1294 comments found.
hello can you tell me how to change the address and contacts in footer?
Hi, you can change the content here: https://tppr.me/MVZQN
hello, can you point me to where to change the adress and contacts in footer, please?
Hi, you can change the content here: https://tppr.me/MVZQN If you need any further assistance please feel free to reach out with us at support system: https://support.the4.co/ Thank you!
I exchanged this theme and it was surprising that it is super cool I bought other themes and each of them was a nightmare for me I use high-resolution pictures and the store was heavy I lost a year and a half because of other themes
This theme deserves to be worked on. It is the fastest theme and also has great designs. It makes the customer the best shopping experience. He deserves 10 stars. Thank you very much to everyone who worked on it. LOVE LOVE
Thank you so nuchhhhh
My login icon is not working since the last update, strange. I have an error message: javascript:void, does anyone know how to solve this problem?
Please help us create a ticket at https://support.the4.co/ We will take a look at it and help you.
Hi Team,
I has purchased theme “Kalles – Clean, Versatile, Responsive Shopify” (purchase code: db45d4f4-6f5a-46eb-9c2c-62ed302e4303) on 23rd September, 2021 for the development of my Shopify platform Vinzberry.
At the time of the demo, I could see that the theme offered review functionality for the products. Now when I am trying to enable the feature on my website, it is not working.
It’s a sincere request to please look into this as my website is now receiving considerable traffic and it has been a common feedback from many visitors.
Please look into this and suggest a solution.
P.S- Three months back your team requested us to update the theme version. I am speculating that the functionality has not been appearing since.
Please refer this document to setup reviews for your store: https://the4.gitbook.io/kalles-4.0/theme-settings/product-page#5.reviews
Hi! i noticed that the top bar has a bug, when you create a text slider in rich text block, using ;;; the slider is created because you can slide it manually, but it not slide in autoplay, can it be fixed? thank you very much in advance!
Thank you for your feedback. Let we check it if have any problem it will be fixed.
Thank you!
How come custom liquid section is missing from many places? this is really limiting how much you can customise the pages 
Sorry, double post, bad connection
We will add this section again in version 4.0.4. Thank you!
can we also get back the option to choose what colour is used for the free shipping bar? this is also missing in V4, we used to be able to choose bar, bar active and car colour …..
V4 should have more not less settings 
It all depends on Primary color option in Theme settings->COLOR: https://tppr.me/5i8UB
I know, but V3 it was independent so you could make it stand out from the rest of the site. When you use the primary colour, it blends it with all the other primary colour elements. Considering we are trying to encourage people to reach the ‘free shipping target’ this really should stand out and by using a high visibility colour.
I think making it blend in with the rest of the site is a step back in this useful sales feature
+1 vote for making it work the way V3 did
Most people want it to synchronize the style with the main color and we do this to optimize options and core. It also can be easily done by custom CSS, for example: .t4s-cart__threshold { —bar-threshold-color: red!important; } .t4s-cart__threshold .t4s-cr { color: red!important; } Hope it helps!
I totally agree, more global styling is always appreciated BUT this is a marketing feature that needs to stand out from the rest of the site. I mean you even have a confetti celebration, so you understand how this is a critical sales feature is.
Anyway, thanks for letting me know the CSS code, I will add it 
Yes thank you for your valuable comments and suggestions. We will consider this for next version. Have a nice day!
How come custom liquid section is missing from many places? this is really limiting how much you can customise the pages 
I purchased the theme. Why does your “free page builder” have a cost for just about everything? I can barely access any features to even start building my website.
Please contact us at the4studio.net@gmail.com with subject “Kalles+EComposer”. Thank you!
Hey I noticed the confetti hasn’t been fixed yet
with the 4.0.3 version
Thank you for your feedback. We will fix it very soon.
How can I look up demo content? Their all password protected.
The password is “4” please.
Hi, Is the Multi Media feature available on containers sections like tab collections, Collection List Packery, or Banner Section rather than only product page media? We wanted to use videoclip on collection page banners rather only images.
Sorry it only available for product images. You can try EComposer app, it allow you to do that: https://apps.shopify.com/ecomposer. Thank you!
Why are your documents out of date? For example; https://help.the4.co/docs/changelogs/ Out of date. What are the last changes you made?
This is the document for 3.x please. Here is new one for 4.x: https://the4.gitbook.io/kalles-4.0/installation/how-to-install-and-activate-the-theme Thank you!
The change-log link on your Themeforest purchase page is out of date.
And your last update is 20.06.2022 but on your page (https://the4.gitbook.io/kalles-4.0/change-log) 14/06/2022 with latest v4.0.2?
We will update now. Thanks.
I need help figuring out if to renew support would help my case. I’m having a left-is-right situation since my site’s language(hebrew) requires that, but it creates a problem whereas I want my pictures on the left and its on the right. Also, problems where I want the delivery&product info in categories inside the product page and not sure how to do so. Would purchasing the support again would help?
Please update your questions and attach some screenshots at https://support.the4.co/ Our steam will take a look at it, if need the intervention of the development team then we will ask you renew support later. Best regards!
How can I access documentation for Kalles 3.2.0? We recently finished working on our website and it is very unfortunate there is a new theme 4.0 and it is not upgradable, we have to start from scratch. We just spent a lot of time working on 3.2.0 and from the last few days we cannot even access documentation of 3.2.0. The pages that we bookmarked show 404 error. Please provide access to 3.2.0 documentation.
Sorry for this inconvenience. This is the document for kalles 3.x: https://help.the4.co/doc/kalles/ It’s works fine now.
Will you provide the Java Script without Minified to have customization ?
Hi, it is compressed to optimize speed. You can add your code into custom.js file or add them to Theme settings->CUSTOM CSS/JS option.
Hi there,
When will you be fixing the confetti?
Thanks
It will be fixed in versioin 4.0.3 and will probably be available next week. Thank you!!
Can I also report another bug for you?
Tabs Collection - When you add LineAwesome and you have 4 or 5 categories and the option is underline, the tabs overlap each other or when you reload the page, they space out a lot between each tab
Top Bar (Rich Text) - When you add ;;; this for it to become a slider, and at the bottom you set the seconds you want to autoplay, it doesn’t autoplay automatically.
I know my support has ended, but not sure if i’m the only one having this issue or is it a theme issue
Thank you
Please help me update all your problems at https://support.the4.co/ with pre-sale question. Thank you!
Is this theme support RTL automatically when switch to RTL language like Arabic , and go back to LTR for English ?
Yes of course, the theme supports this feature. Thank you!
where I can see the language switcher in your demos?
We will show it on demo very soon. It will show up like this for example: https://tppr.me/uRdAF
When adding product to cart, the shopping cart page shows. Where is the ajax drawer sidebar cart only show, and not show the cart page.
You can enable the “Enable ajax cart” option in Theme settings-> GENERAL PRODUCT option.
hello guys, can you point me to where to change the copy right info, please? see here: https://tinyurl.com/23te3yrh
You can change it at Bottom bar section: https://tppr.me/P2Bp0