12832 comments found.
Hello, I have a problem with my google social login after updating the theme. I configured the google social login in my website the same way I did before that has worked. When I click on the google login button it opens the google “choose account” popup, I choose an account, it looks like it is logging in, the pop up is closed and then nothing happens. The user is not logged in and the page doesn’t redirect or shows any processing. Do you know of any theme issue or some code that can fix it?
Hi,
Read my answer here: https://helpdesk.27collective.net/questions/question/social-log-in/answer/307883/
Thanks, is there an estimation when it would be fixed? I made the changes and got a blank and not clickable google button.
Hi,
Send me an email from here: https://themeforest.net/user/p_27collective
I’ll check why it’s not working in your site.
Hi, I updated the theme to v2.9.3 and my google social login button has disappeared from the login page. how can I fix it?
hi, any update on the google login bug? I updated the theme to v2.9.3 and my google social login button has disappeared from the login page.
Hi is there any updates coming for mylisting theme or it’s development is paused due to all focus being shifted on Voxel.
As since last year there have been no major improvements in the theme.
Hi,
Yes we are working on an update, there are different teams working on each theme.
Hello, is it possible to see the admin panel? Do you offert customization services? Thank you 
Hi,
We can’t give you admin access unfortunately. Yes we offer customization services.
Hey, I checked all your preview themes in PageSpeed and for mobile performance it gives me 36 which might hurt my SEO in the long term. For desktop its perfect but I’m worried about the mobile page speed. As I saw it is an elementor based theme I suppose it is very hard to speed up the site. I really like your theme and want to purchase it but Im concerned about the speed. Do you have any solutions to that? Thanks!
Hi
Performance optimizations are made regularly, but it’s more than that. The pagebuilder and Woocommerce have a big role and there’s little we can do in some aspects so manual optimizations are needed on site basis. Things like image lazy load, critical CSS, cache are key.
I suggest checking out our new theme aswell. https://getvoxel.io/Can it work without Woocommerce for a simple payment (not recurring)?
Hi,
If you want to use paid listings you need to use woocommerce.
Hello is it possible to translate everything into italian with loco translate? Thank you
Hi,
Yes you can translate the whole website in Italian.
Its been two days I am waiting for a quote for customization. till now no response from author side.
Hi,
I will tell them to check it. What’s your username there?
Mapbox has an api that is active as it finds the location when you type it in. However upon saving it does not save the location. You go back into the listing via the edit button and no info is there just the location box.
Migrate Listing Location Error: Could not find locations table.
Why is it not finding the tables?
Hi
This can happen if database engine is not set to InnoDB Please check article https://helpdesk.27collective.net/questions/question/guide-listing-locations-and-or-work-hours-not-working-post-update/Many thanks. I had to regen the cache also as per instructions and it all seems fine now.
Hi there, I hope you are doing well…
I’m facing a problem here. It’s about the logout function. I know that there is the confirmation at the dashboard page when people click to logout. This is fine for me. But its not the problem here.
The problem is when people click now they are sent to a 404 error page. How can I fix it?
PS: I tried but I can’t remove the woocomerce plugins and add it again. I don’t see the deactivate button on plugin page.
Hi,
It’s possible you’ve translated or changed the slug of the my-account page. If that’s the case go to appearance > menus > woocommerce menu > and update the link of the logout.
Hi Guys, The theme has not been updated since May 2022, are you planing on releasing a new update soon ? There are some bugs that need to be fixed, also some performance issues when there’s a lot of ads, and a design refresh (maybe).... Thanks.
Hi,
We’re working on an update which will address the reported bugs.
Hello,
When i look at my website in Chrome, accent color wont show. It shows blue instead of accent color. When looking in safari it is shown correct?
How can i Fix this?
Many thanks!
Hi,
Most likely you have mixed content in your site meaning that some of the files are loading in http and other in https. You can use a plugin like this one to fix the issue: https://wordpress.org/plugins/ssl-insecure-content-fixer/
Thanks! It worked!
Antoher one: When i click on determine my location it is saying:
“You must enable location to use this feature.”
Where can i do it?
Hi,
You must enable location in your device. That message also shows if your api key is not configured properly
Okay, well it does work in Chrome but not in Safari. Safari do have locations on.
