12795 comments found.
Hello!!
why this https://woodmart.xtemos.com/megamarket/product/face-mirror/ layout overwrite all my settings in product and now i cant go back to default, i cant restore my product view!
Hello,
Sorry, but your question is not quite clear. Could you please clarify what you mean and send some screenshots or examples?
Kind Regards
Dear Team
Are there any plans to make a new demo with the directory looks like concept? Many grid elements that display new custom fields not only for product grid purposes, various card collections can will work and adapt with another custom post types for listings other than products?
Hello,
Sorry, but your question is not quite clear. Could you please clarify what you mean and send some screenshots or examples?
Kind Regards
Hii,
In short like you create some of “Card Widget” variation and style but support not only for product post type only but working with another custom post types too
https://pasteboard.co/Dgu66JL2aW46.pnghttps://pasteboard.co/lTcJ5khnO5UG.png
https://pasteboard.co/UYvjP2vrWAe5.png
https://pasteboard.co/GwkeAL94oMhD.png
Hello,
We will consider this as a feature request but we don’t have plans to add such functionality at the moment.
Kind Regards
Thank you
Pre purchase question: Would it be possible to use the theme for a food festival event (especially the “demo-food”)? I really like the design of the theme, but I wouldn’t need the whole woocommerce features, as I would sell tickets for my event through a 3rd party. Or do all customers use that theme only for woocommerce sites?
Thanks
Hello,
Of course, you can use our theme without the WooCommerce plugin also.
Kind Regards
Hello, I have a problem with the new “layouts” theme function. I use WPML and I made 2 Products archive layout types. For the first I set condition (include) for the shop page, the second one, I set condition (include) for the product categories.
I allowed in WMPL to translate “layouts”. In every languages I add a text block into the “condition (include) for the product categories” where I put a text with a simple link. I translated this text in every languages what I use, and when I go into the original product archive layout link like: https://www.sitename.com/mmg/woodmart_layout/product-archive-layout/
The languages switcher works fine, the extra text block with the text show me the well translated text doesn’t matter what languages I switch to. BUT! If a list is a category page like: https://www.sitename.com/mmg/termekkategoria/limiters/?lang=en
The text never switch a language, ONLY those elements change what are dinamic module like sidebar, sorting etc, but the text block content never.
Why is that? Could you tell? I use your newest theme version and the newest WPML too.
Thank you for your help.
Hello,
Try to apply the following patch via Dashboard -> WoodMart -> Patcher. https://gyazo.com/49cf0065ea1576d1a5bed701e0ce6eab
Kind Regards
Thank you, it works fine!!! 
Great, you are welcome!
I have a problem when a person clicks on Forgot Password, it goes to the WordPress login interface
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hello,
How do I set the filters to appear above the product grid, like shown in the following demo: https://woodmart.xtemos.com/shop/?opts=product_archive_layout_5I’ve installed the new megamart design you’ve just released.
Hello,
It is possible with our custom shop page layouts only. Here is documentation for this https://xtemos.com/docs-topic/shop-page-builder/
Kind Regards
Hi, I bought the template and I am using the “Electronics” template. What configurations should I make to obtain a score of 97 and 100 in Google Page Speed?
My current score 15 and 60 is https://pagespeed.web.dev/report?url=https%3A%2F%2Fgatitosygatitas.pe%2F your help please.
Hello,
In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like WP Rocket. You can find our guide about how to optimize your website built with our themes here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards XTemos Studio
Hello, thanks. in my case I have Brotli, does GZIP necessarily recommend me?
Hello,
We didn’t compare these methods so we can’t say exactly which one would be better for you.
Kind Regards
Hi , Is it possible for you to send me the template as an easy install package(easy installer)?
Hello,
Thank you for purchasing our theme.
You can download our theme installation archive in your account on ThemeForest. Then install it via Appearance -> Themes and follow our easy setup wizard. Find more information in the documentation here https://xtemos.com/docs-topic/installation-process/
Kind Regards
Hello team,
I would like to ask you a pre-sale question!
1. Can users buy products as gifts for other people?
or
2. Send a custom message along with the order?
I firmly believe this would is a must-have feature!! If you don’t have them, will you consider adding them on your next update?
Thanks in advance for your time.
Last question, once you install the theme, is the process of updating to newer versions easy without conflicts for data/users etc?
Hello,
1. Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
2. WooCommerce has an additional note field in the checkout form. https://gyazo.com/8c66bd051d63fcee9af4025aef236e67
3. You can find an instruction about our theme update process in our documentation here https://xtemos.com/docs-topic/update-the-theme/
Regards
How to make main header menu as full width. Suffering more with lack of width to show menu bar in the header.
