31 comments found.
Hello how do i edit the deafault header?
I want to put the logo in the header more centered in the header
Hi Tynan,
Could you please create a support ticket at the link below? https://support.wpocean.com/loginOur support team will assist you from there.
Thank you!
I am not able to activate the theme kindly suggest
Hi arvindgawde, I am sorry for this inconvenience. Can you please create a ticket at our support https://support.wpocean.com/ our support expert will help you. Thank you.
Hello, the “Loveme – Wedding & Wedding Planner” theme is compatible with WPML plugin for translations?
Yes, WPML compatible. Thank you.
I need some help. I’ve just created this new ticket #6226. Thanks!
Hello Alessandr0_IA, Thank you for your query. Our support staff will help you step by step. feel free to follow the support ticket. Thank you.
All of your demo homepages are broken and unviewable..
Hello sir, I have fixed the live demo broken issue. Please check now. Thank you for inform me.
Hi, are you able to have custom header and footer menus on different pages with this theme? Or no header or footer menu if we choose?
Yes, You can chose the header from for specific pages from custom Page Options. Thank you.
I need some help. I’ve just created this new ticket #5877. Thanks!
I already answered. please check it. Thank you.
Is this theme tested and compatible on versions of php 8.0 and higher?
Hi ThemeMasons,
The Theme is Tested with PHP 8.0 and higher versions.
The demo you are checking it’s used PHP 8
Thank you.
How can we debug it?
Hi Sockz7even,
Could you please write a ticket at our support forum, https://support.wpocean.com/
Our Support agent will help you about this issue.
also we will check and update the issue soon.
Thank you.
Hello, How can I remove the month in the countdown entirely because it make the countdown looks incorrect
Hello sir,
Can you please contact our support https://support.wpocean.com/Our support agent will help you about the issue.
Thank you.
How can I edit the general title background settings instead of fixing one by one? I recently installed a GiveWP plugin that created its own donations page but there’s no option to edit the title area background
Hi, for GiveWP custom form page option you need to enable it. Please contact our support they can help about this. Thank you.
Hello does this theme support woo commerce
Yes, Our theme support WooCommerce. Thank you.
The Countdown in counterdown hero just disappear, sitewide
Hello DigonDigital,
Can you please create a ticket at our support forum https://support.wpocean.com/ Our support agent will help you as soon as possible.
Thank you.
How can I change the countdown slider image? I can’t see the option in element or view
Hello sir,
You will find an option on Countdown Hero widget options there is a field for choosing image
Here is a screenshot https://prnt.sc/w5wc0ichai4B
For any kind of help please contact our support forum
https://support.wpocean.com/Thank you.
Hello, when the Envato Support has expired, will I be able to contact you via your website if any support is needed if I encounter an issue with the theme or will I need to buy extra support via Envato?
Hi Koco18,
We always update our theme, if we got any issue, or report our user about issue, we always fix the issue and update it on envato.
You can download the latest file from envato or contact me using our website, we will help you fixing the issue.
Thank you.
Thank you so much, I appreciate the feedback
You are most welcome.
Hi, if we purchase the theme, is it possible to have the PSD ?
Yrs sure, we will send you PSD file. Thank you.
i have problem with planner slider not working and i can’t edit in elementor showing blank
3572
Hi, Can you please create a ticket at our support https://support.wpocean.com/ our support agent will fix the issue. Thank you.
is this elementor or wpbackery
Hi MJ-Codes, We Used Elementor Page builder. Thank you.
How can I import the “Announcement Home 1” demo version?
Hello sir, After demo import just set the Announcement Home 1 from WordPress settings page. Thank you.
Hello, on the Envato store there are 2 Loveme themed ads for weddings. What is the difference between what costs 16 dollars and what costs 39 dollars? I already have Elementor Pro. Does the $16 accept build with Elementor? Thanks.
Hi exatoproducoes,
Yes, There are different, The HTML Template version price is 16 USD and the WordPress version price is $39. If you want customize using elementor you need to buy WordPress Version.
Thank you.
