23243 comments found.
I’m using wpml currency switcher and the current format is code symbol .
I want change it to be name ( symbol ), where can I find this option or the code?
Hello, @asubaie,
Can you please share the screenshot that which (name symbol) change are you talking about?
Regards, P-THEMES.
The current format is : USD ($)
Hello, @asubaie,
You have to follow the below-listed threads from WPML or try to contact the WPML support, they will provide you the code snippets of their plugin to work with.
https://wpml.org/forums/topic/i-changed-the-currency-names-but-how-do-i-show-each-in-the-current-language/
https://wpml.org/forums/topic/change-the-text-in-currency-switcher/
Regards, P-THEMES.
Theme options:
Woocommerce → Cart Page → Type 2
The “Update cart” button is not displayed on the cart page.
Hello, @nobra21,
Please make sure that you have checked “YES” the option “Enable the use of coupon codes” from WooCommerce >> Settings >> General: https://postimg.cc/yDzbqr5Z
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 05/10/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
This theme is highly recommended; excellent work. The code quality, support, and functionality will meet your expectations. Excellent work
Thank you kindly, @KobelSang!! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We hope you are enjoying the latest update and look forward to continuing to work together!!
Sure, thanks for good work.
You’re most welcome
Hello, Hello, I try to update the “Porto Functionality” plugin but the update fails every time.. How could i resolve this ?
Thank you !!
Caroline
Hello, @caroline56270,
First of all, please make sure that your theme is updated to the very latest version, and then please go to Porto >> Theme License and deactivate the theme from there and then again activate the theme with same purchase code and then please go to Appearance >> Install Plugins and try to update the plugin from there, hope this will work for you.
Regards, P-THEMES.
Pre Sales question – we already have built a few sites using Porto – it is very good – and we are thinking of buying another licence for a new job, but need to know something first – We are going to get the ‘auto-services’ theme, and ii uses some animated icons, which have svg code – is there a way to edit and replace the icons? Because our clients website requires slightly different icons to the ones you have in the theme. Thank You.
Hello, @collylad,
First of all, thanks for showing your interest in Porto WordPress 
Please watch and follow the instructions shown in this video I have created for you.
https://streamable.com/lulun4
In the same way, you can change the SVG in other Demos as well.
You can Google it and use any of the SVG Icon HTML code on your site from anywhere and it will work for you, here is the one: http://svgicons.sparkk.fr/
Regards, P-THEMES.
Hi guys. Is there any way to create custom loop? I am using Elementor Pro and Dynamic plugins. I can create custom loop but I dont know how to apply it. I think i need to go to Porto settings and do something (maybe I should use porto builder for that?) Thank you
Hello, @megrikyan,
Can you please explain on which you want to apply that loop? Please share the URL of the page and the screenshot as well and please explain it.
Regards, P-THEMES.
For example I did custom loop on this page https://www.dancingvinyl.com/elementor-26120/
I want to apply that product loop to all archive pages. How can I do that?
In the example I have made a section in Elementor and after used Dynamic Posts plugin. When I create a template in Elementor and choose condition to show that template on all archive pages it doesent work. Looks like I should do something in Porto settings.
Hello, @megrikyan,
Yes, Please make sure that you have enabled the loop slider option from the Dashboard >> Porto >> Theme Options >> Extra >> Slider Config then enable the loop option and save settings then check back to your site after clearing the browser cache.
Note: If still your issue not resolved then please contact us via our support forum so that our customer support team member will help you to fix your issue.
Regards, P-THEMES.
Hi, I can’t update the theme, it says Update failed: Purchase Code is not valid or could not connect to the API Server. I have inserted the purchase code, and it is validated. Regards
Hello, @camaleondesign2019,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
Please reactivate your theme again, and then try to update.
Regards, P-THEMES.
Hi,
Does Porto theme support WooCommerce Bookings and the Calendar table?
Hello, @2StartLtd,
First of all, thanks for showing your interest in Porto WordPress
Sorry to say that but we have not tested the particular plugin with our theme officially, so we are unable to suggest on it, you can try it with our theme at your own risk.
Regards, P-THEMES.
