739 comments found.
Hello ! How could I have a support. I would like to have a quote for variation products with your plugin. Thank you,
Hi please send your email at support@redqteam.com
Hi, a question because support is very slow in answering.
1. Allowed Times (Comma, separated) don’t work. I still have all the times (00:00, 00:30 …)
2. I got only the screenshot of the .php code of the booking form, but not the answer what I need to change in order to go directly to product page after clicking the Book Now button in the homepage form?
3. Cart icon in the header (turbo-mini-cart) – how do I change it?
4. Can I have only 1 dropdown for Pickup and Drop off location?
5. When I choose a product from the Car listing page (Book Now > Car listing), the locations that I have entered in the form at the home page aren’t the same ones that are preselected in the form at the homepage
Hi our support team looks at tickets on queuing basis and soon they will respond t your issue.
Why I cant find a Turbo helper plugin?
Hi Please open a support ticket and our technical support team will assist you.
Hello, can i have acess to demo bakend please ?
Hi Unfortunately we do not have back end demo available.
Hello, I want to translate the word “Hours” but when I translate it with locoTranslate there is no change in the cart page. For the word “Days” everything worked fine.
https://prnt.sc/F7nuJrirabm8Hi Please open a support ticket and our technical support team will assist you.
Hi, pre-sales question.
Is it possible to have a search form says “search product > > choose dates”? like this https://www.borrowlenses.com/
I only have one location for my lens rental business, if turbo theme can make it, that will be awesome for my client. They always know what they want to rent and they need to know the inventory easily and quickly.
Hi yes, from home search you can remove location
Hi, prepurchase question. Is it possible to make the search button on the mainpage (for example Turbo Bike Demo) to lead directly to booking/adding to cart of the vehicle? I have only 1 type of vehicles so the search afterwards is irrelevant. If not directly possible, what is the price for code tweaking? Thanks
Hi,
You can use a button and link it to product single page.
Hi, how can I do that? Support ticket #3050916
Hi Our support team looks at tickets on queuing basis and soon they will respond to your ticket. Please bear with us.
Hello i have some question:
1) it’s possible to set the inventory price not only for flat hours pricing, but on half hours pricing?
2) It’s possible to set the pickup hours to on hour interval and not 30 minute interval?
3) it’s possible to set price discount to exact price and not the price to remove from the totals?
4) it’s possible into pickup date exclude some hours? for example 00am to 6 am
Another question, how can i personalized the sidebar?
Hi 1.you can set flat hourly pricing but we do not have half hourly pricing 2.yes, from the back end of the woocommerce settings> rnb settings> condition tab you can set time interval to 60 3.we are not fully clear about the query. Can you please explain a bit more with an example or screenshot 4. yes, from the back end of the woocommerce settings> rnb settings> condition tab you can set your allowed times. 5. yes it is possilbe
Thanks for your reply. ok so for question 2, i have set the time interval to 60 see the attachments( https://ibb.co/pXn2MNg ).
3) see this attachments https://ibb.co/XZH8x6f I want to remove the 04:00 to 06:00 from the select.
4) i have set 08:00,20:00 but not work.
For personalize sidebar, can you tell me how can i do that?
I want to remove the Optional from Sidebar, how ca i do that? see the attachments https://ibb.co/rcTwWKR
I have set 60 to time interval but if you see https://ibb.co/XZH8x6f not work
Hi Please open a support ticket and our technical support team will assist you.
The Home search form is only showing two or three months into the future. Where is the setting so I can extend that? https://rvkcampers.is/ for reference
Hi,
We’ve updated our theme. Please download the latest version and replace the older one with the newest one. We’ve updated the search and filtering plugin.
Contact via our support forum in case of any issues. We’ve updated our documentation also.
Hi I have few questions while installing the purchased theme. 1) How did the mini cart icon on header of https://preview.redq.io/turbo/bike/ add? 2) In the ‘make your ride’ form I get the slug only for the pickup location. why? 3) In the ‘Available bikes’ filter form, How can we change the filters and in the filters I want to change the word ‘BIKE CATEGORY’. How? 4) How can we change the paging styles as https://preview.redq.io/turbo/bike/bike-listing/. 5) How can we delete the cart items.
presales. can we have two payment options? full charge and 30% for example? or only the 30% of the total price to pay?
