtu.be/8LmRLlW1NeA
YES it is now working just because i made changes through customize the Theme, but after some days it comes back, i have suffered withit for almost 9 times and to remove it i have to first log in admin and make changes. i wish i could share with you a screenshot because i took one before changing anything if not i will contact you when it comes back but its really giving me headache to an extent that i have to log in admin everyday to make changes so that videos may show
here is the screenshot of how it looks https://snipboard.io/eb2X7N.jpg
you can now see that the “arrow” to load more videos is not active because i clicked in it and then it displayed that thing!!!!
The website is still working fine, could you disable the LiteSpeed cache? I will check it.
ok please, i have disabled it
I have tried again, it still working fine
, honestly, I have no idea why it didn’t work for you, could you clear your browser cache and try again?
ok please
Hello please, i receive a red rectangle when i try to click load more.. any solution?
Can I block users from uploading?
I want to build something like netflix where I am the only one that uploads videos
Hello, yes you can.
Don’t hesitate to let me know if you have any questions.
Hello. Please read my requirements
Qs 1:. Suppose i have 3 catagory videos. (Catagory 1, Caragory 2, Catagory 3).
Now i want to share “Catagory 1” videos with a specific user. Can i do it?
Hello,
All video categories are public and anyone will be able to access them without any restriction.
Thanks for your interest.
I want to make all videos private. I want to share specific videos to specific users. Is it possible?
The private videos can be accessed by the Admin, Editor, and owner only, however, that can be done with the Content Restriction feature, You can restrict content from viewing by specific roles.
Thanks for your interest.
I’m missing the add a profile picture and banner on the settings page. How do I add it? https://capture.dropbox.com/KTqHYdX7xkSMQsEQ
That is strange, could you share the website URL an account for testing via this form privately? I will have a look into it.
Hoping that you implement bunny cdn to make video faster like thi theme vidmov. Once you upload a video through wordpress it uploads it to bunnycdn automatically and play it from bunny servers. Please do that upgrade urgently.
Hello,
Actually I have been working with the Bunny API for the next update, it will come soon.
Thanks for your interest.
Hello,
I would like to let you know that Bunny Stream API is fully supported (documentation).
Thanks/
Hello. I want to purchase this theme. I have some question.
1. Does my subscriber can download my videos? 2. Can i create different channels and share that channel’s content specifically to my users? (eg. “John” can access only “Sports Channel”, “Rony” can access only “Movie Channel”
Please answer this question. Thanks
Hello,
1. They can.
2. Unfortunately, that is not ready yet.
Thanks for being interested in the theme.
Can i share playlist specifically to my subscriber?
The Playlist is not ready yet, I may add it to the future update.
Thanks.
i tried to add more video categories but when click on video it doesn’t appears only 4 base theme categories even after i add many videos under these new categories still not appears
Could you share the URL and point me to that? I’m not sure what you asked for.
Thanks.
Do you have any documentation on how the search bar can be updated to specific categories of video as the dropdown? Like motorcycle, baseball, skating
Hello, unfortunately, it is not ready yet, I guess it is a nice idea and I will definitely add it to the next update.
can i use video url for video on another website instead of upload video ? I tried it but video not working
I MEAN CAN I UPLOAD VIDEO TO ANY FILE SHARING AND PUT LINK INSTEAD OF UPLOAD VIDEO TO MY SERVER
Hello,
It is possible if you have an absolute video URL, for example
http://domain.com/hello-world.mp4But I don’t think you can, most file-sharing services do not support the absolute URL.
I hope that helps.
i am trying to upload video 20MB i increased maximum size from theme to 250MB and installed big files upload plugin but always i get this error once upload completed “There was an error opening the temp file /tmp/bfu-069cf703314ada9f59ba18554a714359.part for writing. Available temp directory space may be exceeded or the temp file was cleaned up before the upload completed”
Hello,
The error message says all thingsAvailable temp directory space may be exceededI guess You will need to increase the size of the temp folder on your server.
https://www.google.com/search?q=increase+tmp+size+linux&oq=increase+tmp&aqs=chrome.0.0i512j69i57j0i512l3j0i22i30l5.5146j1j7&sourceid=chrome&ie=UTF-8
If you aren’t sure how to increase the size, please ask the server technical, they would help you out.
I hope that helps.
Hello I just update the theme to the latest version but getting few errors or bugs..
1. When Player Aspect Ratio is set to default. new uploaded videos doesn’t show well on video page..
2. the new update remove a feature or either i cant find where it is now in the new update ( https://ibb.co/ZNCGVxL ) the content width for single video is no more..
Hello,
1. You will need to select another ratio, e.g: 21×9 or 16×9, don’t select default, the default option is suitable for embedding only.
2. The Content Width has been made for Template 2 and Template 3, it will not appear if you select the default or Template 1, it is normal.
