41 comments found.
Worst theme support ever. Theme is let’s say enough for develop something , but The support team don’t understand the requests and after they “resolve” the issue ,if u want a refund they don’t answer anymore. I made 4 support tickets and still no answer , and i will make more tickets until they have an answer for me. And i will write comments for people to know what they should expect when they need support. Have a nice day !
Hi, please send your ticket id. Thanks.
3124737 , 3100762 , 3132852
Okay. Thanks.
Still no answer from your QA TEAM. As i told you, i want refund. Can you talk to Zubair and make the refund asap? Or i need to talk to ThemeForest to be sure that your themes go down and sellings stops?
Hi, in home page main banner, can we add video as a background? Can you show us an example of it? In demo, I can only see video being displayed as popup after clicking a button.
Hi, please send us a support ticket. Thanks.
It was just a question. I have not yet purchased the theme. I think you didn’t even read my query. I doubt if I’ll buy this theme now!!!
Hi, you can add the video as background. Thanks.
Hello. Does it include sync with booking.com and tripadviser.com ? Thank you!
Hi, Its doesn’t sync with booking.com
having issue the instalation of theme and also your documentation url is not showing anything,
Hi, please send us a support ticket. Our team will help you. Thanks.
its sorted ..
Hi, you need to submit ticket for the help. Thanks.
can you please send me documentation?
Hi, this is documentation link https://fastwpdemo.com/documentation/blubell/
Hi, How to Add Photos to a Gallery Page V2
Hi, please send us a support ticket. Our team will help you. Thanks.
When you are looking update to add color customize on admin panel of theme?
Hi, please send us a support ticket. Our team will help you. Thanks.
I didnt comment such as “I want help”. I asked you a question.
Hi,for wordpress do i need wpcommerce / just instal wordpress ? and can i host in personal hosting?
do we need wpcommerce / woocommerce? or just instal wordpress only? and can i host in personal hosting?
Hi, please send us a support ticket. Our team will help you. Thanks.
Hi how do i import demos its not working at all i could not see any setting for the same
Hi i have seen that there is lot of restriction over the theme after buying it I want to go for refund process for the theme pls let u know how the refund process goes.
Hi, please send us a support ticket. Our team will help you. Thanks.
how do I request a refund of the theme value?
Hi I have raised the refund request but its been many days i dint got any update about a refund please check and let us know.
Hi, please contact with support team. Thanks.
I am not able to import the demos, I would like to use Beach Hotel.
Hi, please send us a support ticket. Our team will help you. Thanks.
Hello, how do I request a refund of the theme value?
Hi, please send us refund request. Thanks.
I already sent the order
Is it special price? Due to its new on themeforest?
Hi, discount for short time. Thanks.
You must add custom color feature, otherwise it’s too complicated to change every red or blue color on theme. 
Hi, Please send us a support ticket. Our team will help you. Thanks.
I have already bought this but I cannot load it to my Wordpress. Am getting this error. Warning: The magic method Merlin_Logger::__wakeup() must have public visibility in E:\Xampp\htdocs\viewpoint\wp-content\themes\bluebell\demo-import\includes\class-merlin-logger.php on line 194
Please send us a support ticket. Our team will help you.
What booking plugin is used? Are the woocommerce paymant gates avaliable? Is there an booking.com integration?
Hi, we have use WP Hotel Booking plugin. Thanks.
Hi…i would like to purchase theme… Can i book the room or add payment gateway option??
Hi, please check the demo. Thanks.
Hello there, how can I get the documentation? Cuz the link provided brought me to 404 error page
Hi, please send us a support ticket. Our team will help you. Thanks.
How about setting the room rates, is it possible to set the price night/person? One person 89 € two persons 109 and similar?
Hi, Please send us a support ticket. our team will help you. Thanks.
Is there a WP Backery version (instead of Elementor)?
No. only elementor compatible. Thanks.
Congratulations, Best of luck with sales 
Thanks.
Congratulations! Nice Work, GLWS
Thanks.
