261 comments found.
Hi
I am unable to find how to change the product background image https://gpllc.ae/product/silica-sand/please refer this link the image on top
from where do i change this
Hello, please check in Pages / Shop Page / Page Settings / Page Title / Background. Thanks!
Hi, pre sale question: do you have figma file in this package?
Hello james_liang_, Unfortunately not, our design is psd file.
Hi there,
I can’t reach to demo. When I see your comment and make steps until “4. Go to Admin / “Theme Name” / Click import demo to install demo data.” And I can’t see “install demo data” button. I’m waiting your reply.
Hello melikeaslnn, please give me your site info (link + admin access) via email: 7iquid.agency@gmail.com. Our developer will go check and import demo data for you. Thanks!
Hello,
Please check your email. The url you sent for the zip download is not working. I need to move forward soon.
Thank you!
Hello ar10, Please check your email. Thanks!
Hi,
This is my second time to send you a message. Hopefully I will get a response from you.
Why is it that there are parts of my theme that does not being translated.
I would like to show you and even give you access to my devsite.
Kindly provide me an email to send detailed informations.
We really need your assistance.
Thanks,
Hello brandshout, If you want to help Please contact us via email: 7iquid.agency@gmail.com, give us your site info (link + admin access) and send us a few snapshots describing your problem so that the support team can easily understand your problem for better support. Our developer will check your site and help you. Thanks!
I tried to reach to you but i have not been luck i have a few things i need help with.
Hello pmudenda, please check your email. If you do not receive a reply, please be sure to email support to: 7iquid.agency@gmail.com. Thanks!
I still need help to resolve a few things on the template. The support is not good
Hello pmudenda, What is your problem and what your email? I will double check the emails to see which one is yours. Thanks!
Hi,
We don’t use/do any translation on our dev site yet. But we would like to add Countries/Languages on the header dropdown which currently have Enlgish, Italian and French only.
How are we able to add new ones?
Thanks for your help.
Hello brandshout, that Dropdow support for WPML Plugin, Normally when you activate the WPML plugin and create a select language menu, that menu will automatically be replaced with our default menu. You can refer to the menu creation in their document: https://wpml.org/documentation/getting-started-guide/language-setup/ Please follow all if you encounter any problems please contact us again with your website login information (link + admin access), we will check again if you have problems. Thanks!
I will be using the Home Page One demo.
We will not require ecommerce, so I am wondering if it is simple to remove the shopping cart icon and replace it with a second button like the existing “Get a Quote” button, so we will have two buttons side-by-side?
I also emailed a screen grab to you a couple of days ago.
Thank you.
Hello ar10, Please check your email. Thanks!
Hello, I replied with request for quote.
Hi,
I have installed the theme and now trying to make changes on webpages, but I am getting error mentioning “Your site doesn’t have default kit”.
Request you to help me in resolving this issue.
question 1) can your this steeler wordpress theme support the following logo size ( wording only in png)
a) 500px (width) x 60 px height b) 1000px (width) x 120px height
question 2) do you have a option where we can choose A size logo on desktop view and B size logo on mobile view, which astra theme can do.
Hello proface28, 1. Yes you can change logo size in Theme Option / Logo Max Height 2. Yes.
when we edit the page or blog elementor is not loading.
Hello,
About Elementor Edit keep loading when you go edit a page by Elementor, it is recommended from Elementor that the server needs to change a few settings, please visit or contact the hosting to check and adjust a few parameters below from your server.
- zlib.output_compression — ON
- post_max_size 64 MB or greater
- upload_max_filesize 64 MB or greater
- memory_limit 256 MB or greater
- max_execution_time 300s or greater
- max_input_vars The minimum value is 4000 but the recommended is 6000.
Please try ON zlib.output_compression first, Usually this error usually appears when the server is OFF this parameter. P/S: Read More from Elemenor support team: https://elementor.com/help/elementor-widget-panel-not-loading/
Hello, I have purchased this theme and installed on wordpress, and you may view the outcome if you access onerailsolutions.com. It doesnt look anything like the theme in preview. Please help
Hello, It looks like you don’t have demo data installed, follow these steps and read more in the theme document: 1. Install and activate Theme (steller.zip if you want to custom CSS you install steeler-child after install steller). 2. Check and configs your server follow tab Server Requirements in Theme Document (Or you can skip this step and check again if the demo import has problems due to missing server config parameters). 3. Go to Admin / Appearance / Install Plugins to download and install all plugin requirements for Theme 4. Go to Admin / “Theme Name” / Click import demo to install demo data. Hope this helps! Thanks!
Thank you. When I tried to install the demo data, I kept getting connection time out
Hello vanithashrree, Sometimes it says that but the import is still complete, please try to check the front page. If you still can’t import then send me your site login information via email: 7iquid.agency@gmail.com, I will check and import for you.
Hey, urgent, there’s a weird responsive issue on the footer when I switched to mobile view, with Steeler theme.
Kindly email to nicholasng@connaq.com as I don’t have the authorization on this email account.