Hello,
Please, send us a screenshot so we can better understand what you want to achieve.
Kind Regards
Website needs full width header like showing in image.
https://pasteboard.co/rhJd9VQ8Fh3n.jpgYes, you can find this option in the header settings. Find more information in our documentation https://xtemos.com/docs-topic/global-header-settings/
Kind Regards
Website is loading takes long time and working on website and admin panel looks very slow and takes long time for each and every operation.
Kindly provide the Optimization and performance notes for this theme to works blasting superfast.
Hello,
In general, our theme is already optimized and doesn’t have too many resources to make your website slow. Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images, or other resources. So we suggest you remove unnecessary plugins, install some kind of JS & CSS optimizing plugins like WP Rocket. You can find our guide about how to optimize your website built with our themes here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards XTemos Studio
How to hide Promo popup, there is no option Settings -> Shop -> Promo popup
Hello,
You can find this in Theme Settings -> General -> Promo popup.
Kind Regards
Hello,
Please tell me how to change the video play button icon in the product page gallery. I want to change the icon to the one for 360 degrees. I tried with this custom css: .product-video-button>a:before{font-size:26px !important;content:”\f102”} I also tried directly changing \f101 s \f102 in woodmart\css\parts\woo-single-prod-el-gallery.min.css but the icon doesn’t change.
Thanks!
Hello,
Most likely your page is cached therefore you don’t see changes. In this case, you need to clear the cache or disable the cache plugin and check the issue again.
If that didn’t help you, please send us your admin access so we can check what is wrong on your side.
Kind Regards
Dear xtemos, in the new demo design “megamarket” the short description has been removed, even if short description is enabled in the template options. Is there any reason why you have turned off? Thank you in advance
Hello,
Do you mean the short description on the product page or on the shop catalog page? Please, send us a screenshot so we can help you.
Kind Regards
Dear xtemos, Yes, I mean the short description on the product page. The short description is enabled in the template options but it’s not showing. Also at your demo (https://woodmart.xtemos.com/megamarket/) website I can’t see any product with short description. Like this page: https://woodmart.xtemos.com/megamarket/product/2-dl-square-set/ Kind regards
Hello,
You need to customize your single product page layout in Dashboard -> Layouts -> Single product and add the short description element there.
Kind Regards
Dear xtemos, Thank you, but it is not allowed. Se here please: ( https://jmp.sh/mbKvPkF ) Kind regards
Use the element that comes with our theme and not with Elementor. It is also shown on your screenshot.
Kind Regards
Thanks team WoodMart , I look forward to version 7.0 I think there’s a lot of cool stuff, Have a great day, remember to pass my words on to all your team! 
Hello,
Thank you very much! Sure thing
Kind Regards
Hi may i know why after upgrade to latest version the search bar on the header bar showing like this http://imgur.com/yR6VPzb
Hello,
Please, disable all external plugins temporarily and switch to the parent theme. Send your website link so we can check the problem.
Kind Regards
Please, switch to the parent theme and send us your admin access so we can check what is wrong there.
Hello,
I want to inform about a problem
After commenting on the product in the last update, it does not stay in the Comment section. Redirects to product description section In the product description section, after the product description, your evaluation is awaiting approval section.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Such a awesome theme and I have been using for last 3 years. Really appreciating your your work and features updates
Some of the features, I am really missing the following features.
1. Page sidebar for the Company Profiles.
2. Font Awesome don’t updated to the latest one. It has tons of new icons.
Kindly do the needful in the nearby updates as soon as possible.
Hello,
Thank you very much for using our theme. We will review all your recommendations for future updates.
Kind Regards
Hello,
Is there any chance that you will consider adding “Estimated Delivery date” on your theme? I believe it’s very important as some products might take 1-2 working days to deliver, while others might require more days. So it would be important for store owners to inform their users about the availability of their product and the estimated delivery date. I really wonder why such complete system is missing this feature.
Thanks in advance for your time.
However I firmly believe that it would be best to include it in your theme.
Hello,
Thank you for your recommendations. We will consider this for our future updates.
Kind Regards
Hello, how can I disable all the sale labels on the site?
Hello,
Here is documentation for our theme labels that will help you to understand how they work https://xtemos.com/docs-topic/product-labels/
Kind Regards
Hello, This doesnt have all the options. When I turn off all the labels, the sale label still shows. I want to disable the sale label.
Hello,
Sale labels come by default with WooCommerce and are shown on all products that have sale prices. You can hide it with CSS only.
Kind Regards
