12043 comments found.
Is it possible to have a business in the directory but toggle them visible/not visible? I would like to be able to add a business to the database but not have it visible until I mark is to be visible/active.
Hi WillowCreek,
From backend you can set the status of the listing as pending from Publish then that listing will remain in content but will not display on frontend
Thanks
Hi is there a common issue when using the demo setup wizard? It is stuck on processing content. I’ve tried the demo setup wizard 3 times and it does it every time.
Hi tempting,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Edit List – at bottom of screen on right side not coming. Do we need to enable any settings for his?
Bought your license – MedicalPro for ListingPro
and now I understand that I should have asked first
Do I need to buy – ListingPro – WordPress Directory & Listing Theme
or they can work separately?? I need exactly MedicalPro (can I not buy ListingPro)
Hi NikolayNS88,
Medicalpro is an Adon and developed as solution which only works with Listingpro theme. If you want to use Medicalpro then you need to install Listingpro theme first
Thanks
if I follow your instruction https://docs.listingprowp.com/knowledgebase/how-to-install-listingpro-plugins-demo/ so I can install just like demo https://classic.listingprowp.com/ or I have to do some manual work?
Hi Elena,
You can either install with demo content and choose the classic demo, or blank then you’ll add the content. Based on your preferences.
Best Regards,
Natyra from Cridio
Customer Success Ninja
so if I will follow your instruction and install demo classic it will be looks just like on your demo with images demo products categories everything, correct?
He Elena,
Yes, You will get the same content, You need to add the locations images and WP menu by yourselves
Thanks
I did but its no images and no content there on demo theme example page https://classic.listingprowp.com/about/ it show 404 page page contact us same 404
Appointment Booking option. Would every business that placed an advertisement on this theme have their own booking option..? I am looking to have multiple businesses advertise on my website. Each one would need their own option to take bookings.
Hi aj2703,
Yes, You need to setup booking on the listings individually according to their business hours
Thanks
I’d like the have a hierarchical directory that can have the entire hierarchy displayed on one page. For example: 20 categories, each one with 5-9 sub-categories. To display the entire directory hierarchy on one page, I imagine it would be text-only. Is there any way to do that with this theme? (If you are old enough, you might remember Yahoo! directory was something like this) https://searchengineland.com/wp-content/seloads/2014/12/yahoo-small-business-800x598.png
Hi WillowCreek,
Yes, You can display all the categories on a page regardless the categories are patent or child
Thanks
Thank you. Can this be done “dynamically” – meaning, when I add a category or sub category, the change is automatically shown? I assume there is a Elementor block or code snippet or something similar that handles this?
Sorry, But that is not possible.
It is possible to pay first and then you get to the submit-listing/ page?
sunny regards markus
Hi unitednetworker,
With the current payment system that is not possible, User will first choose the pricing plan then will add the data for listing and after viewing the preview of listing user will go for payment
Thanks
Is it possible the payment button from the bottom switch to another position???
sunny regards Markus
Hi unitednetworker,
Please Open a Ticket and our tech team will help you to resolve the issue
Thanks
I am having difficulty locating how users can register
There is issue with footer 7, there is no newsletter subscription form box only a logo
Can you make the theme work with PHP8? PHP7.4 is outdated and a lot slower
Hi visualdevelopment,
In the next theme update it will be compatible with latest PHP version
Thanks
Hello , is wordpress version 6 not supported yet? Seems some issues with buttons etc with the latest version. Am trying to reinstall the theme and i cannot press the activation button , i am entering the code but not working.
Seems to be issue with SSL , whenever i am activating SSL either custom certificate or with Lets encrypt i am having huge issues , can you suggest some solution for this?
I cant open ticket , my support expired 2 years ago , please if you could just assist me with this i would be really appreciate , don;t want to renew my support for just a simple ssl issue. Thank you.
Can you please let me know what causes the issues with SSL? i will not buy another license just for this help . i will buy when i will need some real help but don’t postpone my question just because i need to renew my license , that is NOT professional from your side.
Hello I wanted to ask…if i put duration of 30 days on a basic plan, what will happen if the business don’t renew? Will they go to Free plan automatically?
Hi PremiumDealsandSteals,
There is an option provided in theme that you can choose a plan which will be associated with the listing when the paid plan will expire.
Thanks
Okay I have turned it on for Basic and premium..this means, once the duration for the basic and premium reached, their listing will be automatically change to Free plan right?
Why is this header a bit mess up?
https://gumeedent.com/wp-content/uploads/2022/06/Untitled.pngThe other headers are working fine…
Hi PremiumDealsandSteals,
Please Open a Ticket and our tech team will help you to resolve the issue
Thanks
Hi, what is your rate/quote per hour for customizing? Thanks.
Hi bouccaneer,
For customizations we have a separate department. If you need their help you may contact Here They will guide you further in this regard.
Thanks
Hello, I have 2 questions before buying the plugin 1) There is RTL support? 2) There is a mobile app (android and ios?) Thanks!
Hi getvzblt,
Clients had developed the site with RTL but it is not officially supported yet. Also Mobile app for android is available while IOS app is under development
Thanks
Please release wpbakery got a notice that says
You need to upgrade “WPBakery Page Builder” to the newest version to ensure you have any security fixes the developer has released.
My server was hacked need this to close hole.
Thank You So Much
You are Welcome..!
Hello there why is it that I always get this?
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
After few refresh it goes back to normal and after sometime it goes back to that error again…please take note that I didn’t touch anything from the coding. I only change the colors via customize section which I think it wont give such problem.
Is this a problem with the theme/plugins? Or the hosting.
Hi PremiumDealsandSteals,
Please Open a Ticket and our tech team will help you to resolve the issue
Thanks
I just purchased this theme, but Google Map isn’t fetching address. I’ve contact support but no help thus far. Here is my support ticket #237316.
Hi EdikanNoah,
Your ticket has been entertained
Thanks
Hello before I purchased I checked and there are different demo’s, where can I find them?
Hi PremiumDealsandSteals,
Thank you for purchasing ListingPro!
You can find the demo here. Since you purchased I guess you have found it yourself. If you have any post sale questions or technical questions feel free to Open a Ticket. One of our support agents will get back to you shortly.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Well, I guess those demo can be activated with your plugins. Thank you
Hello Team! The demo isn’t loading and neither is your website?? I’m getting security/SSL errors. Will this be fixed shortly? I’m trying to research a number of directory themes before this sale ends. Do you have a multivendor market place? Do you need a google API for map display or do you have other options available? Do you have PayPal split pay functionality to take commissions on bookings and events? Do you have WooCommerce/shop functionality? Many thanks, EJ
Hi EZJ,
Thank you for your interest in ListingPro!
1. Will the demo be fixed shortly?
Demo is online, please check https://demo.listingprowp.com/
2. Do you have a multivendor marketplace?
ListingPro is a Directory solution and not an e-commerce solution. You cannot sell physical or digital products out of the box. Still, you can use any WordPress e-commerce extension that supports shortcodes and manually insert shortcodes on any page, individual listings (description box), or use widgets to show in the sidebar. You may also check our Menu Management System which allows showcasing products or services on listing details. (Watch Video)
3. Do you need a google API for map display or do you have other options available?
Yes, OpenStreetMaps is now included to display maps. Only for the advanced location search features, you will need a Google Maps API.
4. Do you have PayPal split pay functionality to take commissions on bookings and events?
No, it’s not included within the theme features. To earn a commission with ListingProWP you need to install the MedicalProWP add-on. This is primarily designed for the medical directory website.
5. Do you have WooCommerce/shop functionality?
No, check the 2nd answer.
Let us know if you have any further questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
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