1294 comments found.
Hi, We have recently upgraded to the 4.0.3..But the site performance has come down. The loading was faster in earlier versions and after the Update the site test speeds are coming in either D or E which was atleast B in the earlier versions
The core of Kalles 4 focus to speed, performance, and functionality. And it also received positive feedback for speed from the community. Please update your question at support system https://support.the4.co/ Our expert team will take a look at it and assist you accordingly. Thank you!
Hi I am doing the switch to 4.0.3 but any menu or collection I put in mega menu does not seem to be clickable. Please help
Please update your question at our support system https://support.the4.co/ Our expert team will take a look at it and assist you accordingly. Thanks!
Hi,
Where is the update that was suppose to come at the end of last week?
Sorry for the inconvenience, that’s the plan but we need a bit more time to optimize some features so it will be available today.
There is no way to add a filter for products on the Collection sidebar page and it is fixed without the need to open a button Just like in the Gecko template
Hi, currently the theme doesn’t supported the but we will consider this in the next versions. Thank you!
hi how to do the FBT with 3.2?
I tried to find out the support document,but now its been upgrade to 4.0,but the 3.0 i still used,and it seems it does not support the FBT method,can u tell me how to do the FBT in 3.0 or 3.2 version?
Hi, please help me check this doc: https://help.the4.co/docs/product-page/frequently-bought-together/
Hi, the live demo is broken, Shopify is asking for a password.
Hi, please help me use password is “4”
Hi Just wondering will you be updating the mega menu in the future which allow us to edit the colour of the background and the text?
Currently the mega menu color depends on the Body text option in Theme settings->COLORS. However we will consider to optimize it more. Thank you!
Hi, ive updated my theme to Version 4 from 3.2, Once i have updated my product page colour swatch with the image varient some images are not showing or they are displaying as a different size, can someone advise how to fix this?
Hi friend! Please help me update the question at https://support.the4.co/ Our team will take a look and help you with this.
Hello we would like to know if its possible to filter products by color and have the product display the corresponding color variant on collection page. (have the product show the matching color variant of the selected color filter). Currently in our kalles theme when we filter by a color, the products are displayed with their primary variants not the matching color variant ..This is possible In the Molla theme. We are looking for similar functionality in kalles.
Thank you for your question, currently the theme does not support this feature but we will consider it in next versions.
Hi, Why is the theme not using our translation that we have made.. it the first theme where it do not just use the old translation ? thanks jacob
It just have like “translation missing: da.search.general.submit” on everything… but the theme we have live is translated ?
We haven’t encountered such a case, what part of the content cannot you translate? Please help me update the question at support system for easy issue checking: https://support.the4.co/
FIXED …
Please configure the Header inline section with Logo center: https://tppr.me/xERYw
Hi there,
Any news when the new update will come with the missing features that we had in 3.0?
Hi, it will be available around the end of this week. Thank you!
Hi, Like the look of your theme, seems we have a lot of nice offers.. was more to elessi but seems like its not made for Shopify 2.0 .. anyway for this theme do you have some pagespeed test as it do not seem to be a option to run it as to the password that is on the theme ? thanks jacob
Thank you so much for interested in our theme. This is our only theme that supports 2.0 so far. The core of Kalles 4 (latest version) focus to speed, performance, and functionality. The theme’s files has been greatly reduced compared to previous versions so the speed is greatly improved. Regards!
Thanks sounds great.. anyway you can make a test of the speed on like googles page speed.. or make a demo without password, så that we can test the speed ?
Hi, I am sorry but we can’t remove the password. Please use Lighthouse tool on Chrome browser to test speed: https://tppr.me/4NOMb
Great thanks… nice speed test this https://demo-kalles-4-2.myshopify.com/ was 91 on desktop and 50 on mobile .. Thanks.. anyway to get a trial version to see the back end how it works with our site that we are looking to upgrade ?
Sorry we don’t offer a free trial. Thank you 
can you advise where I can edit this, pls? http://tinyurl.com/2atnmawx
Hi, you can do it here: https://tppr.me/gnN9
My setting doesn’t have it. How can I activate it, pls: https://tinyurl.com/2yhympdf
This is an screenshot from the original 4.0.3 verion: https://tppr.me/v6fa3 . Looks like you customized the code? Pls update your question at https://support.the4.co/ Our team will check it for you. Thank you!
Hi We have recently updated to 4.0 version but we are seeing minor issues like the delay menu tab load in mobile version, Hover effect – Instead of immediate image its picking random image on hover, Sale popup- Earlier it was better when we had the select collection option instead of selecting individual products
Please update the question at https://support.the4.co/ Our dev team will check the issue for you. Regarding the Sale popup feature, we only allow 50 products, also you can combine products from different collections without creating a new collection. So that’s why it is select products instead of collection. It is more flexible than before. Thank you!
Good night, I downloaded version 4.0.3, I had already made several changes in version 4.0.2, is it possible to transfer the settings from one version to the other? I lost many hours, even days to make all the changes, I downloaded this version so that the confetti works, but I would like to avoid repeating all that work
Hi there Yes you can do it, please refer this document: https://the4.gitbook.io/kalles-4.0/installation/how-to-update-the-theme#2.2.-update-theme-between-versions-compatible-with-shopify-2.0 Thank you!
Good night, I noticed that in the wish list of the theme 4.0.2 it is only possible to add 50 items, is this normal? Or is it a bug that will be fixed?
We limit the maximum is 50 products for wishlist list. Thank you!
I have this theme on my old site but need the purchase code to work on my new site. I’ve already gotten access back to that store and deleted the theme, but I still can’t use my purchase code on my new store. How do I disconnect this code from my old website?
We already helped you
Hello team, I am trying to update my theme from version 2.7 to the latest version Kalles-4.0.3 but I am getting an error while copying the settings_data.json file to V 4.0.3: ERROR: This file contains the following errors: Error: Setting ‘use_rtl’ must be a string
Any particular reason for this?
Hi, unfortunately it is impossible to upgrade. Kalles 4 has been fully rewritten for the better, therefore it is unrelated to the previous version and cannot be updated. We apologize for the inconvenience; while using Kalles 4, you will have to configure everything from scratch.
Thank you for your quick response
hi, how can i install facebook pixel on kalles them oneproduct ?
There is no option to config Facebook Pixel from the theme side. Please do it in Shopify backend. Thank you!
