1294 comments found.
I updated it and trying to make it look like my old version… I’m missing a lot of things. I had in text columns with images the option to resize the image, now I don’t have it and it’s impossible to make it like it was before (and it’s so big!). Also the collection list manual, I can’t just have 4 columns without any kind of mansory design which I don’t like, just the classic 4 columns. :<
Ok found the way to use the classic collection .there are so many options lol but the text columns image resize and where is the FAQ? 
Please help me open a ticket at https://support.the4.co/ Our team will assist you accordingly. Thank you!
Hi, this is a general note to all, if your getting the “No internet Connection error” when installing the latest theme, make sure your browser is updated, clear ALL cache, log out of Shopify account and log back in. Happy days.
Thanks a lot for your information!!
Hi The4,
I am thinking of making another purchase for a client website, but wanted to know if this theme will work with ReCharge Subscriptions, Stamped.io (for reviews) and Klaviyo?
And I think that’s it. Thanks in advance.
Todd
Thank you for asking the question.
1.ReCharge Subscriptions: a lot of customers are using the app with the theme and it works fine. You can ask that app team to help you intergrade the app to theme if it is needed.
2. Stamped.io (for reviews): We have instruction for this but after purchasing the theme, please contact us directly via https://support.the4.co/. We will help you with this.
3.Klaviyo Email Marketing platform has been integrated in theme: https://tppr.me/Wdmb6
Kind regards!
What is the special offer for EComposer? Please, I want it.
Hi, please email us to the4studio.net@gmail.com so we can assist you better
Thank you
HI, is there an easy procedure to update 4.01 to 4.02? Thanks in advance
Yes you can update between 4.x.x versions. Please check this document: https://docs-new.the4.co/docs/5-update-theme/how-to-update-the-theme/#2.2.-Update-the-theme-between-versions-3.x.x
thanks a lot!
Hi, the mega menu is now worknig. Please check
It will be fixed very soon. Thank you!
sorry i thought i was replying to the comment and i was reporting, sorry i was saying i thought it was my probem, no one had talked about the megamenus, and i mentioned that the mega menu in the demos works normally, it just doesn’t work in my website
Please help me open the ticket at https://support.the4.co/ Our team will help you solve the issue immediately. Thank you!
hello, in version 4.0 I tried to create menus but they either don’t open or close by themselves, I created a simple dropdown but when it opens, in less than 2sec, it closes alone and doesn’t open again when I move the mouse, in relation to the megamenu the same thing, I created the parent, the child, the result is as expected, but as in the dropdown or it doesn’t open or it opens only for 1 sec.
Thank you for your feedback. We will check and fix it immediately!!
Hi, Is there a major structure change from 3.x.x to 4.x.x? Do we need to rebuild the entire structure again like when we moved from 2.x.x to 3.x.x?
The answer is No, unfortunately. it Kalles 4 has been fully rewritten for the better, therefore it is unrelated to the previous version and cannot be updated. Thank you!
Hi,
Just to let you know, with the new update, the confetti is not working and now instead of having $100 free shipping, it’s $1000 instead under shipping amount.
Thanks
Thank you for your feedback. We will check it immediately!
Is it possible to have Ajax: Add To Cart to show full screen on mobile like this: https://tinyurl.com/2388bry4 . This help reduce check out drop out and it will be good if you can advise how to enable it with Kallas. Many thanks
Hi, yes it can be easily done with some CSS code. Please help me open a ticket at support system https://support.the4.co/ Our team will assist you accordingly!
When you change the background color in the new 4.0 updates the mobile background wont change, only the desktop color changes.
Thank you for your feedback. Much appreciated it! We will check and fix it immediately.
Is there a guide for how to migrate from V3 to V4 ?
The answer is No, unfortunately. it Kalles 4 has been fully rewritten for the better, therefore it is unrelated to the previous version and cannot be updated. Thank you!
OK, so basically need to build from scratch ….
+1 for future versions to be easier to upgrade, this is really a lot of work 
thanks
Yes it will have the same core as the current version and you will be able to update. Thank you 
I see you just released another new update 4.0.1 …. I have spent the last day updating 4.0.0 manually …... There is still no change log or guide to update 4.x.x, so … 1. what changed from 4.0.0 to 4.0.1 and more importantly, how do I upgrade from 4.0.0 to 4.0.1 thanks
p.s. I think the mega menu is broken on 4.0.1, on a clean install, the submenu is not showing
Thank you for your feedback. We will check it immediately. Regarding the update theme between versions of Kalles 4, please check this guide at this link (it will live very soon): https://docs-new.the4.co/docs/5-update-theme/how-to-update-the-theme/ Have a nice weekend!
OK, i will open a support ticket, you can have access to my install to troubleshoot this
Yes please do that. Thank you!
The update theme guide does not explain how to upgrade 4.0.0 to 4.0.x, could you please add that or if its the same as the process for 3.x, please mention that somewhere
Yes, it is the same with 3.x.x, please help me check this : https://docs-new.the4.co/docs/5-update-theme/how-to-update-the-theme/#2.2.-Update-the-theme-between-versions-3.x.x
Hi, What is exactly is new or big with 4.0? changelog not updated
Hi, we will update a changelog today, you can see some spotlight from Kalles 4 here https://the4.co/great-news-kalles-4-0-release-announcement/ Thanks
Where is the changelog for version 4 ? the latest changelog is still 3
Hi, we will update a changelog today, you can see some spotlight from Kalles 4 here https://the4.co/great-news-kalles-4-0-release-announcement/ Thanks
downloaded and installed 4.0. I already have E-composer installed but when I go the customise theme, I getting message still asking me to instal= https://tinyurl.com/2bpllled
Hi Danny, please active theme from Theme Setting, you missed step 2, 3 https://share.cleanshot.com/0HNrvR
Thank you
Hi team Kalles, i just downloaded the new version 4.0. Is it impossible to work on the theme without the E-composer ?
It can work standalone but we recommend EComposer because it’s free and helps you break the barrier of Shopify Theme Customize (it won’t slow down your site either)
Hi, How do we know what is update when new versions become available?
Please help me read more detail here https://the4.co/great-news-kalles-4-0-release-announcement/
Im trying to see the demos but they re all password protected. Im searching everywhere but I cannot find it… Could you please provide the password to visualise the demos?
Password is: 4 Thanks
Do you have a timeframe for the release of the Home Tee Store?
It will be available in the next few days. Thank you
