291 comments found.
Hi,
How can a paid member cancel their membership if they want to? I don’t see the option on the profile page.
Hi, Thanks for your purchased my theme. My theme hasn’t got option subscriber so no need cancel. Thanks
Hi, alot traffic go to my website https://semidbungalow.com.my/ but no people enquiry, would like change submit form to whatsapp button , how to do it?
Thanks for your purchased my theme. Please create ticket on our help desk https://sp.g5plus.net for further support. Thanks
Hello, I have a few questions before purchasing the theme please:
1) does this theme have multi-language support? for both property text values and form control/selector/button labels 2) can the property size be changed from square feet to square meters? 3) in the advanced-search result list, is there a way to include the option of order them by property size?
Thank you in advance
1) Does this theme have multi-language support? => to do this => you have to use third-party plugin like wpml or polylang. 2. Can the property size be changed from square feet to square meters? => My theme already has it: https://gyazo.com/0d3b46028ee83b4dba19fed1ed99f24e 3) in the advanced-search result list, is there a way to include the option of order them by property size? => My theme hasn’t got this feature. You can hire someone to build addon for it with small fee. Thanks
Hi, willing to buy this theme. i am new to wordpress. i have some queries
1)can we set plans and limit for every user for ex- if a user has subscribed for a plan that includes a maximum of 10 listing, is it possible to limit his listing to 10. 2) can u provide the demo for buying a package and using it. 3) If an agent buy a package in which only 2listing is allowed,, than he posted a property, but deleted after sometime. now will the validity of posting the property left is 1 or 2? 4) should backend admin can auto approve the property posting, or admin will have do it manually or both features are given 5)Is there a provision for gateway integration on this theme, because most of the payment will be done online by our clients. 6) can we add indian payment gateways like razorpay, etc 7)Can we add woocommerce, or its available in theme?
You can check our sandbox here: https://sandbox.g5plus.net/beyot/ Thanks
Hi, since version PHP 8 the site has a critical error:
Fatal error: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d: and now? b : (c ? d : e) in /var/www/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php on line 646
Has anyone had the same problem? Is it about updating the theme?
Thank you
solved, sorry and thanks
You are welcome. Any issue, pls create ticket on our help desk https://sp.g5plus.net for further support. Thanks
Pre-sale questions
1. Is there a demo of your backend dashboard. If so, please share link
2. Do agents have their own front-end dashboard where they can login and add new properties. I don’t want them to see the /wp-admin dashboard or admin bar
3. Does your theme allow to send automatic email alerts to subscribers? So lets say someone subscribes to receive email alerts for houses for rent under $2500 in a specific location. Will this person get an email notification when a listing like that is added?
4. Do you have a Bond repayment / mortgage calculator?
Thank you
I replied on HomeID item. Please check. Thanks
Hello, my website has stopped displaying Google maps, and the console is showing the following error: “Error: js?libraries=places&language=en_US&key=AIzaSyBEXE7ue4gzwomkKH2RM76M5D7lRsDM8gQ&ver=4.2.0:234 Google Maps JavaScript API has been loaded directly without a callback. This is not supported and can lead to race conditions and suboptimal performance. For supported loading patterns please see https://goo.gle/js-api-loading." I appreciate any assistance you can provide.
Please create ticket on our help desk at https://sp.g5plus.net for support. We will check on next week. Thanks
Is the theme compatible with Wordpress 6.3?
Yes, it have to compatible. Any issue, let us know via help desk, we will fix immediately. Thanks
Hi,
I have a pre purchase question. I can see that you have the option for people to buy packages through the website.
Am I able to set up what these packages can do? For example can I have 3 packages, package 1 allows adding max 10 properties, package 2 allows adding max 20 properties, package 3 allows adding max 30 properties?
And lastly if I don’t want to take payments online, is there the ability / option to setup the package and then not have the payment option. So, they would sign up as if they had paid but their account would remain disabled until someone goes into the admin and approves their account and then they can carry on as per normal after that?