Hi, please help me for current problem. I use the Yith WooCommerce Ajax Product Filter plugin. Overall it works perfectly. The problem comes from the conflict of YITH WooComercce Ajax Product Filter with YITH Ajax Search and with Porto theme which I use. The problem is that when both plugins are active, the merchant works but only on the title page, on the othert do not works. After turing off YITH WooComerce Ajax product Filter, the search engine works perfectly on all pages, but the filters disappear and my store is left without any filters.`
Hello, @Zdraveteka,
Can you please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and help you out?
Regards, P-THEMES.
please for instructions how to contact you and where to send the data? my e-mail is zdraveteka@abv.bg
Hello, @Zdraveteka,
You can contact us via our support system here: http://portotheme.com/support
Regards, P-THEMES.
I did it on 06.06 but I have no answer. Ok I will do it again.
Hello, @Zdraveteka,
Yes please…
Regards, P-THEMES.
Done, Assigned to Aizaz Awan Id #434
Hello, @Zdraveteka,
Now, please be patience, once the support ticket will be resolved, you will get the reply to your support ticket accordingly.
Regards, P-THEMES.
Hello, @httolasa,
Can you please share the screenshot of your issue?
Regards, P-THEMES.
Hello Team, Is it possible to make porto product in a loop using elementor there is no option like that ??
Hello, @Retrovgames,
Actually, while we editing the pages and we set Porto Elements and in the elements settings we enable the type slider there is an option for autoplay you can enable it but for the loop option you have to go to the Dashboard >> Porto >> Theme Options >> Extra >> Slider Config then enable the loop option from there to see image: i.is.cc/1lPjZmds.png once you enable this option save settings and check back to your site after clearing the browser cache.
Regards, P-THEMES.
i imported demo 24 hours ago, everything was working fine. but now website crashed in 24 hours it seems css not loading .. have a look plz https://prnt.sc/ur43SAMBHBjN
Hello, @webdeveloper00,
I have checked your provided screenshot and it seems your site SSL certificate issue, please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/faq/site-distort-because-of-mixed-content-ssl-certificate-issue/
Regards, P-THEMES.
hello… again my website goes crashed.. ssl is working fine.. this is very frustrating… https://dailyjobpoint.com/wp/ kindly check
Hello, @webdeveloper00,
I have just checked your site now and it is working perfectly fine at my end, please see this screenshot: https://postimg.cc/CB5Vr9tv it must be the cache issue at your end nothing else.
Regards, P-THEMES.
Hi – ive updated to porto 6.3.1 and have some css issues i have to roll back to 6.2.7. – i have many porto sites but cant get a response from support – please can you assist
Hello, @crystalbp,
What issues you are facing? Can you please share the screenshots and the live URL of the page having issues, so that I’ll check and help you out.
Regards, P-THEMES.
hi before update https://paste.pics/H78EW – after update https://paste.pics/H78FT
Hello, @crystalbp,
Can you please share the live URL as well of the site having issues so that I’ll check it for you?
Regards, P-THEMES.
Hello, @crystalbp,
This seems to be the cache or file permission issue, please go to theme options and click on the save changes button and check back your site after removing the cache, If the issue will persist then please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and help you out.
Regards, P-THEMES.
Are this theme Compatible with Custom Paint Variation for WooCommerce plugin? see more: https://codecanyon.net/item/custom-paint-variation-for-woocommerce/36756341
Hello, @aelwakeel,
First of all, thanks for showing your interest in Porto WordPress
Sorry to say that but we have not tested the particular plugin with our theme officially, so we are unable to suggest on it, you can try it with our theme at your own risk.
Regards, P-THEMES.
ummm or any color but at least 100 colors for each product? are this feature avaiable with this theme?
Hello, @aelwakeel,
Yes you can use as many as possible variations and attributes for your products, and our theme provides color and image swatches as well: https://jmp.sh/Fd7K6ti
Regards, P-THEMES.
Hello!
After updating to the latest version of Porto Core/WordPress/WooCommerce/WpBakery Page Builder, the “Add to cart” and “Add to wishlist” icons have disappeared from the products, on a certain view.
