810 comments found.
Sorry, but you are selliing a product not full completed because the creator wants to sell support …..i disagree with this kind of trap
Hi,
Thanks for letting me know, unfortunately I didn’t quite understand your message. You don’t want to receive support for the theme you have purchased?
Have a nice day Nick
hi, how to remove url links on Grid of NDPROJECTS ?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/i need urgent help regarding mobile version. please. Thanks
help needed since friday and today is tuesday
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/please answer my query in support since March 23, 2023.
Hi,
you have already received your answer 20 hours, please check your ticket status directly through our support platform.
Have a nice day Nick
i need urgent help. support is not responding to my tickets
Hi,
please check your ticket status directly on the support platform. All your tickets have already been answered yesterday.
Have a nice day Nick
none has been answered. i need help in importing demo. i followed video and didnt import correctly
Hi,
thanks for let me know, in this case you have to wait the answer of our supporters, you will receive your reply directly through our support platform so please check the status of you tickets.
Have a nice day Bye
check my support. Take your time to read them and answer.You always rush to read and end up not even answering them. i have been waiting since sunday
Hi,
thanks for let me know.
Here in the comments section you are not talking to the supporter, for this reason my advice is to continue the conversation in the support forum if you have any problems.
Have a nice day Nick
pre sale question: does this theme work with elementor to edit?
Hi,
yes sure, however please to ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Please check support. Thanks
its been 48 hours waiting for support and no reply
Hi,
please check your ticket status directly on the support platform. All your tickets have already been answered yesterday.
Have a nice day Nick
Hi, not all was answered. Please check ticket
Hi,
thanks for let me know, in this case you have to wait the answer of our supporters, you will receive your reply directly through our support platform so please check the status of you tickets.
Have a nice day Bye
Hello, Google Pagespeed reports an unsolvable error on your theme: “Image elements do not have explicit width and height”
The logo has no class, impossible to find this part in the code. How to fix this problem ?
Hi,
please contact our team through the form present on our profile for any technical questions. https://themeforest.net/user/nicdarkHave a nice day Nick
why is it that if I modify the page (e.g. in wp bakery), the header image and the page title always disappear? In the ND Options Header Image section, I have to re-enter the image and title every time.
HI,
please contact our team through the form present on our profile for any technical questions : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi, does the theme have a child theme? Or i have to create one myself.
Hi,
thanks for the interest.
Please contact our dedicated team through the form present on our profile for any pre-sales questions : https://themeforest.net/user/nicdarkThanks and Have a nice day Nick
I want to change the main color and the dark backgroud color, how can I do that
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Have a nice sunday Nick ì
deleted, got my issue sorted thank you
Thanks for the update 
everything is going great so far except that for single product pages the slider doesn’t display. I can’t figure it out. Your support forum needs my purchase code but I don’t know where to get it, my order number didn’t work. https://ezzkurtfood.com/projects/fruit-cake/ hope you can help me, thanks.
Hi,
try to check this article : https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Have a good day Bye
Hello, error 404 for documentation …..
I can’t solve a problem, on the projects, I had an error message because I hadn’t imported the slides. So I imported the slides from “Food Blog” but I have an empty space on the project pages. with the following code:
nd_cc_width_66_percentage nd_cc_width_100_percentage_responsive nd_cc_box_sizing_border_box nd_cc_display_table_cell nd_cc_display_inline_block_responsive nd_cc_vertical_align_middle
However, the slide is well added in revslider. thank you
Hi,
Remember that you can also contact us through the form present on our profile ( https://themeforest.net/user/nicdark ) for any technical informations.
Have a good day Bye
Hi Guys,
I have tried installing the theme on different servers, on shared environments and on a local on but get the same error. There are constant critical errors which occur on different pages which makes the theme unusable, my site is currently offline and i am making zero sales, having to do everything through Facebook marketplace which is not ideal. Please help.
What can I do? Server limits are not an issue nor a database which i thought it may have been, i have also redownloaded and installed the theme from themeforest with no success.
Best,
Chae
Hi Chae,
if you are not able to install the theme and you need some support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
The issue is not with installing the theme, it installs but it does not work. Hence using different servers to find an issue. Support has expired so i cannot submit a ticket. The theme was working perfectly up until 3 months ago.
Hi,
Remember that you can also contact us through the form present on our profile ( https://themeforest.net/user/nicdark ) for any technical informations.
Have a good day Bye
Hi, I am unable to edit the mobile responsive menu. when I open it, it is displaying items in 2 columns instead of 1. I have raised a ticket to but havent received a response. Pls help!
Hi,
thanks for let me know, for sure you will receive your answer as soon as possible.
Have a good day Bye
I would like to ask how I can close the search engine in the header? If I click on it, I can enter a keyword. but if I don’t want to search, I just want to close, I don’t know.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hi, is it possible to make the header sticky?
Hi,
thanks for the interest.
yes sure however to ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi! I just bought the theme but the header and the footer do not appear on my page. I registered for the support page but didn´t receive and email for the password
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
There are no menu items in the mobile menu. No content. where does it come from ? https://prnt.sc/WxrhZj8oI9cd
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
Hello, 1. can I include multiple restaurants(like a 100) and then lets customers subscribe to one of the restaurants and chose their meals for a whole mount? 2. can I make each restaurant to modify their settings. For example, restaurant A does not allow customers to leave a comment on the unwanted ingredients. 3. When a customer subscribe to a restaurant can it shows the restaurant selected on a separate page and let subscribers to change and select their meals?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
There are no menu items in the mobile menu. No content. where does it come from ? https://prnt.sc/WxrhZj8oI9cd
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I have written a pre-sale question. Not for an answer, And here you answer everyone in the same way to open a ticket. It’s hard to say what causes it. After all, the developer has not just asked for help
Hi,
if it is a pre-sale question you can use this form : http://support.nicdark.com/pre-sales-questions/Have a good day Bye
I’ve been writing there for a long time. Nobody answers
Hi,
we have received only comments from you, any messages from the form above. Please contact us through the form.
Have a good day Bye
Pre Sales Questions Fill out this form only if you did not purchase the theme. Please use this form to receive more information on a specific feature that you do not know if it is provided by the theme. Do not use this form to receive support as there is a dedicated support management section that you can find here.
Thanks for contacting us! We will get in touch with you shortly.
Now I’ve written three times
Hi,
I think that you have received your answer.
Have. a good day Bye
