299 comments found.
Hi I haver a presale question. I just wan to check how is the support like for this wp -theme. Do you use elemento or WP Bakery for the editor? and also for the Hero section silder what do this theme use
Hi there
This theme works with the SiteOrigins page builder.
Hero section sliders have multiple options like Flexslider, Revolution Slider, Layer Slider all bundled with the theme.
Thanks
so far is there detail documentations or youtube video guide for this ?
Also is the theme bug free enough for a smooth general and essential setup?
There are enough docs available for theme https://support.imithemes.com/documentation/adore-church-introduction/ and page builder https://siteorigin.com/page-builder/documentation/
Theme is updated regularly for security, bugs and compatibility.
I’m trying to make a staff page like the page from the Adore Church Preview Website “Meet Our Staff” but the job position titles (or meta data) are not showing up on my page. Only the names and contact/social is working. What is this called and how do I add it?
https://www.kingswaychurch.ca/meet-our-team/This is a snippet of what I have for one of the teams:
[staff title=”Pastoral Team” number=”2” cat=”Pastors” column=”6” type=”1”]
Hi there
Please make sure that you are using the latest version of the theme and have activated all the required plugins(at Adore Church => Plugins page).
To get your website checked open a ticket here https://support.imithemes.com/help/ticket/new
Thanks
Does it support eementor page builder?
Hi there
Officially Adore Church supports and use SiteOrigins page builder for the demo you see. It comes with custom page builder widgets which can be added to pages build with Elementor. You can create your website with using Elementor and can add theme’s built in widgets in your pages as required.
Thanks
please which page builder does this come with? does it support it elementor?
Hi there
Officially theme utilises the SiteOrigins page builder https://siteorigin.com/page-builder/
Widgets of this builder can be used with Elementor as well as described in this blog post https://siteorigin.com/widgets-beaver-builder-elementor/
Thanks
Please consider adding redux framework as a required plugin in the code so that the theme options is visible by default without having to search through the comments here or try to get support.
Hi there
First of all a very Happy New Year to you. Yes, the next update will have the Redux in the plugins list.
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Hello – How do I change the email address the contact form goes to? thank you
Hi there
If you using the theme’s built in contact form then it is sent to website administrator which can be changed at your Dashboard => Settings => General and if you are using Contact Form 7 then check for your form at WP Dashboard => Contact
For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new and my team would be happy to help.
Thanks
Hi Support, my website is experiencing significant slowness to load, and my developer suggested that it might be due to the theme. I would be grateful if you could assist me in resolving this issue.
Hi there
Checkout the methods we recommend for better speed https://support.imithemes.com/knowledgebase/speed-up-your-website/
For my team to assist you with checking the website please open a ticket here https://support.imithemes.com/help/ticket/new
Thanks
I am unable to access the support ticket as it indicates that my support has expired, despite never having utilized it. I followed the instructions to install a plugin to speed up the website but it was the same issue. I also disabled all other plugins, and eventually disabled the theme, which allowed for normal loading. It appears that the issue stems from the theme. Urgent assistance is required to resolve this matter.
You must have an active support to open a new ticket. You can easily renew it by following the steps here: https://support.imithemes.com/knowledgebase/how-do-i-renew-my-theme-support-coverage/
When you disable the theme, there is actually nothing much left to load on the website which is why you see speed improvement.
Also you may want to check your events recurring count. The 999 is the maximum limit you can use but it should be limited to couple of events only and for all other events you should use this only as required. As setting 999 for the events will put a lot of load on your server resources which ultimately throws 500 error on all the pages where the events are displayed.
Thanks
Awesome theme! Been using it for over 6 years! Can you check out the AdoreChurch core plugin. It won’t activate with Wordpress 6.2.x as of May 15, 2023.
Hi there
Thanks for your comment and for using the Adore theme for 6 years 
I just had a look but couldn’t replicate the issue. It would be great if you can share some more details about the error by writing an email to envato[at]imithemes.com or open a direct support ticket at: https://support.imithemes.com/help/ticket/new
Thanks
We recently updated our website and moved it to a new server. Now the monthly calendar view (shortcode) is not working.. everything is empty and does not look like your demo – https://demo.imithemes.com/adore-church-wp/events-calendar/. What can I do it to fix the monthly calendar view?
Hi there
Would be great if you can open a support ticket here: https://support.imithemes.com/help/ticket/new My team would be happy to check your website.
Thanks
I cannot cannot create a ticket.. gives me an error. Can you give me support via email on this issue caused by a theme bug?
Sorry, support is provided by the tickets only. If you see it as a theme bug then I can report it to my development team and they should take care of it in the next update of the theme. Thanks
Okay, how else can I create a ticket if the portal you provided is not working for me? Please direct me to a better option as this feature not working on our website is becoming an issue. Thanks
Please make sure that you have an active support for the theme to be able to open a ticket.
Theme Options has also disappeared for me. How do we get it back? Thank you.