I hope that makes sense, feel free to let me know if you need any assistance.
yeah it does thanks
is it possible to change the video player.. fluid player is awesome i would like to use that if its possible
It is possible but not available, I may integrate it into the future update if there is enough buyer demand.
But I’m wondering why? the built-in player has the most powerful features for a video website, could you let me know what feature you are looking for?
videojs doesn’t seem to work well on ios with or without the video ad tag.. when click on play or when se to auto play. the video automatically open in full mode(using the ios video player) which doesn’t play the video ads.
the new video ads doesn’t seem to work for me.. both on pc and mobile
Did you set up the Ad Tag and Ad Schedule as detailed in the documentation?
Could you share the video URL which you set up the ads? I will have a look into it.
yeah i set the ad tag as in the documentation. link sent to you via mail. i can provide admin access incase its needed.
why drag and drop doesn’t work for video upload.
Hello,
1. It is not working because of the CORS issue, to enable CORS, you must add this code on the top of the .htaccess file, it may work.
2. For a number of reasons, the Drag and Drop only works if you activate this free plugin, it supports uploading the big file which you will need to use, just activate the plugin.
I hope that helps.
Okay Thanks it worked.
but I would love to use the fluid player since I never had issues with it before and its easy to config with codes.
I’m glad to know that helped, I may add it in a future update, if there is enough buyer demand, don’t hesitate to let me know if you have further questions.
Please when will you add custom post types to the data source.. I want to show all post from all custom post types on front page.
not able to download the new update it says Download not available Whoops! Looks like you’ve already downloaded this item 20 times in the last 24 hours.
I just log in to my account today. am the only one using the account too.
Hello,
Adding custom post types is supported by a filter hook, however, I don’t intend to add more custom post types to the Data Source field, you could add your own post types programmatically if you understand WordPress coding knowledge.
Firstly, make sure that you installed StreamTube 2.0 and StreamTube Core plugin 2.1.4
Then, activate the child theme (streamtube-child.zip), and put this code snippet to the end of functions.php filewp-content/themes/streamtube-child/functions.php
And change the post type slug as detailed in the code.
It seems you tried to update the theme many times and Envato API locked down your update request, no worry, you can try again later.
If you don’t see the Update Notice of required plugins from your dashboard, you can navigate to Appearance > License Verification and click the “Verified, check for update” button, then, navigate to Appearance > Install Plugins page and update all available plugins.
After clicking the button, if you don’t see the Install Plugins page, this means all plugins are up to date.
I hope that helps.
Okay Thanks I insert the code but its not working.
The custom post type slug shows in the data source but doesn’t display it post like how Post and videos post type does ( https://ibb.co/19H4bj3 )
after selecting the post type to my custom post type { https://ibb.co/0m53Y65 } it just display an empty space.( https://ibb.co/Y2C96V1 )
and how do I add ads above the header. Like this on desktop ( https://ibb.co/fk37GQq ) and this on mobile. ( https://ibb.co/LR1xYtm )
using ads Inserter but does look good. the theme wont allow it to fit perfectly. [ https://ibb.co/YWDPP8x ] I want it above the header on mobile [ https://ibb.co/Yc55YyX ]
Please is it possible to add Flag or report button. which log in users can report for content copyright or inappropriate.
and is there a way to disable video edit for users. I want only admin be able to edit videos or delete.
Thanks
Hello,
1. These images are unavailable, please make sure that you inserted a correct post type slug, the filter does not check if that is a correct slug, could you share the website URL and admin credentials via this form privately? I will have a look into it.
2. If you want to add Ads on specific pages which are built by Elementor, you can try the HTML block (screenshot).
If you want to add Ads on all pages, you can activate the child theme (streamtube-child.zip) and paste this code snippet to the end of wp-content/themes/streamtube-child/functions.php file, and manually put your Ads code as mentioned within the snippet.
3. I may add the Report in a future update.
4. Only the author or higher roles can upload videos and of course, they can edit/delete their own videos, it works like how you manage your Youtube videos,
If so, just downgrade all normal users to the subscriber role.
I hope that helps.
1. Really the images work fine at my end. okay details sent.
2. yeah i know of that. okay thanks will try.
3. alright. 4.sure I get it now
Hello,
1. You will need to change custom_post_type_slug to photos, it is a sample code
https://pastebin.com/rGhswdXR
So, the correct code is https://pastebin.com/2UuSTDPG
After changing the code, you will need to set up the Data Source again, it must work as expected.
I hope that helps.
Okay Thanks Working well.
the thumbnail image size is not changing.. default set to this size-560-315 but does change when set to size-360-360
Hi,
The size-360-360 size isn’t defined and of course, it will not work, you may try these sizes insteadstreamtube-image-medium full large medium thumbnailThe streamtube-image-medium size is recommended.
I hope that helps.
Okay thanks
how do I change the sidebar width. ads is kinda out of the box https://postimg.cc/qh8KCKgN
As always, you can paste this code snippet to the end of functions.php file.
I hope it works.