Thanks.
Hello ChowMC, Please check your email. Thanks!
Hello just wondering if the template is compatible with Wordpress 6 and if it is still suported for updates (last update was in Janurary). Thanks for your feedback.
Hello cotp, The current theme is compatible with the latest WordPress and Elementor versions. We will have an update in July. Thanks for taking an interest!
In Home some section is not working properly.
?
Hello, Sorry for the late reply! With your problem, Please try to delete the “Liquid Custom Builder” plugin and reinstall the new version (1.1.2) by clicking: Admin / Appearance / Installed Plugins, here will show all the plugins that the Theme requires then install Liquid Custom Builder from there then clear cache on your site. Your problem will be solved. Thank you!
Thank you, now is working fine
Hi,
Several issues with Polylang translations:
1) Texts are missing in string translations – examples: • Button Subscribe – Nesletter Contact Form https://proxessengineering.com/bg/novini/ • Breadcrumbs – Home, Projects, Product – https://ibb.co/N9hqTDV • Top header > Call us, Send Us Mail – can’t translate them How can I translate the text to my other languages?
2) Projects listing page > filtration by categories – Translated categories are not available to be added in the filter section. I cannot manage to show only several categories unlike I can when I am in the main language version – https://prnt.sc/zSxBlndZjl5l
3) Projects detailed pages – I cannot set the translated footer for the project. I cannot change the footer from admin panel of the page
Hello, 1. We are not the author of that plugin. If you can’t translate then you should ask their support. 2. Please check in the directory steeler / language / steeler.pot . All of our text can be translated according to the structure of polylang.
Hi,
You are stating that polylang is supported by this theme – https://prnt.sc/zSxBlndZjl5l. Turns out it is not quite supported since some of the theme functionalities are not covered and I can’t translate.
I don’t think it’s my job to sort these problems. Please provide me a solution.
Regarding the 3), I believe you missed answering me to this question. Here’s how the detailed project page looks from backed https://prnt.sc/vwgGaceUMj1Y and that’s how it looks in the rest of the pages – https://prnt.sc/HWnKZohWg8bs. I do not have the footer tab.
Hello, With posttype Post or Custom Post Type you set footer in Theme Options / Footer. For each separate page, you change the footer in page settings.
Regarding polylang change language, we write according to the textdomain standard checked by Theme Forest. If you can’t translate then try asking the plugin’s support because maybe you’re doing it wrong somewhere. All the clients I haven’t seen have the problem of not being able to transalte.
This is what I have in Theme Options > Footer – https://prnt.sc/OMV9k-zGrqGM. This is in the page setting in the “Projects” detailed custom post type page -https://prnt.sc/vwgGaceUMj1Y. As you can probably tell, the footer option is not appearing.
I don’t think that you are even trying to get in-depth my issue and you don’t understand what my complain is about. I think you are not wanting to take responsibilities for mistakes you’ve did in the programming aspect. I have developed many Theme Forest themes for our clients and have similar experiences with several of the themes I’ve used. The support of the themes always solving these issues for me since that is not my job. I did pay for fully working theme and the support of it to fix their issues when I spot them. Well, your theme have issues and I want you to fix them since you are stating something which is not working at the end.
Please, share email so we can continue the conversation over email. Also, I would like to arrange a meeting in order to demonstrate what issues we are experiencing with the translation. I did translate the theme but there are several places which we do not find when to translate and probably are omissions from your dev side.
Hello Limacon, I still don’t understand why you need to install footer in single project while it is getting default in theme option (like blog post). then for each separate page you choose the footer for that page (in page settings). If you really need it, I will ask my developer to add your own (not update for all clients). Please contact support via email: 7iquid.agency@gmail.com and ask to add that functionality for you. Thanks!
Hi,
We cannot set language version of the services with Polylang plugin. https://prnt.sc/CLsxEPJSgLSJ
It works for the pages but not for services https://prnt.sc/j3FMb4IRRbNP
According to what you state in the Steeler theme page, you support Polylang – https://prnt.sc/p8Nd_7fdxU5F
How can I fix that?
Hello Limacon, can you try this: https://polylang.pro/doc/multilingual-custom-post-types-and-taxonomies/
Worked! Thank you.
theme installation is giving error The package could not be installed. The theme is missing the style.css stylesheet.
can you plz help
Hello gopalghpbm, after you download package from Theme Forest, you extract it then install themename.zip file only. Thanks!
In the heder how do I edit and flags and language translation? Instead of English French and Italian, I want to change it to English German and Italian, also where do I set the link for languages? example home-it home-en home-es?
Hello peppeventura, Please check your email. Thanks!
We are using the “project carousel” and “project grid” elements. However the templates options seem very limited. Also we see a bug in one of the templates, that every click’s “target” is set as “_blank” – how do we fix this?
is there a way to edit these preset templates?
Hello staybrandnew, if you want edit more code you can edit in Theme / elementor / templates / widget / your widget you want to edit. Thanks!