In particular, I have created a row of products using the Porto Recent Products and a row with Porto Product Category using WPBakery Page Builder. In this view, they don’t show up whatever Product Layout I choose. I tried globally (using Theme Options) and element specific Settings but no luck. When I use a layout where the buttons are placed under the image, the space where they were supposed to appear is reserved, but they don’t show up.
The funny thing is that, when I view with the WordPress Customizer activated, the icons / buttons appear as expected! I deactivated everything to test for conflicts, but still, the problem is present. Currently I have only activated Porto Core Functionality, WordPress, WooCommerce and WPBakery Page Builder. No cache is activated and I tested on a Incognito mode as well.
I assume the issue is with the code of the page builder elements (Porto Recent Products and Porto Product Category). Any help will be appreciated. I have renewed the license a few times in the past.
Thanks in advance!
Hello, @niarxospanagiot,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Regards, P-THEMES.
I have to use Porto Templates Builder and that one have no page builder and it’s impossible to edit this parts since there just is codes! Why? If it says a theme have a page builder it should be for the whole page -right, just not some parts so I have to renew my subscription just to get help!
Hello, @Mrnicoo,
Please go to WP Bakery >> Role Manager and check “YES” “porto_builder” as showing in this screenshot: https://postimg.cc/Q9FMVZPd
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 29/01/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Great that made the trick… Now I know! many thanks..
One more thing, what does an extra license cost and do I get 6 months more support then? I really like this theme and know it quiet well so please let me know!
Hello, @Mrnicoo,
Yes, New license will include extra 6 months of support and you can check the cost here: https://postimg.cc/KKyJfTpy
Regards, P-THEMES.
Good morning can you please tell me why YITH WooCommerce Ajax Product Filter donts appear in woocomerce category sidebar?
Here is the widget https://ibb.co/y4VyBZM Here is the empty filter section under the price https://ibb.co/n0n0k7k
Hello, @inetgr,
As you can see in this image: i.is.cc/1ksAcyHA.png the preset filter is of the YITH and the above filter is not coming from the YITH plugin the reset button for the preset filters will only appear if you have a YITH filter in the sidebar like this: i.is.cc/1ksFlyrA.png but make sure that you have enable the option from the YITH plugin settings as you can see in the image: i.is.cc/1ksKg9UG.png I hope you understand.
Regards, P-THEMES.
Hello and good day,
does the Porto theme support php 8.1xx and when can I expect an update for Wordpress 6.xx support. I am currently testing it on Wordpress 6 and I notice that Porto Content Types and Porto Widgets do not work, this was also the case in Wordpress version 5.8 / 5.9. ?
Regards
Hello, @kalouenka,
Porto WordPress supports PHP 7.4 and the very latest version of the Porto WordPress theme is fully compatible with the very latest version of the WordPress.
Regards, P-THEMES.
hello how i will get the header of demo shop 37 https://preview.themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/full_screen_preview/9207399?_ga=2.107512322.1443581998.1654605014-909202678.1646719296&_gac=1.128182910.1654672847.CjwKCAjwkYGVBhArEiwA4sZLuGb7NMR8eyk-uClzwmSd4aJYz0KvlzunSsT7PgVZJsAhKEvEiF-oExoCtwQQAvD_BwE
Hello, @norman_ansao,
That header has been made using Porto Template Builder (Header Builder) functionality, you have to create the header using theme elements or try to Import the same Demo on your site.
Regards, P-THEMES.
it is possible to import only the header on the theme builder?
Hello, @norman_ansao,
No, Sorry to say that but this is not possible, Although, you can Import the same demo on your test site and then copy the header from your test site to Live site.
Regards, P-THEMES.
Hello and good day
I created an urgent support request, as our website isn’t working correct since we did the update from the theme:
https://p-themes.zendesk.com/hc/en-us/requests/301I appreciate if You could check it as soon as possible.
Regards,
Simon
Hello, @Simonvetterli,
I have just confirmed from the support department and they said that they already replied to your support ticket #301, so please check your support ticket reply and reply to your support ticket accordingly, and please do not panic here for the support tickets, our support system works on a queue system, so once the tickets are in the queue above your ticket solved then your support ticket turns will come and once your support ticket will be resolved, you will always get the reply of your support ticket, so always please be patience.
Thanks for your understanding.
Regards, P-THEMES.
