625 comments found.
This theme is a joke! It’s not possible to have search and cart icons on header properly, or at least normal. I want refund, I’ve spent ridiculous amount of time on all of this and it’s simply not possible to get done!!!!
Tell me please asap will you fix it or not? I have to take decisions!
I bought this theme long time ago but didnt set it up, my support is expired. Like seriously, it is not possible to have search and woo cart on mobile header. Fix this or I am giving this 1 star and im outta this joke. Will you fix it please?
1. To get any kind of assistance you have to renew the support package 2. Please make sure that you have the latest theme version and all required plugins are up to date. We don’t have that issue on our end 3. Please do not threaten to rate 1 star. It will be reported to Envato.
Report your stuff to envato – it’s not possible to have normal cart and search on mobile header with this theme! 1 star theme and 1 star support. I’m only talking facts. In regards to updates, who do you think I am, an idiot?
I don’t need your assistance, I need your stuff to be at least normal! You refused to make it normal, that’s 1 star and you got it.
Envato needs to approach me and ask me what’s the problem, if envato will do something without my knowledge they’re getting 1 star too. Your theme is not working as expected, in 2022 it’s not possible on your theme to have normal cart and search on mobile header, and you’re asking me to pay another 50usd to make it happen – that’s 0 stars not even 1!
Just curious how it works on our demo website on mobile https://livewp.site/wp/md/ewebot/home-06/
Your stuff is a mess. On desktop this demo doesn’t have cart, but it has cart on mobile. Which header template it is? It’s not working right on my site, php 8.1, newest wordpress, everything newest, and you’re telling me to update your theme. Look, your imported demos are a mess because they’re not compatible anymore with the way you’ve built it earlier. I’m not paying 50 usd to get header look normal on my site, forget it!
It was done specially for you. That’s a setting which allows to hide the elements on desktop and display them on mobile within the header builder. Simply and easy! And it’s fully compatible with PHP 8.1 Our demo website uses that version. The support is not provided via this comment form.
I’m not paying 50usd to get header on mobile normal, I can buy any other theme for that money and it’ll work normal straight away, I already bought your theme here !!!
It works properly, no issue https://livewp.site/wp/md/ewebot/home-06/
I hate you. I’ve spent the whole day yesterday trying to make it work – I will repeat – I am only trying to make header to work normal on a theme which I bought for like 80 usd. This planet is a joke. I am outta this, refund me!
Another technical issue with your theme – it doesn’t import anything if you imported it earlier and deleted the imported stuff. Is that also required to pay another 50 usd to get to work? haha 1 star simply
That’s our final comment here. It’s really odd to read such comment seeing the demo content on your website.
The support is provided via a ticket system only.
It’s not support, it’s technical issue!!!!!!!!!
We don’t see any technical issue https://livewp.site/wp/md/ewebot/home-06/ Do you?
Hello, I have raised ticket for hours now but no response.
Hello! All the tickets are answered in the order they were received. We do respect all the customers. What is your ticket ID?
Thank you. It has been resolved.
Glad to hear it.
Please answer me on ticket number 40587 and 40586 it’s really urgent
Hello! Your requests will be reviewed asap
Hi i am trying to install the theme but most functions are not active or enabled. Case study is not available
Hello! TF shows that you did not buy our product
Hello, I would like to get this theme for my website, but we’ll have to do also an application outside wordpress and we’d like to keep the same style. Is this theme available in angular, react or just html/js. Thank you.
Hello! We have WordPress version only at the moment
If I purchase theme. How many time can I use? Only in one website or more?
Hi there! According to Themeforest license terms, you can use one license for one project (website) only.
Hi there,
When I was trying to install a theme on my website https://www.onairseo.com/, I keep getting Request Timeout message ‘Request Timeout Server timeout waiting for the HTTP request from the client’.
Can someone please help me on this issue?
Hi, can you tell me can i buy a theme, install on locallhost, prepare my website, and when I am satisfied, move to live domain… What to do with licence in that case? Regards!
Hello! Sure, you can activate the license on your local host and then reactivate it on your live website. You can do that at any time
Hi i am trying to install the theme but most functions are not active or enabled. Case study is not available, Media Files is downloading 10% for almost 2 days now, Pages, Posts & CPT,Sliders & Contact Forms are not downloadin at all.
Hello, in DEMO 2 https://livewp.site/wp/md/ewebot/home-02/
What does it mean “Analyze your site?”
Can it be removed? Can it be modified?
Can i put a contact form instead “Analyze your site”?
Hello! It’s a static content you can remove or add your own contact form, any content.
I have a question before buying the theme.? Will there be any issues if I translate my website to Arabic?
Hello! Our theme is RTL ready.
Hello, can i use demo data (images) if i bought the theme? and how many demos available?
Hello! You will get all the demos available on our demo websites. You can use the illustrations, the real people images must be replaced. They are used for the demo purposes only
Hello,
I noticed something strange, some translation of of woocommerce are not working, my website is in french but :
1/ in cart page “the coupon code section is in english”: https://createur-agence.com/cart 2/ in checkout page “your order is in english” https://createur-agence.com/checkout 3/ in page product ” related / related procut is in english”: https://createur-agence.com/product/site-vitrine
i inform you loco translate is installed and transaltion are ok here.
Can you tell me please how to fix this and have all in french beacause normaly woocommerce french translation is 100% Best regards
Hi,
Bought this template some time ago and never used it. Now When I wanna use it and install it on my local server it does not work. Saying git is registered on an other website
Hello, Why the theme style is always broken after installing?
Hello! Please submit a support request and our team will assist you
I’m having a hard time using your theme, nobody is responding from the support end.
Your request was submitted in non-working hours. Please review Working Hours (Mon-Fri): 10 A.M – 8 P.M. GMT
Hi GT3themes,
Please upload the latest Ewebot version to Themeforest, my auto-update function doesn’t work.
Changes in changelog would also be nice (WP 6.0 support?) 
Thanks!
Hello! There will be an update tomorrow.
Hi,
Looking forward to the update
Thanks!
Hi there! You had to receive a notification from Themeforest.
Read More button ( on the blog section) is not translatable
How do we change the header fonts and sizes?
I hosted my site at https://3.237.197.238/ on the aws server, the style and forms are not working even after importing all the demo items and home page, need urgent help
Hello! I can’t create my GT3 account on your website, I enter my email address (it gives an error), the email with the login code does not come to my address.
Hello! Please submit a support request and our team will assist you
Please write a link to technical support, I can not find it!
