183 comments found.
Hello, I can not make the exchange of logo, I tried by all means. Could you show me the way? And I would like to leave the site in pt-br would have a place for me to do the translation or some plug-in that you can recommend
Hello
You have to edit it by elementor. To do it make sure you have enabled the Header Footer option from the elementor settings. Follow it. https://prnt.sc/p9j6H5z8h94U
Or you can follow the video. https://drive.google.com/file/d/1OxLaCK9dmAHd5G21TLugiAr89hrB5RDA/view
If you need any more help feel free to contact our support desk. https://raistheme.com/support/
Thanks
Hello, in this template has how I check how many classes the user has attended?
The theme is compatible with 3 LMS plugins. LearnPress, LearnDash and Tutor LMS plugin.
- For Tutor LMS you can check the students from here. See it. https://prnt.sc/Dm3rdIytOwpR
- For LearnPress LMS you can see it from here. https://prnt.sc/jSlTidUAyg1k
- For LearnDash LMS you can follow the video. https://www.youtube.com/watch?v=nhgtBJxuf3E
I hope you understand. Let me know if you have any more queries.
Thanks
Hello, in this template has how I check how many classes the user has attended? Could you send me a dashboard template too?
Hello,
Unfortunately not possible to show the theme admin dashboard.
The theme compatible with 3 LMS plugins. LearnDash, LearnPress and Tutor LMS plugin. It depend what LMS plugin you have used.
Thanks
Hello, in this template has how I check how many classes the user has attended?
The theme is compatible with 3 LMS plugins. LearnPress, LearnDash and Tutor LMS plugin.
- For Tutor LMS you can check the students from here. See it. https://prnt.sc/Dm3rdIytOwpR
- For LearnPress LMS you can see it from here. https://prnt.sc/jSlTidUAyg1k
- For LearnDash LMS you can follow the video. https://www.youtube.com/watch?v=nhgtBJxuf3E
I hope you understand. Let me know if you have any more queries.
Thanks
Hi there,
I purchased the theme Gostudy from your shop. I have installed it and there is no LearnDash plugin. Can you please send it?
Thank you.
Hello,
Please open a ticket to our support channel. Our support team will give you a solution for this. https://raistheme.com/support/
Thanks
I just purchased this theme and have decided not to use it after checking it out. How do I get a refund?
Hello,
It is a downloadable digital product. After downloading without proper reason according to ThemeForest Refund policy, we can’t accept it. https://themeforest.net/page/customer_refund_policy
Using the theme if you see any issues or need any help, please open a ticket to our support channel. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Nevermind, I figured it out. It is changed in the site settings. Most themes have this in the customization page. I recommend adding this.
That’s great!! If you have any more queries feel free to contact our support desk. https://raistheme.com/support/
Thanks
I’m unable to change the homepage for my site. I cannot find the page to change the homepage for the site.
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
Hi, I want to migrate the theme from one site to another. How can I export my current theme with all the contents? Thanks
Hello,
Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://raistheme.com/support/
Thanks
The biggest drawback of this theme that there is no icon available for cart and search on header when open in mobile. There should also be option/icon of cart and searh on mobile header. Have a look on it https://prnt.sc/WJY4yXBse_gp
Hello,
Please open a ticket to our support channel. Our support team will help you for this. https://raistheme.com/support/
Thanks
It was not about the support, it is my suggestion/recommendation, that you must add these options/icons on for mobile devices, make the website more functional and easy to navigate for the users.
It’s not a bug. You can show cart or search option by the mobile header. If you can’t show it please open a ticket here. https://raistheme.com/support/
Thanks
Dear Support,
I am getting some errors during the import of demo data. My selected theme is Online Academy Learn Press. But I get an error during import always.
Can you assist me in importing correctly so I can continue with customizations?
Website: https://https://elite-traininginstitute.com/wp-admin (Credentials will be sent to your support page)
Your urgent support is required.
Hello,
Please open a ticket to our support desk for the problem. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Hello, your online academy demo looks lovely. Will I be able to import that as a starting point with one click and then change the content? Your installation video no longer exists due to a deleted youtube account? https://raistheme.com/docs/gostudy/
What is the difference between the LearnPress and LearnDash demos? Thanks!
Hello,
Yes, you can able to import LearnDash LMS dummy data using the one-click feature.
If you can’t do it, please send us a support ticket here: https://raistheme.com/support/ Supporter will help you.
Best regards!
Hello 1-is this theme speed-optimized? 2-can I import more than one demo toa take some sections from here and there for the homepage? 3-I’m planning to change my theme to this one, would the transition be easy? would you provide support if I ran into any problems? thank you.
Hello,
1) Yes, you can enable speed optimisation option from the Gostudy theme setting. See it. https://prnt.sc/bRgk10H7W216
Or using third party speed optimization plugin you can do it.
2) Yes, the theme is build by elementor page builder. Using elementor you can copy or move elementor section.
3) Yes, according to the ThemeForest item support policy you can get support from us. Using the theme if you need any help feel free to contact our support desk. https://raistheme.com/support/
Thanks
thanks. I have just purchased your theme. Can I activate it first on my testing domain and get it ready and then reactivate it on my main domain?
Yes, you can do that.
Thanks
1. How to show defult sidebar like this > https://prnt.sc/ana_NlDzSWZT on my course > https://prnt.sc/M4plHKXYCTk0
2. How to show sidebar & image like this > https://prnt.sc/aZ1UHoRxlEyS on my course homepage > https://prnt.sc/6ixGF6yuKD2k (I cannt edit in my elementor https://prnt.sc/xgxdlqP3TQLo
3. How to make visitors can not click author profile > https://prnt.sc/KmhD2cksTtUl
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
I have a weird problem with AWS Lightsail and your Theme
http://ip_address.com/wp-content/bitnami/wordpress/wp-content/plugins/gostudy-core/includes/extensions/custom_header_builder/custom_header_builder/field_custom_header_builder.cssit’s saying I have a bunch of files 404 but I noticed that the path is wrong. how can we fix this?
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Hi – trying to update and getting error
Sorry, you have to configure envato market plugin on your site. To do it follow this article. Or contact our support channel.
The link to your site errors.
Can you advise on how to do this please.
Simon
Hello,
Follow the article to configure the Envato Market plugin. https://thepixelcurve.com/how-to-update-themeforest-wordpress-theme/
If you can’t do it please open a ticket to our support desk. Our support desk will give you a solution. https://raistheme.com/support/
Thanks
hello: questions before purchase : 1- can admin prevent an instructor to delete a course if there is students enrolled it ? 2- can instructor and student private contacted ? 3- can hide a course from enrolling and searching and keep it in student dashboard? 4- can set validity of a course in 5 years ? 5- can set commission per instructor and per course ? thank you
Unfortunately, these features are not available with the theme.
Thanks
After updating elementor and al other plugin, I am getting the following error
Deprecated: The $control_id argument is deprecated since version 3.5.0! in /home/learnfastng/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php on line 304
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
While importing the demo (learn press) this code is shown: Error: parsererror (200)
Hello,
Please open a ticket to our support channel for the technical issue. Our support team will give you a solution. https://raistheme.com/support/
Thanks
Hi please I have a few questions 1) Is it possible to change the Add to Cart button text to Buy this Course 2) Is it possible that when the user clicks the Add to cart button it goes to a register/login page before redirecting to the payment page
Unfortunately, these features are not available with the theme.
Thanks
Hi, LearnPress under there are no course categories. Please let us know how edit course categories
Hello,
Please open a ticket to our support channel for the technical problem. Our support team will give you a solution. https://raistheme.com/support/
Thanks