Hi there
Please make sure that Redux Framework plugin is active on your website https://wordpress.org/plugins/redux-framework/
Thanks
Hi, In after I updated version to 3.2 (from 3.1) theme-options folder was removed from wp-content\plugins\adorechurch-core\imi-admin\ and I lost “Theme Options” tab (wp-admin/admin.php?page=_options) How to returmn it back? Please help!
Hi there
Your ticket about the same should have been replied. Please follow up at the support centre.
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The option to change the name of a Custom Post Type does not work. I have changed Sermon to Newsletters. [https://snipboard.io/VRKzyx.jpg] Saved the option, flushed the permalinks, still shows Sermon. I’ve cleared any cache, turned off cache, still doesn’t work. Sermon still displays in Dashboard and front-end in Breadcrumbs. However, Newsletter displays in the URL. [https://snipboard.io/QDdbpR.jpg] Using WP 6.0.1, Adore Church 3.1, PHP 7.4.3
Hi there
Please check if the screenshots shared are opening?
Thanks
Here are new links: https://snipboard.io/HbJFT9.jpg https://snipboard.io/m3ENrx.jpg
Thanks for the updated screenshots. I just checked this function at my end but couldn’t replicate the issue. I am able to change the custom post type including the ‘Sermons’ to ‘Newsletters’. It got changed in the dashboard menu as well as for the post slug.
I would suggest you to check if the AdoreChurch Core plugin you are using is the latest version and no update is available for it at your Wp Dashboard => Adore Church => Plugins.
For further assistance please open a ticket here: https://support.imithemes.com/help/ticket/new
Thanks
is theme compatible with WPML or other language plugin?
Hi there
AdoreChurch is compatible with the WPML plugin.
Thanks
can be easily used video from youtube/vimeo instead of slideshow?
Hi there
You can embed videos from Youtube to your pages/posts. To add videos in place of slider, you can use Slider Revolution(included in the theme).
Thanks
Hi few questions 1) can QR code be generated. If not is there some integration with some QR generator plugin?? 2) is wire bank transfer or cash to be selected as payment method? 3) Can admin see list of people who bought ticket? 4) what page builder is used? 4) Does it work flawlessly with WP 6?
Hi there
1. Sorry, there is no QR code generated for this theme’s built in event manager.
2. Only payment option for the event booking is PayPal.
3. Admin can see the registrants in the WP Dashboard.
4. This theme comes with special widgets for SiteOrigins page builder. These widgets can also be used with Elementor plugin if you need.
5. Theme is compatible with WP version 6.0
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What is the default address for the sermon list page? It doesn’t appear to be a post-type page on the demo site. I’d like to just have the archive page look like the “Sermon List” page in the preview.
Hi there
For the archive to function make sure you have not checked this option https://a.cl.ly/OAu6RJzx at Theme Options => Custom Post Types => Sermon.
For the other page which you have created by using the Sermons List/Grid widget should not use ‘sermon’ as it’s slug instead you can use ‘sermons’ or something else.
For more questions or concerns please open a support ticket here: https://support.imithemes.com/help/ticket/new
Thanks
Thanks so much! That solved both of those issues!
That’s Great! Thanks
Add Core Features Of Theme is failing on wordpress 5.8.1 and 5.9.1. Returns with a “Sorry, you are not allowed to access this page.” My former backup is corrupt so i have to restore this so please kindly respond. Thanks
Hi there
You can try installing the core plugin manually from your WP Dashboard => Plugins => Add New. Core plugin zip archive can be found inside your theme’s folder => framework => tgm => plugins.
For further assistance please open a support request here: https://support.imithemes.com/help/ticket/new
Thanks
Anyone else having issues with HTML5 videos not embedding and displaying properly? I’ve been trying everything to sort this out and it seems to be the theme’s at fault.
Hi there
If you would like to report this as a bug then please share more details at envato[at]imithemes.com
Thanks
unfortunately, the support team reply isn’t that fast and my support has been expired. So I will ask my question here. How can I reset the theme on WP so that I have the default pages again.
Hi there
Can you send me the ticket which was closed due to late reply of the team? Tickets are closed after 20 days with no response from either side.
About the theme reset, there is no such option however you can reset your website and import the demo again. To do so you can use WP Reset plugin.
Thanks
I’ve been happily using this theme for my church for about five years now. It has been great except for one thing that I’ve never been able to solve. Our sermon podcast descriptions don’t show up in third party podcast apps like Apple Podcasts, Spotify, Google ect. Anyone else have this issue?
Hi there
Would be great if you can open a support ticket here: https://support.imithemes.com/help/ticket/new so that my team can check your website.
Thanks
Sorry, my support is expired… that’s my biggest complaint about this system. Instead of getting a year of support that I didn’t need any help in that time, it would be way better to get a set number of support tickets included so I could get help when I need it.
I understand but we are bound to follow the Envato guidelines about the support system. You may contact Envato’s support about your concern https://help.market.envato.com/hc/en-us/requests/new