Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28307 comments found.

how to make toollip with 400px ? http://marketinglocalseo.com/ the modal is full width class=”tooltip tooltipstered”

Hi,

Please submit a support ticket here from the account where Flatsome was purchased. Otherwise we can’t verify the current support status.

Thanks for your understanding.

Conflict between UX Builder and Code Snippets plugin. When code snippets plugin is active, the UX builder just spins and does not open up. Additionally, all blog content added previously via UX builder eg blog post sliders, lists or grids, only show the raw shortcode on frontend, when code snippets plugin is active. When code snippet plugin is deactivated, UX Builder works fine and blog sections display properly on front end.. How to resolve this issue?

Hi,

We see that your support period is still active. Could you submit a support ticket here?

Our support team will be happy to assist.

Thank you, will do so.

Thank you. Nice thema

Hi,

Thank you :)

I love the theme but I’m sad that no new features have really been added over the years. I appreciate the security updates but I was hoping for a lot more demo content in the UX Studio as well as more elements and customizations. If you guys want to have a chance at competing with Elementor, you really need to step up your game. I’d also really love a feature like Elementor’s theme builder.

I have purchased every popular theme here on Themeforest including Avada, Massive Dynamic, The7, and others and Flatsome is by far the most intuitive and user friendly of all of them. I just hope they keep up with the competition. This is the 4th license I’ve purchased of Flatsome because I love the theme but they really need to add more features and content. It honestly doesn’t feel any different now than it did when I purchased my first license back in 2016. It’s been 6 years, guys. WTF have you been doing? You should have 10x the number of customizable elements that you do by now.

Hi,

We’ve forwarded your valuable opinion to the author.

Is your theme compatible with Yoast SEO plugin? Or maybe there is another plugin which will be also good for the theme? Kindly advise.

Hi,

Flatsome is compatible with Yoast SEO plugin.

When using WP Rocket’s delay JS function (in fact all JS related cache settings), the product gallery doesn’t show the images except for the first one.

Hi,

Please submit a support ticket here from the account where Flatsome was purchased. Otherwise we can’t verify the current support status.

Thanks for your understanding.

When I use a custom product layout I cannot use a custom gallery. It always uses the flatsome gallery.

Hi,

We see that your support period is still active. Could you submit a support ticket here?

Our support team will be happy to assist.

I see that I can activate “Search product SKU” but leave disable “Live Search”. I need to be able to search by sku but in the results page. Take a look to see what I mean: https://drive.google.com/file/d/1NnNDbkOb0eCK-q8-IrifADBXY_TZr3wZ/view?usp=sharing

Hi,

The search results page is generated by WordPress & WooCommerce, not Flatsome. You can use the Relevanssi plugin to extend those features.

If I use the $59 plan, it can only be used on one domain, right? And if I use the $2950 plan will it be allowed to use on multiple domains? Please help me answer this question

Hi,

Both plans can be used on one domain only. Please take a look at this doc for more information.

I found two issues. 1. If I go to “My Account” – “Subscriptions” – “View”, the change address icon does not appear. This is an issue that does not occur in other themes. 2.the variation name and variation value are not right next to each other, but are spaced one by one. I don’t have this problem when using other themes (storefront).

[Current Status] Add Gargle: don’t gargle [desired state] Add gargle : don’t gargle

flatsome theme screenshot: https://ibb.co/S63V0HB https://ibb.co/TBmphcr storefront theme screenshot: https://d.pr/i/lwUKO8 https://d.pr/i/s6TtAN

Hi,

Could you submit a support ticket here?

This was not for a support ticket. It was meant to inform you that there is an “issue”. Please consider this issue when upgrading to the next version.

If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.

Hello, Did you receive my message about the conflict between Flatsome and Smart Product Quantity by Woocommerce?

Best Regards,

Hi,

Your ticket #156149 has been forwarded to our Development Team to check.

Hi, Could you please let me know if it is a bug in the theme ?

Thanks!

Hi there, we recently wrote to support regarding a bug with no login errors displaying, we were asked for the website and purchase code , but we haven’t heard anything since, we have a live sale on now so its quite an urgent fix needed, any help would be great, thank you

Hi,

I’ve informed our Help Desk about the urgency. Your ticket #156097 will be answered shortly.

Thanks for your patience and understanding.

We have now fixed this issue and you can close the ticket

Hey, I’m facing bad support experience. I submitted support mail almost 2 days ago. Still not get any response…

Hi,

I see your tickets #156089 and 156160 were answered on time. Could you check your inbox and also the spam folder?

Hi, are you guys the owner of UX Builder Wordpress? Please how can I add alt text to the images using the plugin. My client is using it

Hi,

Please submit a support ticket here from the account where Flatsome was purchased. Otherwise we can’t verify the current support status.

Thanks for your understanding.

hey there, how can i change the color and Font size for the second level mobil menu?

I just found this CSS ul.sub-menu.nav-sidebar-ul.children.is-current-slide li.nav-slide-header.pt-half.pb-half button.toggle

But this is not editable.

Can you give me quick help?

Hi,

Could you try the CSS below?

.mobile-sidebar-slide .sub-menu > .menu-item > .sub-menu .menu-item > a {
    font-size: 30px;
    color: red;
}

Thank you for your quick response.

Your code ist now working.

Hello, I bought your theme to replace an existing theme. If I install the theme on a sub domain to modify it and then put it on the live domain, is the same license valid? Thank you

Hi,

You can see the allowed staging subdomain and local patterns for one purchase code here.

Hi, I installed the theme, but it doesn’t work properly? I need your help. Please

Hi,

We see that your support period is still active. Could you submit a support ticket here?

Our support team will be happy to assist.

Hi, is it available an HTML version?

Hi,

Flatsome is a WordPress theme. There is no HTML version.

Can you create a product page using UX blocks? I like the “stacked” layout, but want to move related items up to above long description. Any ideas?

Hi,

Please take a look at this doc.

Hey :) A lot of people have been asking this, so thought I’d ask here so we can help a lot of people.

How do you make the menu/layout align when you have a row? It only aligns if you pick collapse. If you select small, normal or lage, there’s a gap on the right side. See attached image: https://we.tl/t-1ow9mpPNpf

I noticed that’s not the case in other themes. Is that just me doing something wrong?

As you can see on image the first row (which is collapse) aligns all the way out with the layout. But the one with small gap makes space on the right.

Hi,

We see that your support period is still active. Could you submit a support ticket here?

Our support team will be happy to assist.

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