449 comments found.
Your theme is great and it works really nice, my website www.realone.pro is up and running but I have one slight issues which is my videos are uploaded in a separate cPanel Hosting so I don’t overload the server where my website is hosted but yet my videos takes almost forever to load.
What are the best options to enable my videos load faster?
You can upload videos in media and linked directly to website. If you will load videos another server it will create loading issue. Try to make seft hosted. Thanks
HI, please could you help me, I´m traying to custumize my progress bar color of learndas and its takes de theme colors, even do i all ready make the changes in the setting of the theme.
all sow, the wigdet con lessons, topics and quizes don´t see were to traslate to spanish.. thanks
Can you try to renew your support ??
I´m looking that just now its wen i´m working on the customice and seting, and its have this issues, I didn´t use then the support since i buy it.
You can try to use loco translate plugin for translating those content. Thanks
Although I have sent 2 messages using the “contact author” button, no one has replied to me for 2 months. If you don’t get a response to my message, I will return the theme.
I didn’t receive any email. Can you send again please so that I can take care right now? Thanks
I’m looking for something like this https://see.guru/en/teachers is it possible with your theme?
Sorry it will not work. Thanks
Good day to you, kindly confirm the link for the Certificates add-on for LearnPress
I found this link online https://wp.thimpress.com/product/certificates-add-on-for-learnpress/
Can I use it with your version of learnpress?
Yes, you can use this plugin. No issues. Thanks
Thanks for the information.
I’m trying to purchase the ad-on but I got this message…
"Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements."What can I do in such situation?
What payment option can I use, I will prefer paying with Paypal.
Actually I don’t know there system. You can contact with them. Thanks
Does this theme work with Polylang?
You can try to use. Thanks
I was expecting a more professional answer. I know I can try…
We didn’t test it – it should work with polylang. Thanks
Good day to you, please I need you to fix this issue on my website.
1. After a student has made payment for the course, the confirmation page displays “Order again” Please remove that. Remove the “Order again” button from the order confirmation page.
2. And also replace the “Order again” button with a link that can enable student to be redirected to the course that they have enrolled for.
Thanks.
We can hide the button if we will add another button then we need to work on core plugin. If i will go to work on core plugin next update it will be gone. What your idea – hiding the order again button okay??
Yes, that’s a good suggestion, you can go ahead and hide the “Order again” button and replace it with a button that redirects to the course the student has just registered for with a text like “Start Course” I sent my login details to your email earlier, I just sent it again
I can hide the button but I can’t add button. If i went to do it I have to override code. that’s not relate to support. Thanks
Alright, but how can student access the course after payment?
They Can access the courses from the profile. Thanks
Okay, kindly go ahead and hide the “Order again” button
I sent my login details to your mail already you can use your email search area to search for my domain www.realone.pro you will find my login details.
Okay after doing it I will try to let you know. Thanks
Yes, please let me know once its done, thanks.
I will send you reply today – did you get email?
You don’t need to purchase the course, the login access will grant you access to most of the online courses on the website like entrepreneurship and marketing. So please do the needful, this is taking long already.
Okay again checking I will send you reply. Thanks
So how do you handle situations like this?
Do you know your used payment method have sandbox mode or not? If have try to send me access so that I can try to check it. Thanks
Yes, it does. You can see that from the paystack plugin
Your given access not working. Send us correct one. Thanks
Good day to you, please I need you to fix this issue on my website.
1. After a student has made payment for the course, the confirmation page displays “Order again” Please remove that. Remove the “Order again” button from the order confirmation page.
2. And also replace the “Order again” button with a link that can enable student to be redirected to the course that they have enrolled for.
Thanks.
We can hide the button if we will add another button then we need to work on core plugin. If i will go to work on core plugin next update it will be gone. What your idea – hiding the order again button okay??
Good day, please I need you to help redirect my add to cart button to cart page and not the checkout page. Thanks. Website: www.realone.pro I just sent my login details to your email. Thanks.
I got this fixed already, thanks
Great. Thanks
Hi there – Is it possible to have the LearnDash Registration Popup on any active page or the Home Page (main demo) instead of going to /login page ? Thanks
I already worked for you. Thanks
Hello, the mobile menu has stopped working
https://tucursodeinglesonline.com/Try to add purchase code to “About Educavo” tab hoping everything will be fine. Thanks
Where do I have to add the code?
is currently activated
did you update the theme? Or installed any plugin?
no i don’t
Please try to share your website admin access and purchase code so that I can try to help you. Thanks
Can you tell me which email I have to grant access to and where I have to send the purchase code?
I think your support is expired please try to renew it. After renewing try to send your access support@rstheme.com so that I can try to help you. Thanks
the error: https://prnt.sc/CNcbEN5_xM2m
Try to use latest theme and plugins – hoping then everything will be fine. Thanks
Hi! Im very interested in buying this template, how can I check the course layout once it is enrolled, do you have credentials for login in the live demo?