Thanks, Simon
Hi, thanks for your interest my theme. 1. “Am I able to set up what these packages can do? For example can I have 3 packages, package 1 allows adding max 10 properties, package 2 allows adding max 20 properties, package 3 allows adding max 30 properties?” => Yes, you can do that. View sandbox here: https://sandbox.g5plus.net/beyot/ 2. You can setting payment method here: https://gyazo.com/60343eb403c5b3bfdce4fa2e266534f1 Any questions, let me know. Thanks
hi < 1: i want to ask about add agent with user permission no not and have control panel for this section like add edit delete and profile for agent
2: i want to show image agent for property listing i can’t
3: i can add watermark for image when i want to add property like forom theme as option not plugins custmization i mean if not
Hi, 1: i want to ask about add agent with user permission no not and have control panel for this section like add edit delete and profile for agent => current haven’t got. Just change in profile of WordPress 2. I want to show image agent for property listing i can’t => I don’t understand your mean. 3. i can add watermark for image when i want to add property like forom theme as option not plugins custmization i mean if not => Please search and find plugin watermark for image. Any issue, pls create ticket on our help desk at https://sp.g5plus.net for further support. Thanks
Hello, when I register a property by default it gives you the option to insert a 360 image and to enter the embedded code you have to log in as administrator and change this manually. Is there a way to always leave it in the mode of entering envevido code? thank you
Hello, when I register a property by default it gives you the option to insert a 360 image and to enter the embedded code you have to log in as administrator and change this manually. Is there a way to always leave it in mode of entering drunk code? thank you
Please create ticket on our help desk https://sp.g5plus.net for further support. Thanks
Hello there, do you have an email address as I’d like to discuss some minor customisations to the theme with you. This would be customisations that I would prefer you as the authors to undertake (paid) as opposed to me. thanks Dean
You can contact us here: https://themeforest.net/user/g5theme View: https://gyazo.com/a2f04937ff0cf8ebc77e927e96f67a11 Thanks
Hi, I have a problem with updating your “Essential Real Estate” plugin to the latest version of wordpress. If I update the plugin the sidebar on all property pages is moved to the bottom of the page. Does this appear to you? Thank you
Hi, we need check directly on your website and need more private information. So please create ticket on our help desk at https://sp.g5plus.net for further and faster support to fix it. Thanks
Hi I lost my serial key, kindly if you can help me
Please contact with Envato, our system support hasn’t got your information: https://gyazo.com/2b11f4489bda0ef7e9a7dbd9fe225ab2 Thanks
hey do this site come with an app I would like to purchase
Unfortunately, my theme hasn’t got app include, sorry for that. Thanks
Can i get it I’m ready to pay or do you know an app that can work well with the app
Unfortunately, I don’t know about that. Sorry.
Thanks for all of the information here and for the documentation. I just have two questions. 1. Can I mass-import my listings and agencies from a CSV or something? 2. If so, do you have documentation somewhere that will help with the proess? THanks.
I can see that WP All Import may work; but I can’t seem to Import or Export “Agencies”. I can only do Agents and Properties. Help?
~ Disregard, I found them in Taxonomy.
Can I add new custom fields to “Agencies”?
please create ticket at support system (https://sp.g5plus.net)
The theme features says there are Google Fonts included. I don’t see where to access the Google Fonts anywhere? Can you tell me where to access this feature?
Thanks Scott
You can choose setting here: https://gyazo.com/b482d8673d509cda6b68ed671d383093 Any issue, please create ticket on our help desk at https://sp.g5plus.net for further support. Thanks
That is not working. When I click the drop down to choose a font family, nothing happens. The menu does not open and there is no way to select any other fonts.
I am having multiple issues with the Theme. I registered at the support link above, received and email and clicked to verify. BUT on the support website it says “Your account has not verified. Please confirm your mail to verify it!! ” Please fix this issues so I can submit a ticket for all the issues I am having with this theme.
What is your account on our help desk? Send here to fix. If not, you have to use purchase code to create ticket. With your issue, I need account WordPress to login your website which can’t public here. Thanks
Pre Purchase Question: Can this theme be customized to sell land/plots…not houses
Yes, you can sell it. You should try sandbox here before purchase: http://sandbox.g5plus.net/homeid/ Thanks
I’m referring to Benaa Theme not HomeID…or are they the same?
Almost feature are the same, I send link homeid because hasn’t got link sandbox for benaa. Thanks
Hi, on the “advanced search page”, I cannot click on the property shown as results. Please see the problem on the page.
The page is created from the ERE Shortcode “Advanced Search Page”.
https://betterhome-betterliving.com/advanced-search/?status=for-rent&state=bangkokPlease create ticket on our help desk at https://sp.g5plus.net and leave your account WordPress there, our support team will check for you. Thanks
Pre-purchase question
Hi, What Multilanguage website plugin do you recommend to use with this theme. Here is a good example of a multilingual website built on your theme: https://memoshome.com/en/
Regards
Thanks for your interest. You should use wpml or polylang for multi language. Thanks
Thank you for answer
You are welcome.