163 comments found.
find it. thanks
You are welcome!
Hey there, I just extended support but I am not able to submit a ticket. Would be awesome to get help here.
My original question:
WPML is not compatible with zikzak core plugin. It give me a fatal error. But when I deactivate it, it works fine.
Would be awesome if you guys can take a look.
Kind regards
Hi! Please try again. I just updated your data on the forum.
Hello !
I have updated the theme to 1.1.13 and still have the elementor error (for v3.6.5.)....
Details of errors : Une erreur de type E_ERROR a été causée dans la ligne 510 du fichier /home/**/public_html//wp-content/plugins/zikzag-core/includes/elementor/init.php. Message d’erreur : Uncaught Error: Class ‘Elementor\Schemes_Manager’ not found in /home//public_html//wp-content/plugins/zikzag-core/includes/elementor/init.php:510 Stack trace: #0 /home//public_html//wp-includes/class-wp-hook.php(307): Wgl_Addons_Elementor->save_custom_schemes(’’) #1 /home//public_html//wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #2 /home//public_html//wp-includes/plugin.php(474): WP_Hook->do_action(Array) #3 /home//public_html//wp-content/plugins/elementor/includes/plugin.php(646): do_action(‘elementor/init’) #4 /home//public_html//wp-includes/class-wp-hook.php(307): Elementor\Plugin->init(’’) #5 /home//public_html//wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #6 /home//public_html//wp-includes/plugin.php(474): WP_Hook->do_action(Array) #7 /home/*/public_html/
thanks for telling why it’s still not working please… maybe it could help other people
You also need to update bundled plugins.
thank you for the answer 
I updated manually the theme in FTP…but i didn’t see that there was an option in WebGeniusLab > Theme Plugins > Zikzag Core update
All works fine now
You are welcome 
Hi I recently changed my hosting, and needed to install Wordpress from scratch. However, it is the same domain, the same website.
When I went to install the theme, and activate the license, I received the following message:
THIS PURCHASE CODE ALREADY REGISTERED
Could you please reset the code?
Hello! You can try to activate the theme.
Hi I am experiencing the same issue as orricco. Everything is updated. Please advise
Hi! The latest theme version is 1.1.13 and it works well with the latest software.
Hello, my website is not working because a fatal error in ZikZag Core.
Error Message:
Uncaught Error: Class ‘Elementor\Schemes_Manager’ not found
Error caused on line 510 of the file.
What should I do?
Hello! Please make sure to update the theme and all bundled plugins. The issue was caused by the automatic Elementor update.
All the things were updated, but still not working.
The latest version is 1.1.13
The demo layouts are all messed up, is this theme compatible with latest wordpress? all demos layouts are all over the place and missing elements
Thank you for inform us
We fixed it. You can check our demo now.
Yes, our theme works well with the latest WP version.
Brilliant, thank you!
Hello, can you please reset the license code? I want to use the theme on another website. Thank you
Done.
How easy it to change the colours from orange to another colour – including the graphics?
Yes, you can change color wherever you want with the theme options and modules settings. Graphics should be changed separetly with the graphic editor.
Thanks – are the graphic psd files an extra cost or can you supply them for free?
We share it for free after theme purchase.
Same issue site crashed due to zikzag- my support has expired is the updated version in the new installation. this is insane
Hello! Please make sure to update the theme and all bundled plugins. Most likely the issue is related to the automatic update of some modules and an outdated version of the theme.
Hello, the plugin ZikZag is making the WordPress to crash, then, I have to deactivate it. Is that because the theme is not compatible with the newest PHP version?
Hi! First of all, try to update the theme and all bundled plugins. If the issue is still there, you need to submit a ticket to our support forum and provide more details.
Thanks for the reply. There are not updates available for the ZikZag plug-in, and its current version is 1.1.3 per my Plug-In page, and the Theme is also up to date per WordPress Dashboard. Since my support expired, what are the options to correct the issue and get assistance?
There is an available 1.1.12 version. Please download it and update the theme.
Thanks! I had to downloaded from my ThemForest profile, and then I uploaded into WordPress mannally. Now, my site is back up again.
Great! You are welcome.
Hi, once again we are having som issues with ur theme. all plugins disabled (execpt core theme plugins), but we are not able to make changes to the site or template files unless we deactivate elementor pro. Which renders parts of our site not being able to edit now.
Hello! Your issue isn’t standard. Please submit a ticket to our support forum. We will take a look at it.
Hi ! Is the theme Zikzag already compatible with wordpress 5.9 ? And if not, when will it be ? To update the theme, I must download the lastest version in the envato market or is it possible directly in the admin ? Thanks for answers
Hello! All our theme works well with the latest WP version.
Is this compatible with WordPress 5.8? And are the stock images/illustrations included?
Yes, it is. All our themes are compatible with the latest WordPress version. You will get the same site as our one. This theme has a lot of unique images designed by our team. So all of these will be there too.
HI, theme haw 1 year for update you will make an update soon? Thanks
Hello! The theme was recently updated.
Oh sorry, i dont get message from themeforest THanks
You are welcome
maybe you should mention somewhere that in order to have the right functionality with the demo import to make sure “date based upload folders are enabled” in the media section @ the options.
Wasted lots of time to get to this solution to my “there are lots of images missing” in the imported pages problem.
Maybe you can fix this, so imported files work without date based folders enabled.
have a nice day & greets
Hello, you can submit a ticket to our support forum and our specialist will check the issue.
Hello, I deleted my old website with the theme and wanted to install the theme on a new website. Unfortunately, when I entered the Purchase code for Activate Licence, I got the message that it is already in use. Could you reset the code? Thank you
Done. You also can do it in your WordPress dashboard.
nice Work
thanks
which demo page have mega menu? Before buy it I like to see the demo page first. thanks.
We don’t have an example on the demo. But we created it locally: https://prnt.sc/1uq3ckr
Hello, I seem to have no control over when the mobile header replaces the main header. This seems to currently happen at 1350px, which is way too big in my opinion. Is there a way i can change this so that the mobile header replaces the desktop one at like 996px?
Hi! You need to submit a ticket to our support forum. https://webgeniuslab.ticksy.com/
