287 comments found.
Hi there, no more updates?
The big update will be available within the next two months. Thank you!
when i was buy your shopify thme is good but i think it is same like shopify i can not install demo import why it doesnt work dont send to me demo import link i read and again it doesn’t work
Hi, please help me create a ticket at https://support.the4.co/ and then send me your ticket ID. I will check the issue on your store. Thank you!
When will there be updates, i have wait for a long time
We are redoing the entire core of the theme so this big update will take longer than previous minor updates. We will release a new core in about two next months. Thank you!
Demo import does not work. Please cancel license and issue refund
Hi there, please refer this document to import demo data: https://help.the4.co/docs/installation/how-to-import-demo-data/ If you have any technical issue please don’t hesitate to contact us at support system: https://support.the4.co/ Our expert team will assist you accordingly. Thank you for your patiencetly!
I followed the guide. The imported pages are broken
Please open the ticket at https://support.the4.co/ We will check it for you.
I’ve opened a ticket
Hello, theme looks nice. Question about filter. (1) Below are two illustrations for collapsible filters: (a) https://gifyu.com/image/SNXwr (b) https://gifyu.com/image/SNXKf
Might be a newb question, I can set filter like “(a)” in Drupal, but can I set the filter in this theme be like “(a)” which is preferred, or at least “(b)”?
(2) Based on your live preview, the “products” webpage is “instantly refreshed” upon visitor selects any single one filtering option. So if visitor wants to select 3 filtering options, the webpage will be refreshed 3 times. Can the visitor select every filter options that he/she wants -> hit “filter” button -> then webpage is refreshed with all the filter options applied? i.e. the webpage is refreshed just once
(3) ETA for the version supporting WP v6.x? Thanks!
Sorry for the late reply. and thank you for asking us. #1,#2.We did not have that kind of Filters yet but I will note your insight to my Dev team, Thank you very much! #3.We can not provide the specific time but We are trying to update to WP v6.x as soon as possible. Best regards!
I use kalles for shopify and would like to try it on wordpress. How similar are they? Can I purchase and see how it works before registering the activation code (I have 2 wordpress, 1 is already functional, the other one is built. I would like to try it on the functional first before deciding whether to purchase a second license.)
Hi, the Kalles theme is for two Wordpress and Shopify platforms and we have tried to make it similar in functionality but there are differences due to being on two different platforms. You can deactivate the license from dashboard to use it for new one (https://tppr.me/OGqwg). Thank you!
Hello, it’s been 3 months since Kalles woowommerce hasn’t been updated, and yet it was promising at the start. When will there be updates?
Hi dear friend! We decided to upgrade the entire core of the theme and replace it with a new algorithm. so it will take some time to finish. Hope you can wait patiently. Thank you very much!
We bought the theme but we can’t use it, we installed the license for another domain (trial purposes), but the domain we were going to actually use was also inactive. Can we change the domain license we use?
I’ve helped you. Next time you can deactivate the license from dashboard: https://tppr.me/Y34Qu
Hey guys did you by any chance remove the permanant sidebar / filter system in the themes newest update ? we seem to have lost this feature ? We need to have this feature availabe as our shop is using that and we cannot use the drop down filter option! thanks in advance.
It seems you are using Shopify theme 
Hello, I notice that since April 4, 2022, your themes have not been updated. My question is whether there will be other updates? If so when are they scheduled?
We will have a new update this week. Thank you!
Great work!
Thanks a lot!
Where to begin. This has to be one of the best themes for woocommerce on the market. Out of the box it has features that I had to use Beeketing for. And since Beeketing discontinued all suppport, that means that it breaks sites. This Theme Is perfect, lightweight and super fast. I had a couple issues and this developer helped me out within a day. Thank you for this amazing theme and amazing support.
Hi there, again.
How to use similar product design? https://kalles.the4.co/demo/fashion/product/leather-watch/?wc-single-style=3&wc-extra-position=2
please check this link. We want to use this – tabs position is ok for us. This is our website and we can’t find similar design – https://www.woyoyo.com/product/tallis/ – if you can check it, our description tabs are bellow under the images.
