12043 comments found.
I’ve purchased ListingPro a while back. Where can I get the latest version of the Listing Pro plugin? I’m running 2.6.7. But the Features taxonomy has disappeared completed from the front end, and from the Edit Listing page. I’m hoping it’s a matter of a plugin update. But I when I download from ThemeForest, the Listing Pro plugin isn’t included, and there’s no auto-update on it, apparently? Thanks in advance.
Hi chrisbryant,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Thanks
i have one question in the demo theme i chose the plan but after that i’m not redirected to the payment page chose payment type but to the ad listing page and i have other question if the user sing in the site can we make change about this user like add subscription to his compte thank you
Hi lamnayraservice,
Thank you for your interest in ListingPro!
1. You will get redirected to the payment page after you submit the listing (If you choose the paid plans not the free one). On demo site there’s no payment site at the moment but when you get a license it will send you to the payment page.
2. You can either accept his listing or decline it, also remove it if it’s flagged, but you cannot make changes to his page without his permission.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi. When will the Beauty theme be ready?
Hi there,
We don’t have an ETA for it yet.
Best Regards
Hi, I have faced a problem with not being able to save the data in the dashboard’s menu. I’m having trouble saving data in the dashboard menu when I try to edit the data, first I change the information of data and press refresh, the edited data will be recorded there. But when I want to change the data information again after a few days, the process is the same but the data cannot be saved, it would changes back to the previous data information. Data can neither be changed nor deleted, only adding data has functions. My support already expired.
Hi Yowmin,
It might be the issue due to browser cookies. You may try with clearing the cookies before process.
If you still face the issue and want to get technical support then renew your support license and create a ticket then tech team will investigate and will help you to fix your issue
for more details how to renew the support, Please Read the article
Thanks
Hi, A quick question about Eventpro; Is that possible for event organizers to sell ticket on their own website, like the option that eventbrite offers?
Hi modifa,
Yes, the event organizer can sell the event tickets on their website
Thanks
Let me try this again.. This is a Pre-SALES Question
For the Restaurant Demo Version:::
Is It possible to have the menu in the individual restaurant listing page be used to place an order for delivery? For example user clicks on Pizza and toppings and clicks add to cart and then checkout then sends the order to the restaurant?
If not, Let me know. That it’ll require custom work.
Hi CarlosArias-com,
Menu in restaurant demo can only be displayed but can’t be used for add to cart and payment. If you want to achieve this then it will require customization
Thanks
Hello,
Can we restrict listings based on the user location country? The directory should still be worldwide, but for example, if a user is browsing the site from UK, it does not make sense for him/her to see listings from Australia; and likewise, if a user is from Autralia, he/she should not see listings from UK.
I believe this is a to-have feature in a directory, especially when you mention Geo-Location.
Thanks, Lougesh.
Hi shubhum2020,
There is no such feature in theme to display content on basis of user location. It can only be used in search feature
Thanks
design supported right to left?
Hi khadijaabdelfattah,
Its not officially supported but users implemented RTL on their site
Thanks
Hi,
I really like your theme, but I have a question before buying. I want to create a directory that is usable for settled stores as well as online-only stores. Is your theme suitable for this and if so, how is this implemented in practice? Also, I would be interested to know if countries can be created in addition to locations/cities, since the directory is supposed to cover 3 countries.
best regards
Hi cattivolo,
1- Listingpro is business directory theme and not ready for online stores sale. But many clients using that way by using some plugins. You also may give it a try.
2- Yes, You can add countries as locations
Thanks
Hello the new elementor update has caused a conflict with the theme. Elementor will load in safe mode only.
Hi ggeorge2,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Thanks
I can’t get my license activate… the activate button is “unclickable”
Hi skaninteractive,
Please read this article: https://docs.listingprowp.com/knowledgebase/unable-to-activate-license/
Best Regards,
Natyra from Cridio
Customer Success Ninja
You are using the old as f… stripe API implementation. It is so old that it only supports credit card payment, none of the cool stripe features are available because u use API from BEFORE 2019!!
Also there is a problem with the invoices, u can’t use those cool ones that you set-up on stripe, the one you get can’t eve have a custom field of NIP or other tax numbers to get automated.
Are you event planning to update in on the next update? The theme is almost impossible to use since u can’t automate the invoices based on NIP & paying only usind credit card is so outdated.
When do you plan to update the stripe integration? Anso we need to update the server php and wordpress version support. Is this theme under development or ur just milking it?.. All other listing plug-in’s are already up to date.
can you please tell me when you plan update next time?
Hi Elena2020A,
It supposed to be happen in next month
Thanks
thank you
Can i post a listing in multiple locations?
Hi technomatters,
Yes, A listing can be associate with multiple locations
Thanks
I purchased ListingPro for Restaurant Listing.. Does the menu section allow someone to add a menu to a cart and have the order sent to a restaurant?
Hi CarlosArias-com,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Thanks
First off its not a technical question… Second.. I tried opening a simple ticket and it requires i have a support license.. It’s not a support question.
It’s a product question.
Hello, I have created a free and a premium plan but when I click on add listing, I don’t see any options for payment or free vs paid plans. Even when I go to pages and go throgh listing price plans, it takes me to the same page which is set in theme. HOw can I fix it so the listing page comes as per the pricing plan and not the theme.
Hi eulessweb,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Thanks
I have tried many times but no way getting any image from gallery image part from listing as featured image please help me.
Hi mdkamrulh3,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
Thanks
Cant verify purcahse code? Why wont it let me activate the theme without purcahse code? Could it be Im upgrading from version 1? as I bought this in 2017…. never updated it… can you let me know please.
Hi e4gym,
Yes, you need to update the latest version.
ATTENTION! PLEASE BACKUP BEFORE PROCEEDING. WE ARE NOT RESPONSIBLE FOR ANY LOSS.
https://docs.listingprowp.com/knowledgebase/how-to-manually-update-listingpro-wordpress-theme/Best Regards,
Natyra from Cridio
Customer Success Ninja
Amazing, thanks so much… !!
Hi, how do I change the set featured image that says “PLACE HOLDER IMAGE” to something else please from I would like to use my own image until the author claims their listing. https://loaklpages.com/
Thanks
Hi
You can set the default featured image from theme options >> Listings
Thanks
BUG
I have a Listing of 10+ on a particular category. When clicking on the Pagination number (2, 3, 4 …) below the Listings on a Category page, instead of showing the NEXT Listings under the same Category, it is showing “Results For All Categories Listings”. And, this happens when Advanced Filter (Search Filter) is DISABLED.
I had to disable Advance Filter because it is not useful at this TIME.
Hiding the Search Filter is not allowing the Pagination to work Properly.
I have submitted a Ticket for this but no response.
Help me FIX this.
Hi EdikanNoah,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja