76 comments found.
Do you have to buy woocommerce separately? Does any crowdfunding plugging included?
Hi! No, you don’t. Woocommerce includes for free. We use Give WP plugin FREE for donations. Thanks!
I’m interested in buying this theme but am confused by the color schemes. Do the color schemes mean that whatever photos I upload for the header of my website will be tinted in one of those two options? Is there no way to just have my photos be their natural colors?
Hi! Sorry but images don’t change color effect after uploading on the website. You need to prepare images by yourself. We can send you PSD with this effect and you can change images there. After you need save from Photoshhop new images and upload to your website. Thanks!
After importing demo content the home page slider is broken. All of the slides are displayed all at once. This is a new site install
After several hours of self troubleshooting. I had to set the php version to 7.4 and then reinstall my site from scratch again. For some reason the install was corrupt with php version 8
Hi! Thanks for the purchase. Please send us your questions by support system – https://support.artureanec.com/ Thanks!
It says it can’t verify my purchase code. Also, the issue is still happening. My home page slide are all displayed at once stacked on top of each other.
Hi! Please send questions by email for better support. And provide more details with screenshots and link on website Thanks!
Hello – how can change the Causes section/portfolio name to Services? See here: https://screencast-o-matic.com/i/c3iqqBVZVgA Also, how do I update the url structure to domain.com/services/servicepage.com (replacing “causes” with “services”).
Hi! Thanks for the purchase. Please send ticket by support system – https://support.artureanec.com/ Thanks!
Does this these support PHP 7.4 or higher? NOTE: I don’t have support with my purchase, so please just answer in this comment thread. Thanks!
Hi! Thanks for the purchase. Yes, theme supports PHP 7.4 or higher. Thanks!
Hello! I’m making a website for a charity organization. I have 2 questions before buying:
1. How does the fundraising function (donations) work in this theme? PayPal and Stripe do not work in my country. Can I connect Woocomerce payment systems? I mean Woocomerce is for fundraising, donations (not for buying goods, items!).
2. For example, I create a project and write that I need to raise $100. Part of this money people will pay through the site, but part will be collected in other ways (direct transfers to the card, cash payments, and so on). But I also want to display this money on the site. Can I, as a site administrator, change the amount (how much money has already been collected)? Or is this amount set only automatically after the user’s payment?
I’m looking forward to your reply. Thanks. Sincerely, Irina.
HI! Please send this question by email. We are from Ukraine. Thansk!
Hi, is this theme capable of being translated? If yes, what plugin should be used? Thanks in advance!
I managed to find a really elegant solution. There’s a plugin, that’s called TranslatePress. I hope it would help any future readers. By the way, please consider writing a documentation or some sort of help topics.
Hi! Thanks for the purchase. You also can use Loco Translate and WPML. Thanks!
Thanks for a great theme. I’ve found that the blog pages take up too much real estate and subsequently restrict the page to a great design but it’s a bit lacking. One thing I’d like to do ASAP is to enable dual sidebars on both sides so that we can make it more functional Is there an easy way to do this now and possible consider it in the next update?
Hi! Thanks for the purchase. Please send questions by email for better support. Thanks!
Can people or users also create a campaign?
Hi! We didn’t prepare this functionality. We use this plugin – https://givewp.com/
Hi there, The question is: During looking through your demo website I clicked on the donation button and received the receipt by email for 100 USD transfer with my name and e-mail address. Do you collect my e-mail and name? You did not warn me that your demo website will do it.
Hi! Sorry but we don’t collect emails becuase it doesn’t save information about donation. It’s demonstration of work. Thanks!
I have a pre-sale question, what donations plugin does your theme make use of? And is it bundles with the theme or does it also need to be purchased? Are debit / credit card or Paypal payment methods available? What forms of payment are available?
Hi! We use free version of Give WP. You can learn it on official website – https://givewp.com/
Hello,
Very good template, also works with visual composer?
Thanks
Hi! It works with Elementor. Thanks!
Hi! It needs turn on. Thanks!
ok , only the purchased version has that feature ?
If you don’t buy theme you can’t use it. And we don’t provide support. Thanks!
Hi I would like to remove the donations button from the top menu. Where do I find the settings to this?
Just a follow up here, also how do I assign another form to the button if I want to in the future?
Hi! Thanks for the purchase! Please send this questions by email.
I have sent you an email, please could I get a response asap as I need to complete this project today. Thanks
Answered!
Great theme! Really simple to use. The support is quick and reliable. Continue the regular updates and great support!!
Hi! Thanks for nice words! We are happy to hear it from you! Good luck with the project!
If you like our theme and support you can rate it here – https://prnt.sc/13mj1e4
Done thanks!
Thanks!
- does it support RTL? - is it compatible with Give plugin? - does it support a popup donation form so when the user clicks the donation button, gets a popup to complete the donation?
Hi! 1. Sorry but it doesn’t suport RTL. 2. Yes, it is. It compatible with Give plugin. 3. We didn’t understand what do you mean. Please show example or screenshots and send by email. Thanks!
Hi when we click to import demo data it says:
An error occurred while fetching file from: https:/***.com/wp-content/themes/helpo/core/import/import.xml! Reason: 404 – Not Found.
but when i go to the url directly, the import file is there?
and when i try to import manually it says:
Invalid file type detected! Please select a JSON or WIE file for the Widgets Import.
Hi! Thanks for the purchase. Answered by email. Thanks!
hi all of home page scection duplicate please solve this problem
Hi! Please provide more information and send us email. Thanks!
Hi, you support woocommerce payment methods for funding? I dont want eshop functionality, just woocommerce payment methods for funding Thanks
Hi! Only the functionality that Woocommerce can perform is supported. This is a plugin and we don’t influence its work in any way, we only support its output in the style of our theme. Thanks!
Hi,
Please I will like to know if your wordpress template can work with Paystack WooCommerce Payment Gateway plugin (see https://wordpress.org/plugins/woo-paystack/) to receive donations vis Paystack.
Also can I get and track offline donations?
Thanks and looking forward to your reply.
Chinedu
Hi!
You can use different plugins for theme. We didn’t test Paystack WooCommerce Payment Gateway plugin.
You can see GiveWP plugin capabilities here – https://givewp.com/
Thansk!
I want to be able to directly link Paystack WooCommerce Payment Gateway plugin to your template. I do not want to pay for the GiveWP plugin to be able to do that.
Is this possible?
We used Give WP free version. We didn’t test Paystack WooCommerce Payment Gateway plugin.
Thanks!
Pls can you check to know if the free version will work with paystack. Thanks
Hi! You can ask it from Give WP plugin support. Thanks!