Any tips?
Hello, I have checked, but my safari browser does support location services from other websites… Only here its not working… please help…
Hi, I upgraded my site to 2.9.2 and Open Now filter is not working properly and display closed listings… how to fix it ? thanks
never mind i got it working thanks
Hi,
1. Theme tools > performance > data updates > Migrate Work hours
2. Performance > preview cards > regenerate cache if you have cache enabled.
Hi, I am interested to buy Voxel in order to upgrade my existing MyListing website. My questions are: Can a MyListing website be converted to a Voxel website?... I mean importing the existing data, listing and so on? Can I install a Voxel beta purchase on a temporary domain name? thanks
Hi,
Join the Voxel group and we will answer any question you have about Voxel there: https://www.facebook.com/groups/4190348667668957
Hi As soon as I update Elementor, the whole website goes down showing “The site encountered a critical error.” The error has been on for quite a while. Is there any information on how to update the Elementor plugin and keep the website working?
When I have Elementor version 3.5.6, everything works okay. As soon as I update it, the website goes down.
My Listing : 2.6.5
Hi,
You’re using an old MyListing version. Update it and then you will be able to update Elementor as well.
Mamanged to update it via Envato plugin. Thanks
I love your theme, congratulations!
But I’m a bit worried about the performance (Core Web Vitals). Are you planning to optimize the code the same way other themes are working with to improve that?
Or can you please point me to a website with great optimization so I can take a closer look at it? as the demo doesn’t show many options and I was not able to find much on the comments area.
Thank you in advance!
No answer yet for a pre-sale question? mmm
Hi
Performance optimizations are made regularly, but it’s more than that. The pagebuilder and Woocommerce have a big role and there’s little we can do in some aspects so manual optimizations are needed on site basis. Things like image lazy load, critical CSS, cache are key.
I suggest checking out our new theme aswell. https://getvoxel.io/Thank you. Is this theme compatible with MyListing?
Voxel is a theme itself, it doesn’t need any other theme or plugin for directory aspect
Hi,
Can you pls explain how to enable Mapbox Globe in explore page map section? Related info by Mapbox here: https://www.mapbox.com/blog/globe-view/?utm_campaign=email%7Cblast%7Cglobe-social&utm_content=Globe+view+-+social+CTA&utm_medium=email_action&utm_source=customer.ioHi
This is not currently supported
Hi
I have a pre-purchase question. For each of the listing, is there a way that a vcard QR code be generated from the fields (Name, Phone, Email, Address) that the listing owners fill up in their profile page and have the QR code automatically displayed on the listing page? If this feature is not currently available, do you do custom development?
Thank you & looking forward to hearing from you.
Hi,
It’s not available. You can use plugins that generate qr codes for this and display it in listing page using the shortcode block. We haven’t tested this solution though.
Thank you very much for your prompt response. I have tried several plugins but it does display the QR code automatically.
Looking to build a job listing/ directory site
1) i need a employer listing page like this – A-Z listing eg img : https://ibb.co/QmT7qCk
2) need employer detail page like this eg img : https://ibb.co/ScXnxkL https://ibb.co/wcKQ8JH
as am looking to build a job directory, i need job listings page, job detail page and also a separate page for showing employer detail and the current active jobs in that company / employer
are there options already in this theme to fulfill what my requirement?
Hi,
1. You can create an explore page and have your listings ordered A-Z. Check our demo also to see the available preview cards: https://main.mylistingtheme.com/explore/
2. Yes you can have a detail page e.g. https://main.mylistingtheme.com/listing/full-stack-developer/
3. We don’t have any special integration for the current active jobs. You could use the repeater field to add your job openings.
Hi Is there any recurring payments for packages ? If no, how can we add it?
Hi,
That’s only available if you use WC Subscriptions.
I need to know . can i enable this ( https://prnt.sc/j8y3dcXhVYA9 ) option for paid memebership packs only. i am wanting. if somebody create account, he can’t see this ( https://prnt.sc/j8y3dcXhVYA9 ) dashboad. after buy a pack ,he can see it.
Hi,
That’s not available unfortunately.
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