Hi.,

Thanks for contacting us and showing interest in our theme !!

Kindly mention the exact query so that we will check and let you know.

Hi.,

Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.

Hi.,

The issue has been resolved. Please have a look

OK, I found that in the Edit page, Breadcrumb section, but now I can’t find how to disable/change the line of dark green trees overlaid on the bottom border.

Hi.,

Get into Admin Panel > Pages > Edit Page > Breadcrumbs > Breadcrumbs > Breadcrumbs settings > Background > Change Background

Please refer: https://prnt.sc/1y18cqm

Or

Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.

.main-title-section-wrapper:after { background-image: none;}

Please refer : http://recordit.co/oamFj7eoau

Thank you, we look forward to help you!!..

Hi.,

1) The plugin is already activated and please ignore the message that is showing in your dashboard.

Plugins are included in our theme package, there is no need for you to purchase them. However if you want premium features of the plugin and premium support, only then you need to purchase a separate license for it.

More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/

2) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you. (free Demo Installation)

Hi Rogemarbravo.,

1) We checked your issue. The site is working fine now. Kindly have a look. Let us know if you have any further queries or issues. We are always happy to help you!!

2) We reset your forum details and share it with your email address. Please check it out.

Thanks!!

Moving forward to help you!!

Regards., DesignThemes Support.

Hi Salvatore Infermo.,

Thanks for contacting us. We have sent forum login details to your email address, web@studiosema.it Kindly check your email and you can raise your queries or issues through that forum.

Thanks!!

Regards., DesignThemes Support.

Hi extrabold_it.,

Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Thanks!!

Regards., DesignThemes Support.

OK I try

Hi.,

Thank you for contacting us.

Yes, this is possible.

You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.

Thank you.

Hi Alin.,

Sorry for the inconvenience caused. We have sent the forum login details to your email teh…@zoo…tal.ro. Please have a look. Can you please send us a screenshot of the issue via forum so that we can take a look at the issue.

Regards., DesignThemes Support.

Hello, I received, thank you. I registered a ticket.

Replied to the forum ticket.

Hi.,

Please refer : http://docs.wedesignthemes.com/adventor-wordpress-theme/

We would be happy to help out here support@wedesignthemes.com.

Thank you, we look forward to help you!!..

Hi.,

Thank you for contacting us.

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you (Free).

I made sure all the requirements are met but still couldn’t install the demo content. Do I have to reinstall wordpress after all the server requirements are met?

Hi.,

We have installed the theme and imported the dummy data. Please have a look.

Thank you, we look forward to helping you!

Note: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.

Note: we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm

Hoping for a 5 star rating from your end

Not happy at all with this theme, so much issues. Images does not seem to display correctly even after following the guide provided and no real documentation to support the user.

Hi.,

Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Image Purchase link : https://we.tl/t-gqm4qa2LcN

But we do provide gray images as placeholders for any image that is on our demo, so users can simply change them out for their own. Most of our demo images came from https://www.shutterstock.com/ or from https://www.bigstockphoto.com/

All image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/

If the issue persists, please more details about your issue, help us have a better understanding of it by getting back with any Screenshot / Video like references to our support team and we will gladly assist you.

Hi.,

Thank you for contacting us.

Our adventor theme does not support RTL language.

Hi UD3195.,

Thank you for your interest in our theme. Sorry, but we do not have the booking option as you have mentioned.

We do have a free booking wordpress plugin developed separately. Here is the link to it. You can check the plugin and its functionality. If it is good for you, then you can use it.

Hi.,

Thanks for the interest!

Sorry, we didn’t check our theme compatibility with other third-party plugins. If any issues, We will help you.

Regards., DesignThemes Support.

Hi.,

Thank you for contacting us.

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemesSo that, We import demo data for you.

Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Thank you, we look forward to help you!!..

Regards., DesignThemes Support.  

Hi 3jon.,

Thank you for your wishes and appreciation.

Regards., DesignThemes Support.

Hi Epik – Theme

Thank you for your wishes and appreciation.

Regards., DesignThemes Support.

Hi TmdStudio.,

Thank you for your wishes and appreciation.

Regards., DesignThemes Support.