Hi,

If I’m understanding it correct, you want to disable the tour service. Please check our video about it: https://docs.goodlayers.com/create-tour-service/ .

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Hi,

Yes, it still available. Thank you for your interest .

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Hello, thank you very much for answering, I have tried everything you mention, I have tried it in different browsers cleaning the cache.

Leave only the basic plugins for the template to work.

I also have the latest version of your Travel Tour template and wordpress 6.

Later I have tried again to make a modification in the “homepage” from the administrator and the same thing happens as before, when saving in the “save PB” button it shows me the window with the error that I mentioned before: “Please refresh the page to try again. If the problem still persists, please contact administrator for this”.

After trying this several times, I always get the following error in the browser: “You do not have permission to access this resource. The server cannot read the htaccess file, deny access to be sure”

I have also tried different versions of PHP in server (even the latest version), to see if that was the problem.

What does not allow me to even enter wordpress, I can only do it via “ftp”, and I have to wait around 30 minutes for access to be publicly allowed again.

Another drawback is that I cannot do any test on a version installed on my “localhost” to identify the problem, since the template has a unique purchase code.

If you like, I can send the WordPress passwords so that you can verify the error yourself, obviously not publicly.

Looking forward to your response dear developer, thank you very much in advance!

Hi,

Could you send an email to: support.loc@goodlayers.com and we will take a look together?

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I sent an email to the email you indicated Tnx!

Hi,

You can change it in tour element: https://i.imgur.com/CBILXP3.jpg or if you want to change it in archive page, please take a look in: Settings > Reading > Blog pages show at most.

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Perfect thanks – changing in Settings worked a treat

Hi,

Glad your website working again now.

I would appreciate it if you could please rate the Theme and like the assistance under my support, means a lot to me. Thank you.

You can rate it with your ThemeForest account at your downloads page, precisely at this link: http://themeforest.net/downloads and hover over the 5 stars for our theme.

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Hi,

1. Can you try to disable all other plugins first and see if it’s fixed or not.

2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/

3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.

After you updated the theme and still have issues, please make sure to follow this.

1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.

2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.

3. Go to theme options and click on ‘Save Changes’ button.

Let me know if this helps or not.

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Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here

Please also provide wp access + site url so we can check on it directly.

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much!

Hi,

First of all, thank you for your interest .

Yes, you can translate everything to your Turkish language.

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Hi,

We’ve updated our theme to fix this problem. Please update our theme and then check it again.

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Hi,

Please make sure enable the tour post type in the YOAST plugin.

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Hi,

Can you provide link to a tour with that issue so I can check it?

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Sorry, it was my mistake, I didn’t clear the cache. After doing it, it works fine for me.

Hi,

I’m glad it’s working for you now. Have a nice day!

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Hi,

Can you please submit a ticket to our support website? Our dev and supporters only provide support in there, not here

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here: http://support.goodlayers.com/purchasecode.png )

Thank you very much!

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Can you try to submit a ticket again? I think it should be fine now.

Regarding the demo import, please provide us the detail with wp access in the ticket.

Thanks!

Hi,

Yes, please update our theme to the latest version and check it again.

Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/ .

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Thank you. I have successfully updated the new version of the theme which contains two parts, the main theme and chile theme. right? but I also noticed the tour date has been setup until 2023, no more than that year. Now I need to post my 2024 tour package, have you considered that situation?

Hi,

Please make sure you already update the travel tour theme to the latest version, it’s already 2026 in the tour master plugin latest version.

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Hi,

Could you provide more details to: support.loc@goodlayers.com and we will take a look together?

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Hi,

Thank for your answer. I think I know this bug because I’m not update Wordpress and plugin on my website.

Hi,

It’s good, thank you for update.

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Hi,

Please send an email to: support.loc@goodlayers.com and we will check it together.

So sorry for the inconvenience.

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Hi,

1. I’m sorry but it’s not possible with the original features, please consider to hiring a freelancer to do it for you.

2. We’re trying our best to release it at the end of the month.

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​ Hi,

You can change EN to EN by following my video: https://www.youtube.com/watch?v=iMNTjTUEzcc&t=487s .

For the loco plugin, we’re using the translate method to apply the new EN text to override the default EN text in the pot file, so as long as the translated file is available, it still works for you even the plugin deactivate/delete.

For you need to go to: wp-content/plugins/tourmaster/include/tour-option.php file to change it directly.

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Hi,

Thank you for your suggestion.

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Hi,

Our theme already have the mega menu, please check our docs:https://docs.goodlayers.com/creating-menu/ .

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Hi,

You just need purchase one license only. You can check more detail here: https://themeforest.net/licenses/standard .

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