Hi you can have either full charge or partial payment of 30% of the total price.
thanks! can customer enter his own location? or only default locations are available?
Hi Unfortunately that is not possible via our plugin. It will require additional code customization.
Hi there,
I need to know if I can handle the following case for a car rental:
Customers book by days, however, he chooses the date / time to pick up the car from the agency and the return date / time.
The system must calculate the days and apply extra charges per hour.
Lets suppose I choose the date 10-Apr-2022 at 10 am and I want to return on 13-Apr-2022 at 11 pm.
I must be charged 3 days + 1 extra hour 10% 2 extra hours 20% 3 extra hours 40% 4 extra hours or more, 100% .
Can the plugin / theme handle a case like this?
Hi yes, you can set daily and hourly rate so when user selects 3days and 5 hours then it will be calculated as 3 days plus the hourly rate
Very simple pre sale question. Can we manage aviability for bikes one by one. For example we have 10 same bikes and we would like to show aviability properly for aur customers …That is mean if someone book 5 of them for specific date another person should not be able pick date to make booking for same period for example 7 bikes. That person should get message that on selected days we have only 5 bikes available . Hope it work as we need … can not see admin demo link to test it. Big thanks for answer. Leopold
Hi Yes, our availability works as you want.
Hello ! I have a bug, but I don’t have acces to your support. It’s over. When I click on the datepicker, all the box disappear. Can you help me ? Thank you,
Hi We have checked and did not find such issues. Can you please renew your support and open a support ticket with relevant details so that our technical support team can assist you.
Hello, I update the theme to the latest version and all the search forms and views as disappear. Why?
Hi We have checked and on our end it works fine. Can you please open a support ticket so that our technical support team can assist you.
Hi, I got a problem with the turbo theme. We can’t see the search form or the grid list.
Furthermore i don’t have the WPBakery Page Builder pro licence which should be included.
Wordpress version : 5.8.3
Hi Please open a support ticket and our technical support team will assist you.
Presale Questions- Pricing should be explained at top of page, but then customer uses one calendar for pickup date and one calendar for drop off date. If same day rental pickup and drop off is same date, if overnight or multiple days, dates would be different. here are the pricing details without actual prices 15 carts but lots of possibilities All 4-person cart- 10 with short roof, 5 with long roof Certain Dates are Blocked Out and Not Available.
Low Season- April 1- May 19, September 5-October 31 Weekday 10am-7pm (Monday or Tuesday or Wednesday or Thursday) - Weekday with Overnight (Monday or Tuesday or Wednesday or Thursday) Weekday 2-Day Package (Starts on Monday or Tuesday or Wednesday) Weekend 2-Day Package (Starts Friday or Saturday) Mixed 2-Day Package (Starts on Thursday or Sunday) Week-long package (7days and overnights)
High Season- May 20- September 4. Weekday 10am-7pm (Monday or Tuesday or Wednesday or Thursday) Weekday with Overnight (Monday or Tuesday or Wednesday or Thursday) Weekday 2-Day Package (Starts on Monday, Tuesday or Wednesday or Thursday) Weekend 2-Day Package (Starts Friday or Saturday) Mixed 2-Day Package (Starts on Thursday or Sunday) Week-long package (7days and overnights)
Customer should see these prices but pick out desired days from calendar and have prices automatically populated.
Does it supprt Stock availability?
Hi Unfortunately the pricing feature that you are looking for is not available via our theme
Don’t buy it. I spend more than two months with this and it does not work properly. I had some issues with the plugin (+add-ons) so I decided to buy theme.
Spend more than 200 € with this and so many hours. I have talked with support but anything works properly.
If you want to change “general options” you have to install a plugin, but if you install the plugin it, the web takes more than a minute to work.
Of course, the plugin (redux) doesn’t work either, because the changes aren’t made.
DONT BUY IT
Hi Our support team is continuously providing you with support and if you have issues please let us know and our support team will assist you. We’ve used redux options framework to control options in our theme. So without their plugin, our options panel won’t work. It’s a must require plugin for our theme. Regarding the slowness, our theme is not slow if you use a good server with cdn then it should be okay.
hi, yesterday i leave an update to the ticket in the support system (#2946557)
Is there an estimate of when it will be answered?
Hi Please keep communicating with us via support portal and your issues will be soon resolved.