30 comments found.
PLEASE ISSUE MY REFUND AND STOP STALLING. i WILL NOT BE USING THIS THEME. YOU CAN DELETE MY ACTIVATION CODE.
Hi, discuss with support team. Thanks.
cannot import demo data. Get this error:
—Downloaded files—
The import files for: Main Demo were successfully downloaded!
Initial max execution time = 30
Files info:
Site URL = https://www.lacasa.cg
Data file = /home/adlaca/public_html/wp-content/themes/weston/demo-import/demo.xml
Widget file = not defined!
Customizer file = not defined!
Redux files:
not defined!
—ocdi/after_import—
ERROR] Failed to import “1” (Fichier média) [ERROR] Failed to import “2” (Fichier média) [ERROR] Failed to import “3” (Fichier média) [ERROR] Failed to import “image-1” (Fichier média) [ERROR] Failed to import “speaker-1” (Fichier média) [ERROR] Failed to import “speaker-2” (Fichier média) [ERROR] Failed to import “speaker-3” (Fichier média) [ERROR] Failed to import “speaker-4” (Fichier média) [ERROR] Failed to import “speaker-5” (Fichier média) [ERROR] Failed to import “speaker-6” (Fichier média)
Hi, please send us a support ticket. Our team will help you https://templatepath.ticksy.com/ Thanks.
Hello, this is urgent. I have a need for a custom development of your theme. Can you please answer me so we can chat?
Hi, please send us a support ticket. Our team will help you https://templatepath.ticksy.com/ Thanks.
Hello, does the theme come with a rotating banner option on the home page?
Hi, rotating banner option is not available. Thanks.
pre-sale: seen few comments here which made me wondering if the issues being raised by purchased users has been sorted. I can see the last update shows on 1st July 2024, yest your change logs showing data from 2022. Is the theme elementor in the endor is still king composer as per exiting change logs? The changelog update is very vaguely, can you please update with work being done and all improvements? Ideal to know what`s the minumum PHP requirements, modules needed, if works with both apache and nginx (if tested on both type). Thank you! Please reply in here instead asking me to open a support ticket or send an email.
Hi, we build new theme with Elementor page builder so no issues available here. Thanks.
Thanks for the partially response! Appreciate it!.
I hope this theme is compatible with JS animations
Hi, you can see animation from our live site. Thanks.
Is this a multi-event theme?
Yes, this is multi event theme. Thanks.
Hi, i’m already on V.2.2, downloaded again today and it’s a Kingcomposer Version that does not match with documentation here, documentation here is a Elementor version more customizable than that i got, what should i do?
Hi, we will update soon. Thanks.
Hi. How do I set static page to Home Onepage 05? It does not give me the option, only 1-4. Also when I set to use Home Onepage 03, my site never loads.
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi There!
I am almost buying the theme, there are only a few things I would need to know upfront:
A) What is the plugin that is used to manage the events?
I need to import +300 events from meetup and eventbrite, is it possible to do with the theme, or is there any plugin that is compatible that does that?
C) Can I have a search bar to search for events, using filters (like blockchain events that happens on the 14th for instance)
D) Does the theme provide Front end submission for events or is it compatible with other plugins?
Super thanks in advance
Hi, we have use tribal-event plugin for event. Thanks.
Hi, you will get reply from our support team. Thanks.
My event is next week and this theme is not working properly – Today it will not load and I havn’t heard from anyone.
It took 2 minutes for the theme to load -
5days and no Fix, I was told the developer would contact me but nothing.. If it is the Weston Plugin as told by others why is that so hard to fix… We have customized anything but changed the demo data to fit our event.
installed but it doesn’t comes with Elementor, it comes with KingComposer and documentation here doesn’t correspond, the KingComposer Version Seems less customizable
Hi, please download latest version and update the theme and plugin. Thanks.
im already on V.2.2, downloaded again today and it’s a Kingcomposer Version that does not match with documentation here, documentation here is a Elementor version more customizable than that i got
please check ticket 3381271 y send a video
Okay
I can’t find a place to translate counter text (Days, hours, minutes) from home page (Digital conference). Can you tell me where is it?
Hi, please send us a support ticket. Our team will help you. Thanks.
i sent ticket more than 48 hours ago, but not response until know. I web still error
Hi, share your ticket ID. Thanks.
Which schedule plugin is it, or how is the schedule built? I can’t find any instructions on how to do this in the online docs.
Hi, this is online doc http://old3.commonsupport.com/doc/weston/
In their instructions it is not explained how the schedule is structured and also not whether it is a plugin. I would have some information about it before I buy the template.
We have use schedule plugin. Thanks.
Is this plugin included with the purchase of the template or does it have to be purchased separately and what is the name of the plugin?
We have created this plugin for schedule. Its include only in the theme.
Nice work
Thanks.
Does this theme work with PHP 7?
Hi, Seems you purchased the item, if you face any issue. Send us a support ticket.
You guys not much supportive. and also didn’t test the theme before make it live?
Please give your support ticket ID. We will check the matter.
I already contact with Amir and he told me your theme is not support latest PHP version like 7.* any. PRIVATE TICKET #2310245
Today is 5th day without any reply from support person(Amir)
Hi, I checked your ticket and you got multiple reply. You will get more reply soon.
there is some errors as below
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WPAlchemy_MetaBox1 has a deprecated constructor in /home/xdevuser/domains/xdevstaging.com/public_html/jls/wp-content/plugins/theme_support_weston/includes/vp_new/classes/MetaBox.php on line 38
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WPAlchemy_MetaBox has a deprecated constructor in /home/xdevuser/domains/xdevstaging.com/public_html/jls/wp-content/plugins/theme_support_weston/includes/vafpress/includes/wpalchemy/MetaBox.php on line 38
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WPAlchemy_Taxonomy has a deprecated constructor in /home/xdevuser/domains/xdevstaging.com/public_html/jls/wp-content/plugins/theme_support_weston/includes/vp_new/classes/taxonomy.php on line 11
please check it out and please get RID of it urgent please
i already posted this to support before 17 hours ago and i didn’t get any response yet. Very worst service and worst theme i have purchased, even my client is asking me for refund for this theme. WHO ARE RESPONSIBLE for this??? ARE YOU???
Please send us a support ticket, our team will help you.
PRIVATE TICKET #2310245
Even he is not replying me on support tab.
Hi, I checked your ticket and you got multiple reply. You will get more reply soon.
Hi! When you will answer my tickets (in support)? I posted it 1 day ago and I need an answer (((
Hi, If you didn’t get the reply yet, please give the ticket ID.
2291313 – ASAP, 2290510, 2290253, 2290109 Thank you
You will get the reply.