612 comments found.
Is it require to use elementor PRO or Free elemntor plugin is enogh. Also any other paid plugin is included which we need to enable subscription.
Hi,
To like our demo, you only use Elementor Pro plugin. If you want to have multi-languages, you need to purchase WPML plugin
Thanks.
What will happen If I am not go with Elementor Pro. Please let me know what will be the outcome.
So u mean, without elementor this theme is not fitting right.
Sorry for our mistake. To like our demo, you need to use Elementor Free version only. Don’t need to use Elementor Pro
Thanks.
Hello, how do I change this header image? I have included a screenshot. https://postimg.cc/fJg5mKbH .
Thank you
Hi,
Please edit this page with Elementor > edit the column that include this element > change the background
https://prnt.sc/4U3SCDQpo4hcThanks.
Thank you.
Hi, Currently it is impossible to translate elementor Razzi widgets via the wpml advanced translation editor since the content via these widgets does not appear. An idea? Thanks
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hello! ice theme. On mobile, product page carousel does not work on the demo page where there is video. Same issue as Durotan. I want to buy a theme, it’s hard because I don’t know if this issue will be resolved
Can you please send us the screenshot to check it?
Hi, Instagram feed widget is not showing properly, it is not showing the video thumbnail, it showing as broken link.
can we change the background color of the website in to black and font as white?
Hi,
Currently the theme doesn’t have this skin. To do this, you need to custom the theme
Thanks.
How can I add additional tabs for information next to “Description” like,
Specs, Application, Wire Specification, and Strands Questions
I need 4 more tabs to add information next to the description.
https://gyazo.com/55352d06236aedd9067f91329060ddfaLike this one,
https://gyazo.com/59d3838726e73be3ae8cf807a5e0b9d7Thanks.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hello drfuri.. In contact form 7 there’s no option to add 2 coloums section as example you can see screenshot.. https://ibb.co/FwBx35R
Also, radio button and acceptance have some bugs. it’s seems unsupported in earlier update.
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hey Guys… I just installed your theme – so far it works fine.
I have just a problem with the Language. I installed wordpress in german and installed needed translation files as well.
But Some Woo Commerce stuff like: View Cart / checkout etc is still in english..
can you tell me where I can edit? Or do I have to install something else?
Cheers from germany
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
Hi, I just love this theme and I purchased it.
Question,
How do I download and install this theme from Themeforest with a few clicks instead of using FTP?
You can read our documentation to download and install it
https://docs.drfuri.com/razzi/#/download-installation/download-themehttps://docs.drfuri.com/razzi/#/download-installation/install-theme
Thanks.
How do I “DELETE” the text “HOME 3” under the menu?
its creating a huge gap between the banner and the menu.
https://gyazo.com/30b4fe35da7634efbc9fda55c8977dffHello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
My product has a lot of size with different price. Does it have option to create a variation as dropdown ? (changes the price base on size)
Hi,
The theme supports a variation as dropdown.
Thanks.
Just bought the theme. do you have a tutorial on how to make dropdown variants?
Please read our documentation to setup it
https://docs.drfuri.com/razzi/#/product-page/variable-productThanks.
your theme is very nice, will it fit on my site? https://isbul.gen.tr/
Hi,
We are not sure about this. You can create a test website to check this.
Thanks.
Hello!
Please go to any product category.
Make Multi select filter enabled.
Issue: if i try to filter any category from category filter then it displays all the products from both current and newly filtered categories which is wrong. It should only display the products which are both in ‘current’ and ‘newly filtered’ category only.
I dont want to use the ‘single select’ category filter becuase that does not fulfill my requirements.
Please provide solution.
Thank you.
i mean the Query Type of category filter is not available. Please let me know how to enable that
Hi,
The theme has an option help you enable multiple select for category filter
Thanks.
Hi! Thank you for your response! i know about the multiselect filter but that filter is not working correctly. i want to add query type AND for category filters. becuase currently it is taking OR query type. with the current query type(OR) it shows extra products which it should not display when filtering. Please let me know how to add ‘AND’ query type in category filter like you have in rest of the attributes filters.
Thank you
Hi! I have sent email. Hope i will get response soon Thanks
1. I can’t find the buy now button 2. I want to modify the color of the product price
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
I created it, waited two days and no reply
We replied your ticket. Please check it again
Thanks.
This is the theme I’d like to use forranboo shirts store, and I think it’s a great idea, too.
Thank you.
I can’t run Elementor plugin with WooCommerce plugin activated. It seems strange because when I bought your theme it said that it is Woocommerce friendly but it seems it’s not
When I want to edit my pages using Elementor plugin I keep getting this error. When I deactivate Woocommerce plugin the error disappears
So it seems that Elementor plugin conflicts with Woocommerce plugin
I`m waiting for 2 days right now and GOT NO SUPPORT.
Hello,
Yesterday, we replied you and now, we replied you. Please check it again
Thanks.
But there is no use in your answears. You asked about things I wrote to you already. I bought the theme that suppose to work and It doesn`t. You answear 1 time in a day, so today is the 3 one.
Please check your ticket again
please add Razzi header wishlist, search, profile, cart and other header tools in to elementor elements. When we create the header using the elementor these header tools do not exist in the list of razzi elementor tools.
Hi,
Currently, the theme doesn’t support editing the header with Elementor. But we will check and improve it if possible
Thanks.
Yes that’s right. But we can disable the header of the template and display the header that we create with Elementor for all the pages. For this reason, those mentioned tools will be great if they are added for Elementor as well.
OK. We will try to add it
Thanks.
I checked the latest version. But unfortunately, this possibility has not been added
Hi,
It takes much times and we need to make it carefully. So it can’t be added soon
Thanks.
Can I use the Razzi wordpress theme to sell “Ebooks” (downloadable files)
Hi,
It is possible. You can read the article below to know about this
https://woocommerce.com/document/digital-downloadable-product-handling/Thanks.
When WP 6.0 support?
Hi,
The theme supports WP 6.0. If you have any problems, please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.
In that case, please update the product description on Envato. I will wait on upgrading until that information is posted. Thanks!
https://i.ibb.co/t85yWWK/Screenshot-from-2022-06-27-16-22-14.pngWe updated it.
Thanks.
Hello drfuri.. I hope your fine. today I have just notice big bugs for contact form 7.. 2 columns not supported without this form become long to scroll or also radio button and acceptance have bugs. you can see in screenshot. I hope columns support and radio button and acceptance label will fix in next update.
Razzi theme form screenshot – https://prnt.sc/hXP8yVT25udT AND Another Theme form screenshot – https://prnt.sc/r0Ws8ZTVJQBB
Thanks
Hello,
Please create a new ticket in our support tickets system, our supporter will help you soon.
https://drfuri.ticksy.com/Thanks.