Sorry to say not available. After buying if any support needed I will help you. Thanks
Hello is there a way to install your theme and upload demo content so I can use the pages I want WITHOUT deleting my existing content on my website? Some themes only allow demo content on new websites only and some have options to upload demo content without erasing the content already on a website. My website has been up for 4 years but I want to change the current theme.
It will not remove your old content during import of our demo data. thansk
I already have a regular license for this theme. I want to install it in another website of mine and have deleted the old one. When trying to activate it on the new one, it says Active License! How could I provoke the old license?
Share your website purchase code to support@rstheme.com
how to import the downloaded demo data?! I had imported and install the theme but there is no data sample.
Share your website admin access purchase code so that I can try to help you. Thanks
there’s a problem with rselements plugin after updating elementor, learnpress and wordpress to version 6.
whenever i try to open elementor it shows this: Uncaught Error: Call to a member function get_users_enrolled() on null in /home/command/public_html/domain.com/wp-content/plugins/rselements/widgets/course-slider/style3.php:41
what can i do to fix this?
Did you try to update the rselements plugin?? For installing the updated version RSElements Plugins please try to uninstall the RSElements plugin and delete it and then go to Appearance -> Install Plugins – install the RSElements plugin again. Hoping everything will be fine. If still facing issue try to send me your website admin access to support@rstheme.com
I will try to help you. Thanks
website works fine when i degraded Learnpress, LearnPress – Course Review, Redux Framework and elementor plugins. The same error keeps coming back when i update all to the latest version. i tried to reinstall the rselements plugin and that didn’t fix it, it’s a compatibility bug.
Can you try to share your website admin access so that I can try to help you? Thanks
I am looking for a template…wp template that works and looks in terms of layout like this one here: https://themeforest.net/item/tuturn-online-tutors-marketplace-wordpress-theme/37738673
Greetings, please I will like my students to have their enrolled courses displayed in their login dashboard
Which Learnpress Plugin are you using?
The same Learnpress Plugin that comes with the theme
Please check the following screenshot for enrolled courses:
https://prnt.sc/SXW6f-krNg76This is how I want my dashboard to display, could you you help me out
Did you logged into website and check the dashboard?
Yes, I did and the dashboard is empty. You have my login details you can check yourself, please login and make the dashboard look like the screenshot you sent. Thanks
Okay after checking I will try to send you reply. Thanks
Please I just checked, its not yet fixed. Kindly help fit if please. Thanks
Please help fix this once and for all, its taking long already
Please try to share your website admin access. Still I didn’t get your email. Send your website url and admin access and purchase code so that I can try to help you. Thanks
Send to support@rstheme.com
Its sent, please check
what’s your email subject?
Email Subject: My login Access
I already sent you reply. Check your email. Thanks
Its much better now, thanks.
Great to hear – thanks
Hello Can you help to know how can i show the events on dedicated page from newest to oldest ?
Like if i have an event for 29/06/2022 and another for 07/07/2022, visitor must see the event for 29/06/2022 before seeing for 07/07/2022.
What happen now i will see for 07/07/2022 first. See on the link https://cabinet-ifmo.com/formations/ what i am trying to explain.
thanks by advence.
Try to share your website admin access to support@rstheme.com so that we can try to help you. Thanks
That is not possible even i share my admin access ?
Okay I will try to update theme within Friday. Thanks
Thanks. The theme is updated ?
No, hoping tomorrow you will get notification for update. Thanks
Hello, Still now the update is not there. Are you serious guys ?
Today I updated rselements plugin. We added options for events by adding serial numbers like 0,1,2,3…. So you can select ordering by following screenshot:
https://prnt.sc/tpJ8bRAoektHFor installing the updated version RSElements Plugins please try to uninstall the RSElements plugin and delete it and then go to Appearance -> Install Plugins – install the RSElements plugin again. Hoping everything then you will get the update of the plugin. Thanks
thanks
Welcome sir 
kindly fix this issue why your product generate auto ?
i never add these course here is 40+ auto generated learn press courses kindly check this issue https://ibb.co/hyx32kT
Sorry I think you misunderstood. These courses was our demo. You can delete those.
its to much pain full for me . kindly check this issue
Try to share your website admin access so that I can check for you.
now its 988 Every Day its increase https://ibb.co/Hd1KfjD here you can go
I told you yesterday to send me admin access did you send me??
yes check sir … i send you
Please contact your hosting and scan your website – it’s attacked maleware or not?? Also I can’t access admin check your email. Thanks
sir when i see lots of blog post i use WP Cerber Security plugin may block admin page now check again i remove wp-admin access limitation
Still can’t access wp -admin
kindly check i disable my security plugin
Username and password not working send me correct one. thanks
check sir
can you come over my whatsapp? I am going to send you my whatsapp to email. Thanks
