Bonjour,

Veuillez ouvrir un ticket à notre bureau d’assistance pour le problème. Notre équipe d’assistance vous apportera une solution. https://thepixelcurve.com/support/

Merci

Thank you for informing us. If you have any more query or issue feel free to contact our support desk. https://thepixelcurve.com/support/

Regards

Hello,

Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/

Thanks

Hello,

Thank you for choosing the edubin theme.

1) Using the paid membership pro plugin, you can sale course by create weekly, monthly, yearly etc packages.

2) 3) Probably these features is not available with theme theme. If the features has with the LMS plugin then you can get it otherwise not.

Thanks

Hello,

You can choose the below one way for theme and core plugin update.

Method 1 – Follow the article to update theme by using the Envato API .

Method 2 – Use the plugin for update the theme by a .zip file.

Method 3 – Follow the video to update manually. https://youtube.com/watch?v=XVwt0yh0jPU

If you can’t solve the issue. Please open a ticket to our support desk. We will give you a solution. https://thepixelcurve.com/support/

Thanks

Hello,

Unfortunately, method 1, 2 + 3 did not work. I manually deleted the theme and all plugins and reinstalled everything. Now everything is up to date. Many Thanks

That’s great. Feel free to contact our support desk if you need any more help. https://thepixelcurve.com/support/

Thanks

Hello,

Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/

Thanks

Hello,

It’s a downloadable product. We cannot refund you after downloading without proper reason.

According to the ThemeForest refund policy, we can’t accept it. Please check the Envato refund policy. https://themeforest.net/page/customer_refund_policy

Using the theme if you have any query or issue feel free to contact our support desk. We will gladly help you. https://thepixelcurve.com/support

Thanks

You are most welcome !!

kindly reply my query posted on 28 July

Sorry for the delay. We already answered to your query.

Thanks

Hello,

The theme will be work just like other default WordPress theme. You can any popular security plugin for your site. Such as “Wordfence Security”, “iThemes Security” etc.

Watch the video. Hope it will help you. https://www.youtube.com/watch?v=BxLpVwupANw

Thanks

Hey, thats great – thanks a lot! Stay safe!

You are most welcome!! Feel free to contact our support desk if you have any more queries or issues. https://thepixelcurve.com/support/

We really appreciate if you give us a 5 star review on ThemeForest. Go here to do it. https://themeforest.net/downloads

Thanks

ld_course_grid_price price_USD

Hello,

Please edit your course and add the currency symbol before price. Your added currency symbol will show your course price. Follow the screenshot. prnt.sc/1xb6mpf

Feel free to contact our support desk if you need any more help. https://thepixelcurve.com/support/

Thanks

Probably you have used the elementor header footer. That’s why the logo exists from the header menu.

Make sure you have enabled the Header Footer option from the elementor settings. Follow it. https://prnt.sc/UIxBJmsEVL-2 Then changed the logo from the header menu. Follow it. https://prnt.sc/I4sfx_CjT2GN

After that, if not solved your problem open a ticket to our support desk for the technical problem. Our support team will check your site and give you a solution. https://thepixelcurve.com/support/

Thanks

Thanks I solved it

You are most welcome!!

Hello,

The user will be able to use both. It does not depend on the theme. The theme will be work just like other WordPress default themes.

Thanks

Su consulta no nos queda clara. Por favor explique más.

Gracias

Kindly explain it using a screenshot. Your query is not clear to me.

Thanks

Hi but that is not the only thing I asked you. Your customer support is becoming boring unlike before. How do I edit the footer area?

It’s a general comment section, we cannot give solution for support issues here. For the technical issue, you have to contact our support desk.

Anyway, you can edit the footer section by 2 ways.

1) You can edit the footer section by elementor page builder. To do it, make sure you have enabled the Header Footer option from the elementor settings. Follow it. https://prnt.sc/YlNOd7oFkYH3

Create a new footer section or edit the existing footer section. From the Footer menu. Follow it. https://prnt.sc/kc4C8xT0rw4o

Then select your eleementor footer from the Customiser > Footer Footer Global settings. Follow it. https://prnt.sc/JsuZ81WA1fiU

2) Or you can use the default footer feature. To do it you have to edit the footer widget area. Follow it. https://prnt.sc/gLxjDQq5edZq

I hope you understand. If you have any more query or issue please contact our support desk. https://thepixelcurve.com/support

Thanks

Hello,

LearnDash is fully a paid plugin. LearnDash LMS plugin file doesn’t include with the theme. To get the LearnDash LMS or addon plugin update you have to buy it separately.

Thanks

Hello,

Yes, you can import new data by keeping the previous data of your site. This will be possible through this theme.

However, in this case, if your previous data and new import data are the same, then it will show the duplicate.

Thanks

Wait I am talking about the demo data that comes with your theme. I don’t want my existing data being erased when I add your demo content.

Yes, it will be possible.

Thanks

Hello!!

Thank you for choosing the Edubin theme.

Yes, the same theme license will work for multiple domains. However, we provide theme support according to the ThemeForest policy. https://themeforest.net/licenses/standard

And once you buy it, you’ll get a lifetime update. No need to pay for the theme every year.

Regards

We already replied to your tickets.

Thanks

Please reply my ticket #23215

We already replied to your tickets. Now check please.

Thanks

Classic LMS (LearnPress) I couldnt import the demo content, here is the error message. Import Failed Whoops, there was a problem importing your content.

Hello,

Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://thepixelcurve.com/support/

Thanks

Hello,

Without checking the plugin we can’t ensure it. If the plugin will work with a default WordPress theme then the edubin theme will work. Such as Twenty Twenty theme.

I hope you understand. Feel free to contact us if you have any more query or issues.

Thanks