Thanks a lot!
Any news? Thanks
Excuse me, sir, I;m posting from my private user profile, your theme purchased my client, “Ivaneberidze”
We will update the option for this tab design in next version. For now please create a ticket at our support system, our team will help you directly. Thank you.
Hey guys,
I was just about to buy the kalles template but i realized that my WP is already on version 6.0, and the template only goes to 5.8.x. I’d like to know if there is any updates coming up soon, or if it’s possible to already use it on 6.0.
Thanks for the support.
Thank you for interested in our theme. Yes sure we are planing to update theme for Wordpress 6.0. It will be available very soon.
your theme is very nice, will it fit on my site? https://isbul.gen.tr/
Thank you for asking the question. You will receive all the demo data just like we provided on the demo. Best regards!
Hi there dear The4
i have questions:
1) We are using your theme, it is sooo cool (My client “ivaneberidze” purchase it). I setup and everything is perfect, but – We have WHITE logo, please see our home page (https://www.woyoyo.com/) this is so cool, but when you open any inner page, due to header is white, logo is invisibe (white header + white logo). How can we use another/black logo for inner page? How is it possible? Can you give us some tutorial?
2) We want to use Gift Card plugins for selling gift cards. Can you recommended any free or paid gift card plugins for your cool theme?
3) We have some Out of Stock products – when you turn on some fake numbers of stock feature it shows that – Our product really is 0, but in stock is for example 10 products 
Any ideas to control fake stock feature per products?
Cheers <3
Any news?
Hi friend! Thank you for asking the questions: 1.Please update your question at https://support.the4.co/ Our team will help you solve it.
2.Please try this one: https://www.flycart.org/blog/woocommerce/5-best-woocommerce-gift-card-plugins
3.Unfortunately the theme doesn’t support separate option for each product.
Kind regards!
I got the update of the theme I bought for shopify before few months so I want to use it now for WordPress because the update show me I can do it but I tried it’s not working can you tell me how please
Sorry so much for late reply but you can only use Kalles Shopify theme on Shopify platform. You would need to buy the “Kalles WooCommerce” for Wordpress. Thank you!
Hello,
Your theme looks awesome! However, my website has already some content. So, I guess I can’t just import a template without messing everything up. In this case, what is the best way to replicate a template?
Thank you, Regards
Sorry but there is no option for just importing content. You can only choose between demo to import : https://tppr.me/4hbTJ
Ok, so if I want to get a template, I have to import all the demo data, and then, I will have to replace the demo data with my content. Am I correct?
Yes that’s right 
for every issue in the theme you ask the user to open a ticket on https://support.the4.co/ you dont give any support here on the comments like many other theme authors give
I’m one of the first buyer of this theme and even after 5 months of purchase all the demos that were shown on themeforest as theme demos are not ready whats the use of free 6 months support
there will be surely many bugs in new demos and support wowuld be needed
looking at this that iam a regualr user of wordpress the author promised me free 6months extension of the support and now when iam asking for it they are denying to add it
and after the support ends the i wont be able to create any ticket on the support website of this theme
atleast give what you have promised
The support system has no option to change the time supports for exception like you. You will have to use your current ticket and report the technical issue on that. We will help you. What words show that we reject you?
okay thanks for the clarification and let me know will i be able to create new ticket on your support website after the support ends?
https://prnt.sc/0v0fbsET0PAG with this I thought he is saying that you already got 6 months with theme so that it and no extensionbut thanks for keeping your words
All the tickets that were on were deleted by you and now i cant get support that you promised and there are still bugs in the theme and some options are missing
Please open the new one and then send me the ticket ID. I will assign you to this theme.
I am not raising a ticket for this because its not a problem
But strangely i couldn’t find a setting to customise color and style of product details and price
That contents has default style, however you can overwrite the theme style using custom css code. For example, change the price color:
body.single-product .price { color: red!important; } You can add the code here: https://tppr.me/Ez2Wt Hope it help