Hi,

It’s working fine on my demo site. You must enable the tour post type in: YOAST SEO > Search Appearance > Content Types.

If it still not work, please submit a ticket to our support website. Our dev and supporters only provide support in there, not here

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Hi,

Unfortunately, we don’t have fixed deposit amount.

Thank you for your interest by the way .

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Oh ok, yes, it will be done by end of August.

Confirm…end of August??

Yes, before end of August.

Example: I have one tour. For this tour I offer two packages: a “VIP” package and a “Classic” package. My VIP package is only available every Monday, and my Classic package is only available every Saturday.

There is a way to do that ?

Hi,

You can try to set it like this one: Setup different price in different date: https://www.youtube.com/watch?v=0JbytES3GOk . We don’t have an option to select the package before the date when booking, sorry.

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Hi,

You can change it in: Tourmaster > General > General Settings.

=====

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.

However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )

Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.

Hope you understand this.

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hi sir, thanks for your reply, i did change date format to dd-M-y but still appeared in back-end in price setting is y-M-dd please see https://ibb.co/TTFRC8c

Hi,

The setting only apply to the front-end, sorry about that.

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Hi,

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.

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Hi,

I’m not sure what’s wrong, could you provide wp-login/website address to support.loc@goodlayers.com with your purchase code? After verify your purchase, we will check it together.

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You can check its payment options here : https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/?categoryIds=28680&collections=product&page=1

Hi,

1. Could you specific about the plugin you don’t get in the theme package folder and take a screenshot with it so we can understand it better?

2. You can change how the mobile menu displayed in: Goodlayers > General > Navigation > Secondary/Mobile Menu Type and Secondary/Mobile Menu Style. If you need more than that, it’s not possible. Keep Update With Us On
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Layer Slider

Hi,

The Layer Slider doesn’t include in this theme, please check our theme detail again.

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I found it in the downloaded files. I’ll check it and get back to you

Hi,

I saw that you already found the demo data file now, I hope everything will work fine for you now.

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As i read in a comment Woocommerce Payment update is ready and will be released once new demos are ready. You can send core updates (which includes woocommerce) if asked, Will you send?

When can we expect official release of update with Woocommece payment?

Hi,

Yes, sure. If you need it first, we can send it before official release.

We don’t have ETA yet but shouldn’t exceed two weeks from now.

Cheers!

Thank you.

Hi,

First of all, thank you for your interest

For the demo, we will try to add more soon, but at the moment, we’re focus on the update so we don’t have enough time to create more demos.

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Okay, can you share what exactly is coming in the update?

Hi,

With the update from my director: the update we are working on are a few more demos. However, the new core features are now done(ie hotel booking, Woocommerce payments.) So you can choose to purchase the theme and start working right away. And if you’re in hurry, we can provide the new core features directly to you first(but just new demos that are not finished yet.)

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What is new in Woocommerce payments. Will Woocommerce payments helps in tour book checkout.

the new core features are now done (ie hotel booking, Woocommerce payments.) So when will update this feature on theme?

Hi,

- Woocommerce payment supported mean you can use the payment gateways from Woocommerce for checking out process : https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/ We don’t have this feature earlier.

- Our core system is ready now, just the demo(design) that we are working on. However, it’s not available in the current version. You just need to ask manually from us so we can send you the file for this after purchasing the theme.

Hi,

We are working on it but if you’re in hurry, I can send you the new Tour Master plugin first so you can try it.

Just send me the message via the form in our profile page.

okay thanks

Hi,

You can change the money format in Tour Master -> General Settings -> Money Format.

You can check my screenshot to understand it better: https://imgur.com/a/H62G7il.

Video record my screen: https://photos.app.goo.gl/bP6fWDQJCHtfwKMD7.

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.

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Thank you! Really appreciated

Hi,

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much!

Also, I don’t see purchase label in your username so if you not purchase it yet, please purchase it first before you can submit your ticket in our support system.

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Hi,

1. No, it’s not possible.

2. You can shown the exact date in the tour information and sort it by the tour date in the page builder element.

3. No, we don’t have that option. I guess you can use the print feature from the browser instead.

4. They can book and pay later but it will apply to all the tours without exception about the location.

5. Yes, it’s possible to cancel a tour but you need to remove the order if you want to restore the steats.

6. No, it’s not possible.

7. No, it’s not possible.

8. Yes, you can setup it as onepage.

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Ok thanks. Maybe it will be good idea to add QR code and reading app to your theme and you will have perfect event ticket management tool usable to any event booking

Hi,

First of all, thank you for your interest

You can set the fixed date in the tour system.

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Good, thanks. Ok I have more questions. Can I set capacity? I mean I need set capacity form example for 200 people and capacity automaticyally count down as people book to zero. Then booking is closed. Another question, can your booking app generate QR code which can be read on event premises and mark people as checked in?

Hi,

Sorry for the late reply, it’s possible to do, you can see how it work in my video: https://www.youtube.com/watch?v=9U2TloA2gD8 .

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Can you try to login again? If still doesn’t work, please send me the purchase code and the username in our license portal so we can check.

Please send it to contact@goodlayers.com